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Josh Chaffin
Josh Chaffin | Page 4
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
160 Reviews
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
Spanish
160 Reviews
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160 Reviews of Josh Chaffin
July 11, 2026
The maintenance appointment was a very positive one. Customer service was stellar, and I will definitely be revisiting future appointments at this Dealership. Customer service was stellar, and I will definitely be revisiting future appointments at this Dealership. More
by Verna
Verified CustomerOther Employees Tagged: Eric Garcia, Cindy Rivas
July 08, 2026
The complementary carwash was good on the exterior but the interior was basically a minimum vacuum with no attention to detail like interior glass, dash panel, computer screen etc. the interior was basically a minimum vacuum with no attention to detail like interior glass, dash panel, computer screen etc. More
by dalea
Other Employees Tagged: Eric Garcia, Cindy Rivas, Gabriel Munoz , Jaycee Clark and Jenna
July 06, 2026
I drive 45 miles just to have my car services done at Palms Spring Hyundai. I have never ever had a bad service in the 8 years I’ve been going here. Josh and Eric are the absolute best. Palms Spring Hyundai. I have never ever had a bad service in the 8 years I’ve been going here. Josh and Eric are the absolute best. More
by Dshipley104
Other Employees Tagged: Eric Garcia
July 02, 2026
My service advisor was Joshua Chaffin. He was great. Let me know about the Lyft service which really helped me. I haven't done anything a disabled family member so by using the Lyft rid He was great. Let me know about the Lyft service which really helped me. I haven't done anything a disabled family member so by using the Lyft ride I don't have to leave them while waiting at the dealer for the car. He was very helpful and professional. Had a nice tone. The guy that met me in the parking area was also nice. More
by Phillip Bohlender
July 02, 2026
As usual, my experience at PS Hyundai was flawless, from Cindy Rivas to the service department and the comfortable waiting room. Cindy Rivas to the service department and the comfortable waiting room. More
by sfhank3
Other Employees Tagged: Eric Garcia, Cindy Rivas
July 02, 2026
Josh was awesome! All things needed were done to satisfaction. Car came out nice and clean and running great! Thanks so much! All things needed were done to satisfaction. Car came out nice and clean and running great! Thanks so much! More
by susansgrosso
Other Employees Tagged: Eric Garcia, Cindy Rivas
June 26, 2026
Experienced blatant dishonesty, gaslighting and mansplaining from a service advisor. Also poor communication and lack of respect for my time (set time to come in for a loaner vehicle after being st mansplaining from a service advisor. Also poor communication and lack of respect for my time (set time to come in for a loaner vehicle after being stranded for a week - had to wait over an hour for them to wash/fuel the car) I’m overly simplifying this review to not waste more time on them. More
by shrimps
Other Employees Tagged: Carter Keenan
June 25, 2026
I think all the people that work at Hyundai have such good customer service etiquette. good customer service etiquette. More
by SANORT0519
Other Employees Tagged: Eric Garcia, Cindy Rivas
June 24, 2026
Josh was professional and very pleasant to deal with Highly recommended Looking forward to going back Highly recommended Looking forward to going back More
by Tom.woodcock6ft5in
Other Employees Tagged: Cindy Rivas
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