Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 12

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
137 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

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137 Reviews of Josh Chaffin

January 10, 2026

Dealership Rating
Employee Rating

Excellent Service, Cindy, Danny, and Eric and whole staff is extraordinary..Great care in a timely manner.. More

by DE4PUSLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that Cindy, Danny, Eric, and the entire team provided you with excellent and timely service. We appreciate your kind words and continued support of Hyundai of Palm Springs.

January 10, 2026

Dealership Rating
Employee Rating

I have bought all my cars with this dealer because of the service in buyer and maintenance More

by ebrown6018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty and 5-star review! We're honored to be your go-to dealership for both purchasing and servicing your vehicles. Your trust in Hyundai of Palm Springs means everything to us.

January 09, 2026

Dealership Rating
Employee Rating

Thank you for your kind assistance Cindy it was a pleasure working with you and everyone that helped with my 2016 Hyundai sonata sport More

by designingdivaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for the kind 5-star review! We're delighted to hear Cindy and the team provided excellent support for your 2016 Hyundai Sonata Sport. It was a pleasure serving you at Hyundai of Palm Springs!

January 08, 2026

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Employee Rating

It was busy at my appointment so check in took a few minutes. I was waiting and the two hour estimate was pretty close. Coffee and water were provided. Thank you. More

by MICHAEL@JENSENREALTYGROUP.COM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 14, 2026

Hyundai of Palm Springs responded

Thank you, Michael! We appreciate your patience during a busy time and are glad the service stayed on schedule. Thank you for choosing Hyundai of Palm Springs!

January 03, 2026

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Very efficient and pleasant. Good people. To work with. Even on holidays and weekends too. More

by ABOB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jan 07, 2026

Hyundai of Palm Springs responded

Thank you for the great feedback! We’re proud to be a reliable and friendly team, even on busy days and weekends. We’re grateful for your trust in Hyundai of Palm Springs.

December 28, 2025

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Josh always provides stellar customer service and makes keeping my car maintained easy and pleasant. Best waiting room too! More

by Laurie
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2025

Hyundai of Palm Springs responded

Thank you, Laurie! We’re happy to hear Josh makes your service visits easy and enjoyable. Your satisfaction is our priority at Hyundai of Palm Springs.

December 26, 2025

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Staff members are very good, especially the service department. Professional, Transparent, Well mannered & excellent energy. More

by Kingbryan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Hyundai of Palm Springs responded

Thank you! We’re proud to have a service team that delivers professional, transparent, and energetic care. We appreciate your feedback and support of Hyundai of Palm Springs.

December 24, 2025

Dealership Rating
Employee Rating

Very pleasant atmosphere, quick service. Josh is very knowledgeable, helpful, and explains what is needed for my 2025 Touson Hybrid NLine. More

by redskins523
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Dec 24, 2025

Hyundai of Palm Springs responded

Thank you for sharing your experience with Hyundai of Palm Springs. We’re glad to hear you enjoyed a pleasant atmosphere and quick service, and that Josh provided clear, knowledgeable guidance for your 2025 Tucson Hybrid N Line. We appreciate your trust and look forward to assisting you again.

December 21, 2025

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Employee Rating

Palm Springs Hyundai is by far the best car dealership that we have dealt with in the desert. That includes Subaru, where we would stand in line and never be greeted. Unicars which has the most horrendo More

by lander.marjorie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the amazing feedback! We’re proud to be your top choice in the desert and are thrilled Cindy and our team made you feel like part of the family.

December 21, 2025

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Employee Rating

This is finest dealer service I have ever worked with. In my life I have driven a Chevrolet, Buick, Volkswagen, BMW, Ford, Lexus...you name it. I have worked with dealers all over the nation. NEVER hav More

by CMENGHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the incredible review! We're honored to hear this has been your best dealership experience yet. Josh is truly a standout, and we’re grateful to have him on our team. We’re glad you’re loving your Santa Fe!

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