Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Courtney Krause

August 05, 2026

Dealership Rating
Employee Rating

It is a very convenient and easy place to get service done. Good service with nice people More

by Mexicanninja410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

August 01, 2026

Dealership Rating
Employee Rating

VERY GOOD ! Very Timely Communication and Service was outstanding! Happy that we bought at Koons More

by jerryernest4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Koons White Marsh Chevrolet responded

jerryernest4, we are delighted to see this rating! Have a great day!

August 01, 2026

Dealership Rating
Employee Rating

Tones has taken care of my vehicle. They've done a good job so far And I hope they keep up the good work More

by ronaldfrado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Koons White Marsh Chevrolet responded

ronaldfrado, thanks so much for rating us so high! Be safe on the road!

July 31, 2026

Dealership Rating
Employee Rating

Always a great place to get your vehicle serviced, or if need a repair done. Great people to work with. Definitely recommend Koons service team 👍🏻 More

by georgereese18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Aug 06, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 14, 2026

Dealership Rating
Employee Rating

The service was quick and the service advisors was polite and I enjoyed looking at new vehicles while I waited! More

by jono0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Koons White Marsh Chevrolet responded

Hello jono0, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

Dealership Rating
Employee Rating

Service department is good most of the time and the prices of service is a little high. More

by Haroldbaltimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2026

Dealership Rating
Employee Rating

Open communication. Can text instead of calling the representative. A full inspection & pictures included. Great shuttle service. More

by ashleybrooks6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Szumlanski

June 07, 2026

Dealership Rating
Employee Rating

It is amazing. I have bought several cars here. I come from the other side of town. More

by prspas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Koons White Marsh Chevrolet responded

prspas, we are delighted to see this rating! Have a great day!

June 01, 2026

Dealership Rating
Employee Rating

Best car buying experience! From walking in for service to purchasing my new vehicle. Thank you to Courtney, Rich, Mac & Joe for the seamless process. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard DeMarco, Mac in Sales & Joe in Business Management/Finance

Jun 03, 2026

Koons White Marsh Chevrolet responded

Jess, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 26, 2026

Dealership Rating
Employee Rating

Koons Chevrolet dealership is the best dealer i ever done business with and will continue to do business with. More

by chichitheman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

May 29, 2026

Koons White Marsh Chevrolet responded

chichitheman98, we are delighted to see this rating! Have a great day!

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