Josh Chaffin | Page 4
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
Spanish
178 Reviews
Write a Review178 Reviews of Josh Chaffin
October 12, 2026
Cindy was great she kept in contact most of the time on my vehicle progress on parts my vehicle progress on parts More
Other Employees Tagged: Nick Tartaglini, Gary Haas, Cindy Rivas
October 12, 2026
I bought my Hyundai Sonata about a year ago from the dealership. It has run smoothly since my purchase and I have undergone two 6 month checkups I kee it in top notch shape. I am very pleased with every dealership. It has run smoothly since my purchase and I have undergone two 6 month checkups I kee it in top notch shape. I am very pleased with everyone at Hyundai, especially Josh, my service representative. Thanks! More
October 09, 2026
Eric was dismissive and condescending. He was prepared to release my care back to me with the issue unresolved. I requested to speak with the service manager, George, who was able to work He was prepared to release my care back to me with the issue unresolved. I requested to speak with the service manager, George, who was able to work with the engineers to get to the bottom of the problem. More
Other Employees Tagged: George Nassar, Eric Garcia
October 07, 2026
The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! car is always done quickly. They always deliver great service!! Especially the parts dept!! More
Other Employees Tagged: Eric Garcia, Cindy Rivas , Jed and his crew!
September 27, 2026
Excellent experience with David Very disappointed with the Finance manager when we changed our minds about the gap insurance we called him and he was more than rude and hung up after he could not convince the Finance manager when we changed our minds about the gap insurance we called him and he was more than rude and hung up after he could not convince us to still buy it. I appreciate the survey because I think it’s important to be able to express our dissatisfaction with him. This is the fourth Hyundai we’ve owned! More
Other Employees Tagged: Nick Tartaglini, George Nassar, Gary Haas, David Fleig
September 25, 2026
Nobody matches Hyundai excellent service, in the service department all the mechanics, technicians and staff are the best Kudos to all including the sales department. department all the mechanics, technicians and staff are the best Kudos to all including the sales department. More
Other Employees Tagged: Gary Haas, Eric Garcia, Cindy Rivas
August 28, 2026
First class treatment from the moment I walked in the door. Lovely waiting area with cappucino and a quiet, clean and cozy environment. Eric Garcia was a very helpful service manager who I felt I cou door. Lovely waiting area with cappucino and a quiet, clean and cozy environment. Eric Garcia was a very helpful service manager who I felt I could trust from the outset as he guided me through my options. I came in unexpectedly on a Friday afternoon and didn't plan on seeing my car until Monday but they found the 12 volt battery that goes with my hybrid and installed it while also checking for recalls. This was my first time working with them on this new used Hyundai Sonata Hybrid. Unlike the La Quinta Hyundai service team, I felt I could trust the care and service recommended by the Palm Springs team. I cannot more highly recommend the dealership and will come back here to buy my next Sonata. More
Other Employees Tagged: Eric Garcia , Josh
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