Josh Cousino | Page 12

Great experience! We have now purchased three Tacoma trucks and three Rav4 cars from this dealership. We have had a positive experience each time. Everyone is friendl We have now purchased three Tacoma trucks and three Rav4 cars from this dealership. We have had a positive experience each time. Everyone is friendly and helpful. We have enjoyed driving each of the vehicles. We have gotten great service from the sales staff and the repair department. Our newest purchase was a Rav 4 Hybrid which we are very excited about. It is taking some time to learn about this car - there are many new features. We feel good about the learning experience because the car can do so much and it is better for the environment. More

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Most positive car-purchase experience I've ever had! This was definitely the best dealership car-purchase I’ve experienced. Liz is not only personable, courteous, and knowledgeable, but she inspired a hi This was definitely the best dealership car-purchase I’ve experienced. Liz is not only personable, courteous, and knowledgeable, but she inspired a high level of trust that rendered the entire process far less stressful than I anticipated. Liz asked the right questions and was attentive to my answers regarding the sort of vehicle I was looking for. She was patient, clear and thorough in explaining various options. What I most appreciated was her eventual suggestion of a vehicle that fell outside the parameters of what I thought I wanted... but proved to be exactly the right car for me. Josh and Christine were also considerate, professional and a pleasure to work with. Every aspect of the process went smoothly. I will return to Heritage Toyota for future vehicle purchases. More

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7th Tundra since 2008! Eleni sold them all to me. Heritage Toyota is my local dealership and Eleni has always been my salesperson! I'm a loyal customer and send friends to Eleni as well. She can be Heritage Toyota is my local dealership and Eleni has always been my salesperson! I'm a loyal customer and send friends to Eleni as well. She can be tough to understand at times, especially when it comes to negotiations, but I always leave feeling good about the deal. It is more than a price for me. I want to know that if I need help that she would be there for me. I feel that way about her and the entire dealership. I was very surprised to have my payment go down from what we agreed to because of a premium interest rate and possibly some Toyota loyalty program. Josh Cousino did my paperwork and it was quick and painless. I lease my trucks and generally trade every 2 years or so and the Tundra is a special type of vehicle because of it's high resale value. I guess I am lucky to be able usually trade without having to pay a lot out of pocket. I guess I should also thank Ryan Denecker, the guy behind the desk who writes the big checks for my trade ins. I think he knows that I don't work my trucks too hard and they will likely get top dollar for them once they are cleaned and tuned up! Overall, I am very pleased to be a customer of Heritage Toyota. I know that I will be taken care of when I come in for service too! Tom Kulhowvick has been there for years and is happy to help me there too! Thank you!! I love my new truck. More

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Wonderful experience at Heritage Bought a Camry from Heritage. Eleni was very helpful and honest. Different options shown both new and used. No fuss and Eleni & Josh stayed a bit l Bought a Camry from Heritage. Eleni was very helpful and honest. Different options shown both new and used. No fuss and Eleni & Josh stayed a bit later to handle my purchase (I came after work). Enjoying the car now. Thanks a lot guys. More

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Great! Derek was very helpful and was able to juggle us as walk-ins with a pre-scheduled appointment. He was able to pick out cars that matched the needs I t Derek was very helpful and was able to juggle us as walk-ins with a pre-scheduled appointment. He was able to pick out cars that matched the needs I told him quickly and really seemed to know what he was talking about! I didn't feel pushed, and I felt as if everyone involved was working to get me a fair deal. More

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Helpful and nice to deal with Derik was nice to work with, very friendly and and great communication. Quick response through emails and stayed patient with me till the end. Hope to Derik was nice to work with, very friendly and and great communication. Quick response through emails and stayed patient with me till the end. Hope to work with him again someday. More

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Best car dealer! Every time I need something, like parts, or service everyone is friendly and professional! Even the sales people make it easy buying a new vehicle! He Every time I need something, like parts, or service everyone is friendly and professional! Even the sales people make it easy buying a new vehicle! Heritage Toyota is the best in my book! More

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Very nice place always helpful!!!! Derek Blood was a great person to work with and worked very hard to keep me informed and to understand the whole process of leasing a truck and was no Derek Blood was a great person to work with and worked very hard to keep me informed and to understand the whole process of leasing a truck and was not pushy which I liked and kept working to make me happy. Also want to thank Josh Cousino in Finance for keeping all the paperwork straight and informing me what all the papers were and what they meant thank you Heritage Toyota. More

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Great service provider. At the outset, the dealership was very much attentive to my goals and objectives. Fortunately, things got even better when I was quickly directed to s At the outset, the dealership was very much attentive to my goals and objectives. Fortunately, things got even better when I was quickly directed to speak with Mike Thomson for assistance. Mike was a great guy. He listened to me and he helped me identify and acquire my vehicle of choice on very fair terms in an efficient manner. Mike was patient, knowledgeable, very personable and I highly recommend him to all. More

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Christine is the xxxx Christine was reached by me thru a friends requests. I have been a Jeep Wrangler owner for almost 20 years... She was courteous and prompt, and we eve Christine was reached by me thru a friends requests. I have been a Jeep Wrangler owner for almost 20 years... She was courteous and prompt, and we even talked on her day off. no hesitation and no issue with taking my call. She helped the best way she could, and even gave some options that COULD HAVE POSSIBLY not led to business for her company. that means a lot both for the integrity she feels Heritage has, and the confidence in her ability to help me get a great car and great situation. I have talked with her about other things/business and possibly trying to get others to go her way. I cannot say enough good things about her; straight shooter, tells you your options, good and bad, and doesn't blow smoke; a character trait not commonly found anymore... Great lady, harder worker, and knows what she is doing.... More

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