Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 17

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
183 Reviews
4.8

183 Reviews

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183 Reviews of Josh Chernault

October 20, 2023

Dealership Rating
Employee Rating

I have a good experience in that office the service is really great and I have to leave my vehicle there for a couple hours and then come back to get it I love this place More

by Household51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Koons White Marsh Chevrolet responded

We're glad to know you had a great experience with us at Koons White Marsh Chevrolet! We appreciate your patience and trust in leaving your vehicle with us. Thanks for the love, we hope to see you again for any future servicing needs!

October 06, 2023

Dealership Rating
Employee Rating

EVERYONE WAS KIND AND HELPFUL. PLACE IS CLEAN. PRICE WAS GOOD. The did a great job. Skilled employees. More

by marionachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Koons White Marsh Chevrolet responded

Thanks for stopping in for service at Koons White Marsh Chevrolet! We are thrilled that our team was helpful and the price was right. See you next time!

Oct 06, 2023

marionachin responded

Repeat

August 12, 2023

Dealership Rating
Employee Rating

Josh took good care of my 94 Corvette. Running good. AC running well and keeping me cool. More

by TripRaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Koons White Marsh Chevrolet responded

We are glad to hear that Josh has taken excellent care of your 94 Corvette! Thank you for choosing Koons White Marsh Chevrolet.

August 07, 2023

Dealership Rating
Employee Rating

Thank you to service. The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her More

by newbygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Aug 07, 2023

Koons White Marsh Chevrolet responded

We're glad to know our service team was able to assist you effectively at Koons White Marsh Chevrolet. Thanks for your kind words and we'll be sure to pass them along!

June 15, 2023

Dealership Rating
Employee Rating

The service was very good and the time waiting was good and clean and friendly More

by Household51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Koons White Marsh Chevrolet responded

Thank you so much for this awesome review of Koons White Marsh Chevrolet!

April 25, 2023

Dealership Rating
Employee Rating

Working with Koons White Marsh Chevrolet has always been a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance whil More

by sdbutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis , Micah McCain

Apr 25, 2023

Koons White Marsh Chevrolet responded

Thank you for the review! We're so happy to hear that are confident in the Koons White Marsh Chevrolet team to get the job done. We appreciate the kind feedback about Josh, George, and Micah and are wishing you many safe and happy miles down the road!

October 16, 2022

Dealership Rating
Employee Rating

Josh was the best service adviser he truest cares about his customers great service thanks More

by Tbriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2022

Koons White Marsh Chevrolet responded

Thank you for reviewing Josh and Koons White Marsh Chevrolet! Take care!

May 12, 2022

Dealership Rating
Employee Rating

It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. More

by Joe Schmigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Paris

May 12, 2022

Koons White Marsh Chevrolet responded

Joe, thank you for the great review! We are so glad to hear that you had a successful service experience working with Josh and the Koons White Marsh Chevrolet team. We apologize for the delay with your rental vehicle and will be sure to keep this feedback in mind for the future. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Best, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

May 12, 2022

Joe Schmigel responded

Thank you, Christian. I appreciate that you will look into the Enterprise rental issue.

May 11, 2022

Dealership Rating
Employee Rating

Would’ve been better if there were more people working. Please consider hiring more people More

by joey-dell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman , Charlie Burkhardt@koons.com, Kristine Hall

May 11, 2022

Koons White Marsh Chevrolet responded

Joey, thank you for this feedback. We are working hard to ensure all of our guests are accommodated and will share this with our team. If there is anything else we can assist you with, please don't hesitate to reach out. -The Koons White Marsh Chevrolet Team

April 19, 2022

Dealership Rating
Employee Rating

As usual the staff was very competent and pleasant. It did seem to take a long time to complete the work. More

by jkwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Koons White Marsh Chevrolet responded

It was our pleasure to assist you. Thanks so much for being a fan of Koons White Marsh Chevrolet!

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