Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 21

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
258 Reviews
5.0

258 Reviews

Write a Review

258 Reviews of Joseph Loera

May 28, 2020

Dealership Rating
Employee Rating

Joe was great! He got me into a loaner car when I came in for service so I could continue with my other appointments and had it ready exactly when I needed. More

by Melopadam
Recommend Dealer
Yes
May 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joe this 5-star review! We are happy to hear that he took great care of you and made your experience so seamless- from start to finish! We wish you safe travels and ask that you do not hesitate to let us know how Joe and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 27, 2020

Dealership Rating
Employee Rating

I am very happy with the service given from Walters. This was my second visit for my CLA and they always make me feel comfortable by letting me know exactly what is getting done. More

by Dorothyloves3
Recommend Dealer
Yes
May 28, 2020

Walter's Mercedes-Benz of Riverside responded

Dorothy, Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are so pleased that our efforts have met your satisfaction! Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Dealership Rating
Employee Rating

Great service, even late Saturday afternoon with no warning with my tire pressure light on. They didn't have the tire in stock but were able to set me up with a loaner quickly and I had my car back on More

by Jana D McNairn
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

May 27, 2020

Walter's Mercedes-Benz of Riverside responded

Jana, Thank you so much for your positive review! We are so pleased that we could get you in and get your automotive concerns efficiently resolved. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 30, 2020

Dealership Rating
Employee Rating

I brought my vehicle in to get it's A service. Adam was I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done i More

by Chosen95
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, JR Rodriguez , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

May 01, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that Adam could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. We are proud to have earned your future business, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2020

Dealership Rating
Employee Rating

Walter’s always has great service reps and washes. I’ve been bringing both cars at the same time and both services get taken care of at the same time. More

by RidleyR
Recommend Dealer
Yes
Mar 30, 2020

Walter's Mercedes-Benz of Riverside responded

Ridley, Thank you so much for your wonderful review and for confiding in our dealership with your automotive needs! Providing top-quality service is always our goal, and we are proud that our efforts always meet your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2020

Dealership Rating
Employee Rating

Amazing service! I worked with Joseph and every time I’m out in a timely manner. This time I had a bigger service and I was well taken care of. Thank you for all of your help. More

by Hayes
Recommend Dealer
Yes
Mar 27, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! We are happy to hear that he takes such thorough and efficient care of you throughout each of your visits! Your safety is our utmost priority, and we are certain that he will continue to provide you and your vehicle with the same top-quality service in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 15, 2020

Dealership Rating
Employee Rating

Lupita Manzo was so amazing. She went over and beyond to satisfy my needs. Very attentive and kind hearted. I really felt like she was helping me find my perfect car. Thank you again for everything. More

by N. Merch
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Lupita Manzo

Mar 16, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Lupita this wonderful review! Your satisfaction is our utmost priority, and we are pleased to know that she went above and beyond to get you into the perfect vehicle. We warmly congratulate you on your new car, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 02, 2020

Dealership Rating
Employee Rating

Red Carpet treatment in both Sales and Repair You don't know what a top tier purchasing experience is until you receive the white glove, gold star treatment from Rene Orellano and Blake Lewis in S More

by xoemtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Lewis, Rene Orellana, Sweet lady at the entrance on Saturday, young Jake helped deliver my trade in.

Mar 03, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this incredible review and recommendation! It is always our goal to ensure that our customers' experiences are as special as possible, and we are overjoyed that we could provide you with the perfect vehicle, deal, and overall buying process! We warmly congratulate you on your new vehicle, and we look forward to continuing to provide you with the same top-quality service in the years to come! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 02, 2020

Dealership Rating
Employee Rating

Best service!! I have been a customer of this dealership since 2003. They are trustworthy and has the best customer service. They send you updates how the service is More

by Miriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt, Julio Guerrero

Mar 03, 2020

Walter's Mercedes-Benz of Riverside responded

Miriam, We are so appreciative of your confidence and loyalty, and we are honored that the quality of our service continues to meet your full satisfaction. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 28, 2020

Dealership Rating
Employee Rating

I was a little upset at the cost of the repair at first but my service advisor Joe was able to help out especially since all this work was unexpected. More

by JoseGonzales
Recommend Dealer
Yes
Mar 02, 2020

Walter's Mercedes-Benz of Riverside responded

Jose, Your safety and satisfaction are our priorities, and we are overjoyed that Joseph could make your recent service experience as seamless as possible. We thank you for your review- on his behalf. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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