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Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Courtney Krause

June 07, 2026

Dealership Rating
Employee Rating

It is amazing. I have bought several cars here. I come from the other side of town. More

by prspas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Orcutt, Josh Chernault, David Letourneau, Thomas Howard

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Jun 08, 2026

Koons White Marsh Chevrolet responded

prspas, we are delighted to see this rating! Have a great day!

June 01, 2026

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Employee Rating

Best car buying experience! From walking in for service to purchasing my new vehicle. Thank you to Courtney, Rich, Mac & Joe for the seamless process. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeMarco , Mac in Sales & Joe in Business Management/Finance

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Jun 03, 2026

Koons White Marsh Chevrolet responded

Jess, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 01, 2026

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Employee Rating

Professional and knowledgeable service advisors. Every one was super nice to me. Courtney was a doll. The retro games in the waiting room was a nice touch. The guy who did the inspection on my car w More

by laura.missett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Biles, 5 Stars

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Jun 03, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 26, 2026

Dealership Rating
Employee Rating

Koons Chevrolet dealership is the best dealer i ever done business with and will continue to do business with. More

by chichitheman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

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May 29, 2026

Koons White Marsh Chevrolet responded

chichitheman98, we are delighted to see this rating! Have a great day!

May 26, 2026

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Employee Rating

Courtney Krause was so helpful and kept me informed throughout my service visit. Very Informative More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeMarco

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May 29, 2026

Koons White Marsh Chevrolet responded

scott, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 20, 2026

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Employee Rating

Oil change and tire rotation was quick and smooth, in and out. Great service adviser! More

by sdlynch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

May 18, 2026

Dealership Rating
Employee Rating

Courtney takes great care of me and my Silverado . She is honest , caring and loyal . I come to Koons because it is close but most of all Courtney . More

by pgbeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Koons White Marsh Chevrolet responded

pgbeeker, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 18, 2026

Dealership Rating
Employee Rating

Easy check in and check out process. Like being able to track status on my phone. More

by tori.camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshey (5 stars)

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May 22, 2026

Koons White Marsh Chevrolet responded

tori.camper, thank you again for taking the time to let us know how we did!

May 05, 2026

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Employee Rating

Great service. Cortney is great at her job. Kept me informed of my service thanks More

by abuzzard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

abuzzard10, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 05, 2026

Dealership Rating
Employee Rating

This dealership has courteous staff, that are informative and efficient. Therw is a clean waiting room with comfortable seating. More

by HUNTER87LADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

HUNTER87LADY, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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