Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe

Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
177 Reviews
4.9

177 Reviews

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177 Reviews of Joseph Russo

July 02, 2025

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Employee Rating

Will was awesome to work with. He answers all the questions I had & walked me through the entire vehicles system. He is truly an asset to their team. If it wasn't for him, I wouldn More

by COLIE9131
Sales Price Transparency
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Recommend Dealer
Yes

June 27, 2025

Dealership Rating
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Joe and Christian were great to work with. They listened to my concerns. Overall I was pleased with pricing. I felt like they went above and beyond to give me a good car buying experience. More

by LDEMATTIA1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Jun 29, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2025

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He was condescending and extremely pushy, getting very argumentative when asked to explain added fees and high prices. Also gave much higher number only to immediately cut it by 30% just to see how high w More

by dylankelner22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2025

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2025

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Took good care of me from start to finish. Help resolve all issues with our deal. Would buy from them again. More

by truble43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Mihalic , Matt Ferdig

Jun 23, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a seamless experience with us at Ken Ganley Subaru Wickliffe. It's great to know our team took good care of everything for you. We look forward to assisting you again in the future! Safe travels!

June 13, 2025

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I felt that everyone I talked to was very considerate and truly wanted to help me find my best fit vehicle! They truly went the extra mile by going to another dealership to get the car that I loved! More

by LRBORSICH
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , Logan Gaffney

Jun 16, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

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Everyone there was friendly. It was a relaxed atmosphere and the sales ream were well informed about their products. More

by CHARKADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic

Jun 09, 2025

Ken Ganley Subaru Wickliffe responded

Hi Charkadams! We're delighted to hear that you enjoyed the friendly and relaxed atmosphere at Ken Ganley Subaru Wickliffe. Our team takes pride in being well-informed and providing a great experience!

June 06, 2025

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I had a wonderful experience with Ganley Subaru- Wickliffe. Everyone whom I dealt with was informative, eager to please and generally helpful. More

by chill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mitchell-Taylor , Logan Gaffney, Matthew Ferdig

Jun 06, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your wonderful experience with the team at Ken Ganley Subaru Wickliffe! It's great to know that our staff was informative and eager to assist. Thank you for choosing us!

Jun 10, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2025

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Ken Ganley Subaru sales and service departments are second to none in customer service and reliability. More

by Evan2/502
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Jeff Leovic , Shane Goulette

Apr 29, 2025

Ken Ganley Subaru Wickliffe responded

Hi Evan, we're delighted to hear that you found our sales and service departments at Ken Ganley Subaru Wickliffe top-notch in customer service and reliability. Thank you for the wonderful feedback!

Apr 29, 2025

Evan2/502 responded

A well deserved review!

April 10, 2025

Dealership Rating
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Highly recommend buying a car from Ken Ganley Subaru Wickliffe! Anthony was great to work with especially since I hate the car buying process. I called them and inquired about a vehicle I saw online and More

by abbyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

Ken Ganley Subaru Wickliffe responded

Abby, we're delighted to hear that Anthony and the team at Ken Ganley Subaru Wickliffe made your car-buying experience a positive one! Enjoy every moment with your new Forester!

Apr 12, 2025

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

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Employee Rating

The team was absolutely fabulous to work with. Their professionalism and caring nature is much appreciated. They know how to treat their customers More

by BRIANFABRIZIO
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Joy Taylor

Apr 11, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with such a professional and caring experience. Thank you for the kind words, and we look forward to serving you again in the future!

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