Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 16

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
203 Reviews
4.8

203 Reviews

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203 Reviews of Josh Chernault

November 11, 2025

Dealership Rating
Employee Rating

Josh in the service department is top notch. Always takes care of my automotive needs More

by steve.wood28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2025

Dealership Rating
Employee Rating

Service was great no problems. They should advise you of the time it will take to complete recalls when they are scheduled More

by jtowneseahawks
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Well let's see, I was told the someone would come and talk to me if I needed anything other service and to wait in the waiting area. I waited and waited while I watch people come and go, who came in afte More

by vbuenger59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Krause

Nov 08, 2025

Koons White Marsh Chevrolet responded

Thank you for detailing your visit and for noting that the final price was corrected. I understand your concerns about communication in the waiting area and not being notified when the vehicle was finished. I’d like to discuss your visit with you directly and learn where we can improve your next visit. Please feel welcome to reach out to me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 29, 2025

Dealership Rating
Employee Rating

Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! More

by ewlarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman, Courtney Krause

October 21, 2025

Dealership Rating
Employee Rating

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2025

Dealership Rating
Employee Rating

brian listened to my concerns and took care of them thanks i was treated well More

by larrysears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

October 20, 2025

Dealership Rating
Employee Rating

Very nice services really recommend aaaaaaaaaaaaaaaaaaaaaaaaaaa ssssssss xxxx xxxx xxxx ccc cccc vvbnn mw d More

by Yanelinieto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Courtney Krause

Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

Dealership Rating
Employee Rating

Service reminder for next visit was not placed on windshield. Service due date not reset More

by bschott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for flagging the missing reminder and due-date reset. I appreciate the clear note and would like to review your visit details so we can make sure everything is updated properly moving forward. Please feel free to reach out to me directly. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 15, 2025

Dealership Rating
Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

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