Joseph Vicari Jr.
Joseph Vicari Jr. at Heiser Ford Lincoln
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Joseph Vicari Jr. | Page 4

Parts Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
131 Reviews

Dealership Experience

30 yrs, 1 mo

Industry Experience

4 yrs, 3 mos

4.4

131 Reviews

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131 Reviews of Joseph Vicari Jr.

July 14, 2022

Dealership Rating
Employee Rating

They are always trying to do a great job. They kpt us informed about the progress of my job More

by Bristol gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Beck, Service Team, Tom ikert

Jul 19, 2022

Heiser Ford Lincoln responded

We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 25, 2022

Dealership Rating
Employee Rating

Kept my car over night for a air bag recall and I had an appointment More

by Intwowin49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2022

Heiser Ford Lincoln responded

Dear valued customer, thank you for your valuable feedback! We sincerely apologize. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

May 16, 2022

Dealership Rating
Employee Rating

A little slow on getting the work done but other then that pretty good. J More

by Tony McAlister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Team

May 17, 2022

Heiser Ford Lincoln responded

Tony, We apologize for the wait you experienced, please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

April 16, 2022

Dealership Rating
Employee Rating

Outstanding customer service from buying to returning of my old lease to picking up of my new truck More

by rsean8885
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Beck, Pat Cardinal, Jordan McGee

Apr 19, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 03, 2022

Dealership Rating
Employee Rating

Bad service. Don’t communicate. I had to keep calling them. Kept my truck for a week. For something that was supposed to be 4-5 hours. They had no loaner. No one More

by msj_martin1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Quick , Kristina Beck, Blain Boudreau, Peter Cooney, Renhart Elaisha, Ben Jarvis, Taylor Nelson, Mercedes Taft, Service Team

Mar 07, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

February 13, 2022

Dealership Rating
Employee Rating

Friendly and courteous coming to get the car kept me informed and friendly return of car. Very satisfied and would recommend your dealership. More

by SUZYB526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Behling, Service Team

Feb 17, 2022

Heiser Ford Lincoln responded

Suzy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 05, 2022

Dealership Rating
Employee Rating

Clean and classy. The showroom exhibits its finest vehicles and the salesperson is ready to serve. The service department works hard to help solve the problem of your vehicle. More

by ERLIJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Beck, Jordan McGee, Charlie Przislicki

Feb 17, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Charlie was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 22, 2021

Dealership Rating
Employee Rating

Heisher ford Heiser Ford is a good car dealership please where you can always take your car and the service is a one job people there they know what they're doing the mechanics are A1 I would recommend this More

by melvinperkins66global
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Cooney, Service Team

Dec 22, 2021

melvinperkins66global responded

Thank you for your service and appreciation my Ford explorer will always be a member of heisher ford family melvin Perkins

November 04, 2021

Dealership Rating
Employee Rating

I have a great experience with Heiser Fordbecause I I have a great experience with Heiser Ford because I have purchased Too vehicles from Heizer Ford never had any problems if anything came up they t More

by archmovers60@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Beck, Blain Boudreau, Raquel Cannizzaro, Marius Kupstas, Taylor Nelson, Service Team

Nov 05, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

Dealership Rating
Employee Rating

Very responsive, friendly, knowledgeable, professional and forward thinking. We trust them every time. Clean space. More

by RSFNBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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