Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 16

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.8
165 Reviews
4.8

165 Reviews

Write a Review

165 Reviews of Josh Chernault

May 11, 2022

Dealership Rating
Employee Rating

Would’ve been better if there were more people working. Please consider hiring more people More

by joey-dell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman , Charlie Burkhardt@koons.com, Kristine Hall

May 11, 2022

Koons White Marsh Chevrolet responded

Joey, thank you for this feedback. We are working hard to ensure all of our guests are accommodated and will share this with our team. If there is anything else we can assist you with, please don't hesitate to reach out. -The Koons White Marsh Chevrolet Team

April 19, 2022

Dealership Rating
Employee Rating

As usual the staff was very competent and pleasant. It did seem to take a long time to complete the work. More

by jkwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Koons White Marsh Chevrolet responded

It was our pleasure to assist you. Thanks so much for being a fan of Koons White Marsh Chevrolet!

March 11, 2022

Dealership Rating
Employee Rating

Good service and fair price always listens to customers about their vehicle nice waiting area More

by ron1623fed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Koons White Marsh Chevrolet responded

Thank you for the excellent review. We're glad to see that our team takes great care of your vehicle.

February 03, 2022

Dealership Rating
Employee Rating

my service was excellent the service advisor was the BEST. Couldn’t ask to be treated any better More

by Tbriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Koons White Marsh Chevrolet responded

This review is music to our ears! Thank you for choosing Koons White Marsh Chevrolet for your service needs, we hope to welcome you back again down the road.

December 16, 2021

Dealership Rating
Employee Rating

Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Chloe Orcutt, Nick Chapman , Charlie Burkhardt@koons.com, Frank Dellaterza, Kristine Hall

Jan 05, 2022

Koons White Marsh Chevrolet responded

Chuck - As you know, we were able to track you down and reach out to offer our assistance. We stand by all repairs and though outside the 30 day period we have you scheduled to come back in to take another look at the noise. We would appreciate you taking the time to modify this review - it should take less time than it took to write it. We are very easy to work with and pride ourselves on our reputation, so we encourage you to reach out directly if you have any concerns in the future. We look forward to getting this resolved for you. Thanks! Tim Berg, General Manager 410-931-8600

September 14, 2021

Dealership Rating
Employee Rating

i was impressed with the professional way that the deal was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. More

by carlwinand
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 14, 2021

Koons White Marsh Chevrolet responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with the Koons White Marsh Chevrolet team. We appreciate your support and wish you the best in your new ride. Take care!

September 11, 2021

Dealership Rating
Employee Rating

On time, Courteous. Answer questions promptly and clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. More

by mknight150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2021

Koons White Marsh Chevrolet responded

We are always happy to serve you. Thanks for the fantastic review and we hope to see you at Koons White Marsh Chevrolet again soon!

March 21, 2021

Dealership Rating
Employee Rating

I have a new vette that # 7 Cylinder went up it was under warranty they fixed it but forgot to put all of panels back in my engine so so disappointing More

by AmberRose1B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 05, 2021

Koons White Marsh Chevrolet responded

This feedback is very concerning to read. It is our goal to deliver a seamless service experience, and I apologize if this was not better reflected in your visit. I would appreciate the chance to speak with you directly to see what I can do to help. I will search for your contact information, but in the meantime, please feel free to give me a call. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

January 30, 2021

Dealership Rating
Employee Rating

I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to More

by Tonymasterplumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann , Charlie Burkhardt@koons.com

Feb 01, 2021

Koons White Marsh Chevrolet responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Josh and the team went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Koons White Marsh Chevrolet!

September 03, 2020

Dealership Rating
Employee Rating

I actually bought my 2019 Suburban last November and never wrote a review. Today I was in for a regularly scheduled service and was really pleased with how efficient and easy it is to work with Koons. W More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Price

Sep 03, 2020

Koons White Marsh Chevrolet responded

Glenn - We are grateful to have you as a Koons White Marsh Chevrolet customer and appreciate you taking the time to post a review about your purchasing experience. It's so nice to see this feedback about Buddy! Thank you very much for supporting our dealership. We look forward to our continued relationship.

...
16

Dealership Inventory (397 Vehicles)

used 2026 Toyota Tundra Hybrid car, priced at $59,800
2026 Toyota Tundra Hybrid
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2023 Kia Forte car, priced at $22,300
2023 Kia Forte
used
Fire Orange exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $95,470
2026 Chevrolet Tahoe
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Blazer car, priced at $38,520
2026 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $25,800
2020 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $48,436
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive