Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 10

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
99 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

99 Reviews

Write a Review

99 Reviews of Josh Chaffin

December 12, 2025

Dealership Rating
Employee Rating

From the moment I purchased my 2020 Kona the team there was exceptional. Trey Wiley, George Nassar and Josh Chaffin have always been very kind and helpful More

by ESCARCEGAPERT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your loyalty and kind words! We're thrilled that Trey, George, and Josh have consistently provided exceptional service since your Kona purchase. We appreciate your continued trust in Hyundai of Palm Springs.

December 12, 2025

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The Hyundai dealership in Palm Springs has a beautiful, calm, and friendly environment. The staff are welcoming, professional, and make the entire experience smooth and pleasant. More

by Sherwin
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Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you, Sherwin! We're glad you enjoyed the welcoming and professional atmosphere at Hyundai of Palm Springs. We look forward to providing you with more smooth and pleasant visits in the future.

December 11, 2025

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Came in for my service, josh, as always is wonderful and takes very good care of me and my car will always come here.Our purchased 3 cars is from you More

by stevenkirkfierrodolim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Eric Garcia , Mary Walters

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your continued loyalty and for trusting us with three vehicle purchases! We're thrilled Josh consistently takes great care of you and your vehicle. We look forward to seeing you again at Hyundai of Palm Springs.

December 11, 2025

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Josh did a good job communicating and explaining the issues. However I still have the rattling I went in to have resolved More

by mwwarren1
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your feedback. We're glad Josh provided clear communication, and we’re sorry to hear the issue wasn’t fully resolved. Please don’t hesitate to reach out so we can take another look and ensure everything is addressed properly.

December 09, 2025

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Great experience. My part was out of stock, so they even drove me home! I will return the next time I require assistance. Thanks More

by SOCALMIKEY3
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We’re glad our team made your experience smooth, even with a part delay. We look forward to assisting you again at Hyundai of Palm Springs.

December 01, 2025

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Josh was wonderful. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care. More

by Bernie B
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Recommend Dealer
Yes
Dec 30, 2025

Hyundai of Palm Springs responded

Thank you, Bernie! We’re glad Josh provided efficient, last-minute service with clear communication and care. We appreciate your kind words and trust in Hyundai of Palm Springs.

November 30, 2025

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Josh is awesome! We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisa More

by tierneyjean95
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2025

Hyundai of Palm Springs responded

Thank you! We’re thrilled Josh made your Palisade purchase smooth and easy. His knowledge and support truly make a difference, and we’re grateful for your continued trust in Hyundai of Palm Springs.

November 30, 2025

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This Dealership is great because of the people that work there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a d More

by Avwest016
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Tartaglini

November 29, 2025

Dealership Rating
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After a number of frustrating car experiences this year, I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, pa More

by Renasherbill
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Recommend Dealer
Yes
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