Joseph Vicari Jr. | Page 13

prompt and courteous service Excellent and fast service. Honored my coupon- superb pricing. Ladies at the invoice desk were very courteous. pleasant waiting area, but can't wait t Excellent and fast service. Honored my coupon- superb pricing. Ladies at the invoice desk were very courteous. pleasant waiting area, but can't wait till the Covid virus disappears so we can have the coffee machine available again. More

by davidp692 Verified Customer Verified Customer

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I have used this service center for both of my cars and have nothing but positive things to say. The service is prompt and the team goes above and beyond to make sure everything is done right. have nothing but positive things to say. The service is prompt and the team goes above and beyond to make sure everything is done right. More

by Car Shopper Verified Customer Verified Customer

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I had a problem with the service technician forgetting to tell me my door handle inside on the passenger side was not fixed. But I was charged for the part. I would not have realized it was not fixed if my tell me my door handle inside on the passenger side was not fixed. But I was charged for the part. I would not have realized it was not fixed if my husband had not got in the car to check it. I do want to thank Christopher Meyer and Joe Vicari Jr. for their professional service. More

by dumascx Verified Customer Verified Customer

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A little long but okay I waited in the waiting room and the service seemed a little slower this time. Might have been because of the extra steps to clean interior for the Co I waited in the waiting room and the service seemed a little slower this time. Might have been because of the extra steps to clean interior for the Corona virus. Didn't notice any different precautions when they parked my car for pick-up. I cleaned everything when I got home. More

by JECKL5000 Verified Customer Verified Customer

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Knowledgable and helpful I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to u I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to use my car during the wait. Heiser provided me with a car while mine was in the shop for the recall repair. I was told that I didn't need to order a new cover to replace the one broken during an inspection of the recalled part because the new part included its own cover. Everything was done with practically no disruption of my routine. More

by STETSON_RG Verified Customer Verified Customer

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Excellent, knowledgeable customer service all around! Glendale Heiser is always consistent with their customer service. Joe Vicari was tops in the service that I needed. Chris, the shuttle driver, took Glendale Heiser is always consistent with their customer service. Joe Vicari was tops in the service that I needed. Chris, the shuttle driver, took such great care in disinfecting the shuttle before I entered the vehicle during these days of COVID-19. Your dealership is spotless, all over, all the time! More

by HHRUBY Verified Customer Verified Customer

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A great place for car service issues. Always good customer service. Always updating me with my repair and letting me know when my vehicle will be ready. customer service. Always updating me with my repair and letting me know when my vehicle will be ready. More

by Tlhegwood Verified Customer Verified Customer

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Everyone was very kind and professional from the person who picked up and delivered my auto to the service personnel that changed the oil. Loved the valet service especially at this time of the COVID-19 vi who picked up and delivered my auto to the service personnel that changed the oil. Loved the valet service especially at this time of the COVID-19 virus! Thank-you very much! More

by NANNYJ9 Verified Customer Verified Customer

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Very thorough I had an issue that took a number of visits to find and correct the issue. They were very accommodating while my car was in the shop. They didn't push I had an issue that took a number of visits to find and correct the issue. They were very accommodating while my car was in the shop. They didn't push or hurry the matter and made sure that it was fixed appropriately. My experiences with Heiser Ford Lincoln were great in every aspect except the finance guy were dealt with. I would likely buy again from Heiser. I'm not going to deny them my future business because of 1 employees lack of customer service More

by T_LUCCI Verified Customer Verified Customer

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