Good service all around. I love how a place like this
never loses it’s charm. Especially in times like this. I felt very comfortable and safe coming here to get service for my GLC300.
never loses it’s charm. Especially in times like this. I felt very comfortable and safe coming here to get service for my GLC300.
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by Ryan007
Jun 01, 2020 -
Walter's Mercedes-Benz of Riverside responded
Ryan,
Thank you so much for your wonderful review! Offering top-notch service is always our goal, and we are pleased that our efforts have met your satisfaction! We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Joe was great! He got me into a loaner car when I came in
for service so I could continue with my other appointments and had it ready exactly when I needed.
for service so I could continue with my other appointments and had it ready exactly when I needed.
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by Melopadam
May 29, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joe this 5-star review! We are happy to hear that he took great care of you and made your experience so seamless- from start to finish! We wish you safe travels and ask that you do not hesitate to let us know how Joe and the team may serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I am very happy with the service given from Walters. This
was my second visit for my CLA and they always make me feel comfortable by letting me know exactly what is getting done.
was my second visit for my CLA and they always make me feel comfortable by letting me know exactly what is getting done.
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by Dorothyloves3
May 28, 2020 -
Walter's Mercedes-Benz of Riverside responded
Dorothy,
Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are so pleased that our efforts have met your satisfaction! Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Great service, even late Saturday afternoon with no
warning with my tire pressure light on. They didn't have the tire in stock but were able to set me up with a loaner quickly and I had my car back on
warning with my tire pressure light on. They didn't have the tire in stock but were able to set me up with a loaner quickly and I had my car back on Monday.
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by Jana D McNairn
May 27, 2020 -
Walter's Mercedes-Benz of Riverside responded
Jana,
Thank you so much for your positive review! We are so pleased that we could get you in and get your automotive concerns efficiently resolved. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to let us know how our team may serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I brought my vehicle in to get it's A service. Adam was
I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done i
I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done in a timely manner. I will be servicing my cars here from now on.
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by Chosen95
May 01, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! We are pleased that Adam could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. We are proud to have earned your future business, and we look forward to an opportunity to serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Walter’s always has great service reps and washes. I’ve
been bringing both cars at the same time and both services get taken care of at the same time.
been bringing both cars at the same time and both services get taken care of at the same time.
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by RidleyR
Mar 30, 2020 -
Walter's Mercedes-Benz of Riverside responded
Ridley,
Thank you so much for your wonderful review and for confiding in our dealership with your automotive needs! Providing top-quality service is always our goal, and we are proud that our efforts always meet your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Amazing service! I worked with Joseph and every time I’m
out in a timely manner. This time I had a bigger service and I was well taken care of. Thank you for all of your help.
out in a timely manner. This time I had a bigger service and I was well taken care of. Thank you for all of your help.
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by Hayes
Mar 27, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joseph this 5-star review! We are happy to hear that he takes such thorough and efficient care of you throughout each of your visits! Your safety is our utmost priority, and we are certain that he will continue to provide you and your vehicle with the same top-quality service in the years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Lupita Manzo was so amazing. She went over and beyond to
satisfy my needs. Very attentive and kind hearted. I really felt like she was helping me find my perfect car. Thank you again for everything.
satisfy my needs. Very attentive and kind hearted. I really felt like she was helping me find my perfect car. Thank you again for everything.
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by N. Merch
Mar 16, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Lupita this wonderful review! Your satisfaction is our utmost priority, and we are pleased to know that she went above and beyond to get you into the perfect vehicle. We warmly congratulate you on your new car, and we hope to see you again when the time comes for your first service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Red Carpet treatment in both Sales and Repair
You don't know what a top tier purchasing experience is until you receive the white glove, gold star treatment from Rene Orellano and Blake Lewis in S
You don't know what a top tier purchasing experience is until you receive the white glove, gold star treatment from Rene Orellano and Blake Lewis in Sales and Joseph Loera in Service.. Zero anxiety, zero worry. Joseph took care of my 2007 C230 and the sales team matched me up with the SUV I've been dreaming of. The new car experience at other dealerships was such a constant barrage of up selling that I would rather just buy a used car. Rene brought the excitement back and as a master number cruncher, he found me the right vehicle for a better than expected price. I had been shopping for a new SUV for about 2 years now because so many dealers just did not deliver the experience I wanted. Even after the sale was over, Rene took the time to deliver my older Benz and cover every high tech feature on my new SUV to make sure that I was getting the most out of my new purchase. He also arranged for the dealership to pick up my trade in. Rene you are the exemplar of the profession and I will see you for next my lease, as well.
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by xoemtech
Other Employees Tagged:
Blake Lewis, Rene Orellana, Sweet lady at the entrance on Saturday, young Jake helped deliver my trade in.
Mar 03, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to share this incredible review and recommendation! It is always our goal to ensure that our customers' experiences are as special as possible, and we are overjoyed that we could provide you with the perfect vehicle, deal, and overall buying process! We warmly congratulate you on your new vehicle, and we look forward to continuing to provide you with the same top-quality service in the years to come! We wish you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Best service!!
I have been a customer of this dealership since 2003. They are trustworthy and has the best customer service. They send you updates how the service is
I have been a customer of this dealership since 2003. They are trustworthy and has the best customer service. They send you updates how the service is going and provide a loaner if needed.
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by Miriam
Other Employees Tagged:
Cody Burt, Julio Guerrero
Mar 03, 2020 -
Walter's Mercedes-Benz of Riverside responded
Miriam,
We are so appreciative of your confidence and loyalty, and we are honored that the quality of our service continues to meet your full satisfaction. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care for many years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager