Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 3

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

4.0
341 Reviews
4.0

341 Reviews

Write a Review

341 Reviews of Josh Alvarado

May 30, 2023

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Employee Rating

Very easy process, Benny wrote down all the problems and everything got fixed except the recall which part was not available. More

by artursimonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Matt Eatezadi, Rene Robles

May 31, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear that Benny made your service process go smoothly! Thank you so much for taking the time to share your experience at Russell Westbrook Chrysler Dodge Jeep RAM. We appreciate your support and understanding regarding the recall situation and are here to help if you need anything in the future!

May 29, 2023

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Very unorganized. Sales people uneducated. They know they’re scamming you. Even when you layout the info infront of them. Went thru 5 hours of xxxxxxxx until manager f More

by Carlito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

May 29, 2023

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It wasn’t an inconvenience, just a simple misunderstanding, but end of day they went out of their way and took care of me!!! Like they always have! Great friendly staff that goes above and be More

by ronfernandez10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Del Rio, Matt Eatezadi, Rene Robles, Rayan Saab

May 30, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Ron. It's great to hear that our staff went out of their way to assist you and resolve the misunderstanding. Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM, and we hope to see you back again down the road!

May 05, 2023

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Very great team of people at this dealer! They are willing to help and take care of you from start to finish! Diego, Josh & Hassan were wonderful! More

by Madina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan, Diego

May 05, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Madina, we're so grateful for your positive review about your experience at Russell Westbrook Chrysler Dodge Jeep RAM! It's fantastic to hear that Diego, Josh & Hassan provided you with excellent customer service and made your visit enjoyable. Thank you for taking the time to share your feedback, and we hope to see you again!

April 26, 2023

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They were not prepared for us. When we finally got to the finance department he lied throughout the process. If someone were to ask what I thought about this dealership I would tel More

by chrisoneil7752
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Badie Audish , Walid Benterki, Matt Eatezadi, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

Apr 26, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Chris, I'm sorry to hear that you did not have a positive experience with us. I'm disappointed to hear that you felt our team wasn't prepared for your visit, and that you had a negative experience in the finance department. I would like to discuss this further and see how we can improve our processes moving forward. Please give me a call directly so I may assist you in the best way that I can. Thank you for taking the time to leave your feedback. Best, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

April 03, 2023

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Great dealership, I have been there countless time to service my truck and had a pleasant experience everytime. Recently I also purchased a vehicle from there and the whole process was easy and smooth. More

by oagalmazyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan , Juan Del Rio, Alex Klaumenzer, Rayan Saab

Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for your continued trust and support of our business! As you mentioned, whether it's selling or servicing a vehicle, our team is dedicated to consistently providing quality service to our customers that is comfortable and stress-free. All of us appreciate your business and look forward to seeing you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

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We are so happy with the service we received . They were quick and efficient and our Jeep is running perfectly.I highly recommend using the team at Van Nuys Westbrook Motors More

by simonne.coutinho
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer, Jonathan Schwartz

Apr 04, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Simonne, thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

April 02, 2023

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Employee Rating

Very good, thank you! !!!!!!!! 👍👍 Many thanks to all the staff, especially Arman. I hope that next time you will behave the same way at the top! More

by XA4O86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish , Walid Benterki, Juan Del Rio, Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Arman and hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

March 31, 2023

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Employee Rating

Worst experience at the service center. Made several appointments and confirmed them, but they made me bring the car to the dealership multiple times. I had to visit this service center to More

by l900312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am so sorry to hear that we did not earn your 5 stars. I'd greatly appreciate the chance to learn more about what happened so that we may improve our process for all of our guests moving forward. If you are willing, please consider giving me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 25, 2023

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Employee Rating

The best service I ever received Sales Manager knew what he is doing Again I am will recommend your dealership to my friends More

by bgravich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Badie Audish , Walid Benterki, Matt Eatezadi, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

Mar 27, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. We appreciate your supportive feedback.

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