Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 11

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
137 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

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137 Reviews of Josh Chaffin

January 16, 2026

Dealership Rating
Employee Rating

I have been a customer here for many years. Throughout much of that time Josh in your service department has been handling my on going scheduled maintenance and services requirements. I cannot More

by BUZZSTEUSSY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty and for the kind words about Josh. We’re proud to have him on the Hyundai of Palm Springs team, and we’re thrilled he’s made such a lasting impression through consistent, high-quality service. We truly appreciate your support!

January 15, 2026

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Excellent customer service, friendly and knowledgeable technicians, pleasant and clean waiting area. Complimentary bottled water is nice too! More

by GARYJANIKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jan 16, 2026

Hyundai of Palm Springs responded

Thank you, Gary! We're so glad you enjoyed the friendly service, comfortable waiting area, and extra touches like complimentary water at Hyundai of Palm Springs.

January 15, 2026

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Ever since I started coming to Palm Springs Hyundai I been happy with their service. Joshua the service writer was very helpful and returned my car feeling like new! More

by ggodinez20
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2026

Hyundai of Palm Springs responded

Thank you! We're glad to hear Joshua and the Hyundai of Palm Springs team continue to deliver a great experience. We appreciate your loyalty and are happy your car feels like new!

January 14, 2026

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Good Service and very nice communication by josh and the whole hyundai team and good energy! More

by Anthony22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 14, 2026

Hyundai of Palm Springs responded

Thank you, Anthony! We're glad Josh and the Hyundai of Palm Springs team delivered great service and positive energy. We appreciate your kind words!

January 14, 2026

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Josh was very professional, attentive, and knowledgeable. The service was done in a timely manner. The remodeled facility was clean with several customer-oriented amenities. More

by SantaFeCalliBlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We’re glad Josh and the Hyundai of Palm Springs team provided timely, professional service and that you enjoyed our updated facility. We appreciate your feedback!

January 13, 2026

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Fantastic job done by all involved from Joshua to the completion of work. Would recommend them to everyone. More

by Pairofharts
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 14, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We’re glad Joshua and the team delivered great service from start to finish. We appreciate your recommendation!

January 11, 2026

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Employee Rating

Great service Josh is the very best always great hot chocolate, and very prompt service More

by stevenkirkfierrodolim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the great review and kind words, Steven! We’re thrilled to hear that Josh continues to deliver exceptional service and that the experience, right down to the hot chocolate, keeps you coming back. At Hyundai of Palm Springs, we’re committed to providing prompt, friendly, and high-quality care every time. We appreciate your loyalty and look forward to your next visit.

January 11, 2026

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Always great seeing all the same faces servicing both my Hyundai vehicles. Great job team. More

by sencinas1313
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the kind words and continued trust in Hyundai of Palm Springs. We're proud to have a consistent, dedicated team you can count on to care for both of your Hyundai vehicles. It's always a pleasure to welcome you back, and we appreciate your loyalty. We look forward to continuing to provide the same great service on every visit.

January 11, 2026

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Josh was fantastic, he stayed beyond when he had to go to help me with my car! More

by jdjamesevans
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the great feedback! We're proud to have team members like Josh who go above and beyond for our guests. His dedication to staying late to ensure you were taken care of truly reflects the service-first culture we value at Hyundai of Palm Springs. We appreciate your visit and look forward to assisting you again in the future.

January 11, 2026

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Employee Rating

Josh is my service rep and is the face of the dealership. This is my 3rd Hyundai and since I met Josh he has been my contact very professional, accommodating, and reliable. I have been with Josh for at leas More

by Carlene Haines
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Hyundai of Palm Springs responded

Thank you, Carlene, for your heartfelt review and long-standing loyalty to Hyundai of Palm Springs. We’re honored to have been part of your Hyundai journey through three vehicles, and we’re especially proud that Josh has earned your continued trust and confidence over the past eight years. His professionalism and commitment to exceptional service truly reflect the values we strive for every day. We appreciate you and look forward to many more years of service together.

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