Brian Hastmann

Service department is good most of the time and the prices of service is a little high. prices of service is a little high. More

by Haroldbaltimore Verified Customer Verified Customer

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Good service and professional customer service. The prices for labor is not terrible either. They also have a shuttle service during the week as well. The prices for labor is not terrible either. They also have a shuttle service during the week as well. More

by adarin Verified Customer Verified Customer

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Very helpful to me, professional, friendly, excellent service, very knowledgeable about Chevy products, the best. service, very knowledgeable about Chevy products, the best. More

by nbruno1310 Verified Customer Verified Customer

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They are reliable and operate with integrity. I can depend on them to do repairs and replacements. It was a great customer service experience. I can depend on them to do repairs and replacements. It was a great customer service experience. More

by David Verified Customer Verified Customer

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Been buying trucks since 2002, yrs honestly been upset a few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making an appointment, this is not for me and many older people, give me someone to talk to is my choice, Josh was very helpful on my last phone call and appointment, please don’t lose the personable touch, you will lose many customers More

by thepaperboyinc Verified Customer Verified Customer

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Always reliable great customer service friendy atmosphere very clean keeping customers updated with what's going on with there vehicle every step of the way very clean keeping customers updated with what's going on with there vehicle every step of the way More

by jpinckney03 Verified Customer Verified Customer

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My service visit went verv well. Mv service tech Thomas Howard, was very helpful. He kept me up to date with all the work that mv vehicle was getting done. Also kept me up to date wi Mv service tech Thomas Howard, was very helpful. He kept me up to date with all the work that mv vehicle was getting done. Also kept me up to date with other issues found during vehicle inspection. He let me know about the costs and time that various work would take Courtesv driver Bill was also verv pleasant on ride home as well as my return trip back to dealer to pick up my truck. Thank you to all the techs that did great work on mv truck, as well as all others that had a part in my service visit And a big thank you to the entire Koons Chevy White Marsh service center team. Keep up the great work. More

by weh1962 Verified Customer Verified Customer

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They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05 Verified Customer Verified Customer

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Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972 Verified Customer Verified Customer

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They have always been up front with you as far as time line and prices so far line and prices so far More

by fishingbkds Verified Customer Verified Customer

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