Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 4

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
178 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

178 Reviews

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178 Reviews of Josh Chaffin

October 12, 2026

Dealership Rating
Employee Rating

Cindy was great she kept in contact most of the time on my vehicle progress on parts More

by mabang760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Hyundai of Palm Springs responded

Your mention of Cindy’s updates on your IONIQ 5’s parts progress highlights our commitment to keeping you informed. Knowing you felt well supported means a lot to our service team. Hyundai of Palm Springs Team Palm Springs, CA

October 12, 2026

Dealership Rating
Employee Rating

Excellent service by Josh. Car was returned cleaned and on time. Highly recommend this service department. More

by mikemudgett
Recommend Dealer
Yes
Oct 12, 2026

Hyundai of Palm Springs responded

Hearing you highly recommend our service department means a great deal to us. Josh is pleased he could return your Elantra cleaned and on time. Hyundai of Palm Springs Team Palm Springs, CA

October 12, 2026

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Employee Rating

I bought my Hyundai Sonata about a year ago from the dealership. It has run smoothly since my purchase and I have undergone two 6 month checkups I kee it in top notch shape. I am very pleased with every More

by doneadkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Hyundai of Palm Springs responded

Knowing that our service checkups have helped keep your Sonata in top condition for the past year is rewarding. Hearing that Josh and our team have met your expectations means a lot to us. We’re here whenever you need us to keep your Sonata running smoothly. Hyundai of Palm Springs Team Palm Springs, CA

October 09, 2026

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Eric was dismissive and condescending. He was prepared to release my care back to me with the issue unresolved. I requested to speak with the service manager, George, who was able to work More

by jtspups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Eric Garcia

Oct 09, 2026

Hyundai of Palm Springs responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Palm Springs!

October 07, 2026

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Employee Rating

The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! More

by psbmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas , Jed and his crew!

Oct 07, 2026

Hyundai of Palm Springs responded

Fast, reliable work on your Honda CR-V is at the heart of how our service department operates, so hearing that our crew always amazes you and completes the job quickly is truly rewarding. Your recognition of our parts department’s efforts and your five-star review mean a lot to us.

October 01, 2026

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Josh is great, knowledgeable and helpful and kept me updated during my visit. Made me feel at ease. More

by douggricardo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Hyundai of Palm Springs responded

Knowing that Josh’s updates during the service on your Hyundai Santa Fe put you at ease is truly rewarding. Our service team enjoyed supporting you and keeping you informed throughout your visit.

September 27, 2026

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Excellent experience with David Very disappointed with the Finance manager when we changed our minds about the gap insurance we called him and he was more than rude and hung up after he could not convince More

by dahlbaby2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Palm Springs are glad to have you as a customer.

September 25, 2026

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Nobody matches Hyundai excellent service, in the service department all the mechanics, technicians and staff are the best Kudos to all including the sales department. More

by manael377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Hyundai of Palm Springs responded

Knowing that our mechanics, technicians, and staff provided outstanding service for your Elantra is truly rewarding. Hearing your kudos to both our service and sales teams means a lot to us.

September 24, 2026

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Employee Rating

Everything was done well and professionally. Josh is great and let me know what the car needs and the prices. More

by arthurdesertrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Hyundai of Palm Springs responded

Your mention of Josh’s clear communication on needed work and pricing highlights our service department’s dedication to transparency. Knowing that everything was handled professionally means a lot to our service department.

August 28, 2026

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Employee Rating

First class treatment from the moment I walked in the door. Lovely waiting area with cappucino and a quiet, clean and cozy environment. Eric Garcia was a very helpful service manager who I felt I cou More

by wolfnordlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia , Josh

Aug 28, 2026

Hyundai of Palm Springs responded

Your mention of our cozy waiting area and cappuccino service highlights how we aim to make every visit comfortable. Our team is pleased we could locate and install the 12-volt battery for your Hyundai Sonata Plug-In Hybrid and complete the recall check. Knowing you felt you could trust Eric’s guidance and plan to return for your next Sonata means a lot to us.

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