Brian Hastmann

Always reliable great customer service friendy atmosphere very clean keeping customers updated with what's going on with there vehicle every step of the way very clean keeping customers updated with what's going on with there vehicle every step of the way More

by jpinckney03 Verified Customer Verified Customer

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My service visit went verv well. Mv service tech Thomas Howard, was very helpful. He kept me up to date with all the work that mv vehicle was getting done. Also kept me up to date wi Mv service tech Thomas Howard, was very helpful. He kept me up to date with all the work that mv vehicle was getting done. Also kept me up to date with other issues found during vehicle inspection. He let me know about the costs and time that various work would take Courtesv driver Bill was also verv pleasant on ride home as well as my return trip back to dealer to pick up my truck. Thank you to all the techs that did great work on mv truck, as well as all others that had a part in my service visit And a big thank you to the entire Koons Chevy White Marsh service center team. Keep up the great work. More

by weh1962 Verified Customer Verified Customer

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They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05 Verified Customer Verified Customer

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Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972 Verified Customer Verified Customer

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They have always been up front with you as far as time line and prices so far line and prices so far More

by fishingbkds Verified Customer Verified Customer

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I have always received great service dealing with Koons White Marsh service department. I travel from Anne Arundel County for service and would prefer to leave vehicle but always have to wait. White Marsh service department. I travel from Anne Arundel County for service and would prefer to leave vehicle but always have to wait. More

by CountJr Verified Customer Verified Customer

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Koons White Marsh Chevrolet is not only the best dealership but also has the best vehicle service. Koons has the best personnel: professional, very courteous, efficient, accommodating. Koons has mor dealership but also has the best vehicle service. Koons has the best personnel: professional, very courteous, efficient, accommodating. Koons has more service options, deals, scans, and payment options. Koons is the absolutely best dealership from my experience dealing with them for the last 4 years. More

by atdavis0404 Verified Customer Verified Customer

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I have been using Koons White Marsh since 2004 and their customer service has been excellent. I would also add that their vetting process is excellent, as I recently had the opportunity to work with their customer service has been excellent. I would also add that their vetting process is excellent, as I recently had the opportunity to work with their new service advisor (Mohammed Qureshey) who continued to give the top notch service that I had been accustomed to receiving over the years! More

by fuutures Verified Customer Verified Customer

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I have been waiting since March 10th for a part to come in. Usually Im pleased with the services, but I have never had to wait weeks for service. in. Usually Im pleased with the services, but I have never had to wait weeks for service. More

by hurttsogood Verified Customer Verified Customer

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The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover Verified Customer Verified Customer

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