Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 4

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

4.0
342 Reviews
4.0

342 Reviews

Write a Review

342 Reviews of Josh Alvarado

March 25, 2023

Dealership Rating
Employee Rating

The best service I ever received Sales Manager knew what he is doing Again I am will recommend your dealership to my friends More

by bgravich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Badie Audish , Walid Benterki, Matt Eatezadi, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

Mar 27, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. We appreciate your supportive feedback.

March 19, 2023

Dealership Rating
Employee Rating

They were all generous people and they helped me get the car I really wanted and I appreciate them for all they did to help me get approved for the car I have now with no credit, I would give this dealershi More

by michaela.armendariz123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Michaela, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

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Customer service sucks the servir e department are very disrespectful and they have bad attitude and they don’t like to do their job the sales department sucks they just want to sale you what they want not More

by jorgeborrero1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan , Matt Eatezadi, Rene Robles

Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

Mar 21, 2023

jorgeborrero1031 responded

Yes that’s fine

March 16, 2023

Dealership Rating
Employee Rating

The salesman, Santo’s did a great job taking time helping me. Explaining how the electrionics work, helping myself and my wife feel comfortable in the buying process. He gave it his personal touch. More

by Suttongd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are delighted that you and your wife had such a positive experience! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing this thoughtful feedback. Safe travels in your new vehicle!

March 12, 2023

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The car I bought has a lot of damages that were not told to me. Very dissatisfied. Learned my lesson More

by gprescott2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Eatezadi, Rene Robles

Mar 15, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

This is not the type of experience we want for our customers, and I apologize that you were not greeted with the sale you had hoped for. We strive to disclose all of the information we know about the vehicle and aim to deliver the best deal possible, so I am disappointed to hear that you are finding damage. Would you please call me when you have a chance so I can see how we can assist you moving forward? Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

March 09, 2023

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Employee Rating

Great please to shop for Car sales person was very nice and he know what I was looking for and very detailed. More

by Zaudish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Badie Audish , Walid Benterki, Matt Eatezadi, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

Mar 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are pleased to hear about your positive experience with us here at Russell Westbrook Chrysler Dodge Jeep RAM! Thank you for your confidence in our team and we hope to see you in the future!

Mar 10, 2023

Zaudish responded

Great please to buy a car management are amazing

March 06, 2023

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Great experience buying from the comfort of my home, I am happy with my purchase More

by Ariana07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Mar 07, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Ariana, thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you again down the road!

March 02, 2023

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Employee Rating

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish , Walid Benterki, Alex Klaumenzer, Raed Malaeb, Rayan Saab, Jonathan Schwartz

Mar 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

March 02, 2023

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Employee Rating

I purchased a vehicle cash and still, the finance people thought it was wise to run my credit with four different auto loan companies. I do not appreciate that and there was no need as I paid cash. I like m More

by 4benjaminbutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rayan Saab

Mar 05, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Your review is very disappointing to read. It seems there was a mix-up on our end regarding your credit, and I sincerely apologize for any inconvenience we may have caused. Furthermore, this does not sound like the accommodating service I expect from our team and I'm very sorry we could not provide an additional key. I think it's best I step in here and offer my assistance directly. I won't be able to locate your contact information without a full name, so please reach out at your convenience. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

Mar 05, 2023

4benjaminbutton responded

Hello. I have called the phone number provided. It rang endlessly. I have so emailed you. This is a public site and I would rather not provide my contact information this route.

Mar 06, 2023

4benjaminbutton responded

I have the opportunity to speak with Mr Oscar Morales from the dealership last night. He personally reached out to me to hear my concerns, explain and clarify many things regarding the credit inquiries which, now looking back would have been nice to have known at the time of purchase but I'm glad that he took the time to make sure that I understood and realize that it was necessary for them to run my credit the way they did. He also invited me to come back today to rectify the missing second key to my vehicle. I walked in without waiting and surprisingly shook his hand as soon as I entered. He thanked me for coming in and almost every other associate that walked past me as I waited for the key to be made, greeted me and asked if I was okay or would like anything like water. It is very clear that the folks here deeply care about their customers happiness. And to be clear it was a misunderstanding that the vehicle I purchased only ever had one key but because of misunderstanding's, I was given an exception to receive a key on their dime. I still don't have any regrets even though there were some things that could have been clearer on my initial visit with my deal being made, and the salesman Jr as well as the finance man r y aan, were great.

March 01, 2023

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Employee Rating

If you are looking for price this is the dealership to come to. I really believe I got an unbelievable price. Thanks to the Van Nuys guys. More

by fh8562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rayan Saab

Mar 02, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

This is great to hear! It was our pleasure to assist you and we wish you safe travels in your new ride! -- Russell Westbrook Chrysler Dodge Jeep RAM Team

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