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Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Courtney Krause

May 20, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation was quick and smooth, in and out. Great service adviser! More

by sdlynch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Dealership Rating
Employee Rating

Courtney takes great care of me and my Silverado . She is honest , caring and loyal . I come to Koons because it is close but most of all Courtney . More

by pgbeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2026

Koons White Marsh Chevrolet responded

pgbeeker, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 18, 2026

Dealership Rating
Employee Rating

Easy check in and check out process. Like being able to track status on my phone. More

by tori.camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshey (5 stars)

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May 22, 2026

Koons White Marsh Chevrolet responded

tori.camper, thank you again for taking the time to let us know how we did!

May 05, 2026

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Employee Rating

Great service. Cortney is great at her job. Kept me informed of my service thanks More

by abuzzard10
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Service Time
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Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

abuzzard10, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 05, 2026

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Employee Rating

This dealership has courteous staff, that are informative and efficient. Therw is a clean waiting room with comfortable seating. More

by HUNTER87LADY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

HUNTER87LADY, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 04, 2026

Dealership Rating
Employee Rating

Excellence experience with Koons, as always! I recommend them from the sales, parts, and service departments!! More

by tinaliverman1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Hamilton, Brandon Behr

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May 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 03, 2026

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Employee Rating

Service was fast and easy. Courtney was a gem. Kept me updated and notified me when to pick up. More

by janwilson822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

May 01, 2026

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Employee Rating

The service is awesome. My service writer is very knowledgeable. She is professional, courteous and delivers on her time frame More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

Valerie, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 22, 2026

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Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

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Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

Dealership Rating
Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

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Apr 25, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

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