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Joseph Zecena
192 Reviews
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
Spanish
192 Reviews
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192 Reviews of Joseph Zecena
May 30, 2021
Barry helped us get our dream vehicle and he is excellent! Everyone was really friendly and helpful. I will definitely recommend this place if you are looking for some reliable vehicle. excellent! Everyone was really friendly and helpful. I will definitely recommend this place if you are looking for some reliable vehicle. More
by Abby
Verified CustomerOther Employees Tagged: Barry Richardson, Kameron Fruchtl
April 02, 2021
Very happy with my final purchase; everyone was patient in my indecisiveness of exactly what I was looking for, allowing me to test-drive several cars. The “right” vehicle popped up and everyone I dealt w in my indecisiveness of exactly what I was looking for, allowing me to test-drive several cars. The “right” vehicle popped up and everyone I dealt with worked diligently to make it mine. More
by MANDIGREEN76
Other Employees Tagged: Juan Valdez , Phillip Aulenback
March 28, 2021
The dealership worked with me to obtain a vehicle that had the features I was looking for. They thought they found a vehicle but when they went to confirm it was available, it turned out it had been s had the features I was looking for. They thought they found a vehicle but when they went to confirm it was available, it turned out it had been sold. One of the sales managers step in to help find one for me. More
by WPBARTOW
Other Employees Tagged: Herbert Osorio , Caleb Kordsmeier
February 13, 2021
The entire Landers Team made the purchase experience a lot more enjoyable, I especially enjoyed working with my sales associate Joe Zecena a true sales professional. lot more enjoyable, I especially enjoyed working with my sales associate Joe Zecena a true sales professional. More
by GARY BROWN
February 06, 2021
Customer Service.Those two words almost seem Customer Service. Those two words almost seem non-existent today whenever buying something whether in person or on-line. But, such was definitely no Customer Service. Those two words almost seem non-existent today whenever buying something whether in person or on-line. But, such was definitely not the case when I recently bought a new Avalon from Steve Landers Toyota NWA. After purchasing a 2021 Avalon XSE from them, it didn't take long for me to realize the stiffer suspension and low-profile tires weren't for me. At first we thought it might be a defect in one of the tires. The service department rebalanced the tires three different times before putting a whole new set of tires on the car; then, they even changed them again--this time putting on a completely different make of tires. But, to no avail. The vibration was still there. That's when Rodney Plack, General Manager at the dealership, suggested I simply change cars--even though I'd already driven 2,000 miles in almost four weeks on the XSE--at no additional cost. And, change we did: to a 2021 Avalon XLE, which has regular suspension and regular-sized tires. Needless to say, that change met my needs and expectations--and in the process I realized Steve Landers Toyota NWA prides themselves in Customer Satisfaction and Customer Service. So, if you're looking for a Toyota--new or used--I recommend this dealership to you without hesitation. You'll find everyone there. . .from the sales staff. . .to the service department. . .to the finance department. . .to the G.M. . .to be a team whose goal is "Excellence in all we do." More
by A VERY Satisfied Customer
Other Employees Tagged: Kyle Maxwell
November 22, 2020
This is my first Toyota, but honestly I’ve really looking forward to what I know will be an amazing lineup. In fact I pulled the trigger on two new Toyota’s. Best of all the service I received from Joe was a forward to what I know will be an amazing lineup. In fact I pulled the trigger on two new Toyota’s. Best of all the service I received from Joe was amazing. I’ve already recommended him 3x sense my purchase. More
by JP
Other Employees Tagged: Danny Howell
November 06, 2020
Honestly best car buying experience in the last 20 years. You owe it to yourself to check them out. Ask for Joe - very knowledgeable, decided to buy two cars from him. See you in four years! You owe it to yourself to check them out. Ask for Joe - very knowledgeable, decided to buy two cars from him. See you in four years! More
by JP
Other Employees Tagged: Danny Howell
November 05, 2020
They are absolutely amazing and make the car buying process very easy. They really care about their customers! Craig Dye is amazing and extremely helpful! process very easy. They really care about their customers! Craig Dye is amazing and extremely helpful! More
by sbhorton
Other Employees Tagged: Robert Argueta , Kyle Maxwell, Seth Snyder, Craig Dye-10 stars!
October 30, 2020
Have used since opening and have always been well treated. Service department and sales force try to please. Recently purchased a new car and Joseph Zecena was very helpful. treated. Service department and sales force try to please. Recently purchased a new car and Joseph Zecena was very helpful. More
by BUFFALO6648
Other Employees Tagged: Michael Lucke
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