Josh Cousino | Page 11

Came through with right match We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with th We worked with Patrick Weeks who helped us test drive a few cars before settling on the Highlander hybrid. Then Patrick was able to connect us with the specific trim and color we were looking for by securing it from a sister dealership... all for a fair price. We were very happy with the customer service from everyone at Heritage involved in our transaction. And we love our new Highlander! More

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Great overall experience! Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to get some further information. Liz was well versed with regard to the vehicles and more than willing to help. The following day we returned and finalized the purchase of our new Sienna. More

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Derek Blood Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 Derek was as good as it gets in terms of finding the right truck and making the transaction happen. In the last year or so, our family has purchased 2 cars and a truck through Derek. His attention to detail, his honesty and enthusiasm for what he's doing is a great combination. When you work with Derek it's all about the customer. I was generally impressed with the Heritage dealership, in particular the finance guy, Josh. The service department did a great job in cleaning up my truck, and I'm looking forward to getting regular service there. More

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Fair deal As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. More

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Taking a Tacoma off road to home Heritage was recommended by friends in Vermont where we live. Liz was our sales person and made the process painless and smooth. Josh was easy and hel Heritage was recommended by friends in Vermont where we live. Liz was our sales person and made the process painless and smooth. Josh was easy and helpful on the finance side. More

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Painless and professional I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I generally hate buying a car. Haggling with sales people, all of the paperwork and the general inconvenience of it all. Not so with Heritage. First, I had done some research and had zeroed in on a couple of different models, which helped. But I was still blown away at how friendly and low-key the sales effort was. The sales person I dealt with was professional and warm. And although the paperwork can’t really be minimized, the business agent was also personable and made the process move along very smoothly. Of course, it helped that Heritage has an incredible inventory with a lot of choices. All in all, I think I have found my dealership for life. More

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Great experience My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT My husband and I were looking for a used Highlander and worked with Marc. Marc was extremely professional and easy to talk to; he also gave us a GREAT deal. We're so happy with our purchase. While we were waiting, Marc even provided me with a private space to feed my baby. We also worked with Josh Cousino who was awesome as well. The staff were warm and friendly - I just left there feeling very positive about my experience and would definitely do business with Heritage again. More

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Great experience! We have now purchased three Tacoma trucks and three Rav4 cars from this dealership. We have had a positive experience each time. Everyone is friendl We have now purchased three Tacoma trucks and three Rav4 cars from this dealership. We have had a positive experience each time. Everyone is friendly and helpful. We have enjoyed driving each of the vehicles. We have gotten great service from the sales staff and the repair department. Our newest purchase was a Rav 4 Hybrid which we are very excited about. It is taking some time to learn about this car - there are many new features. We feel good about the learning experience because the car can do so much and it is better for the environment. More

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Most positive car-purchase experience I've ever had! This was definitely the best dealership car-purchase I’ve experienced. Liz is not only personable, courteous, and knowledgeable, but she inspired a hi This was definitely the best dealership car-purchase I’ve experienced. Liz is not only personable, courteous, and knowledgeable, but she inspired a high level of trust that rendered the entire process far less stressful than I anticipated. Liz asked the right questions and was attentive to my answers regarding the sort of vehicle I was looking for. She was patient, clear and thorough in explaining various options. What I most appreciated was her eventual suggestion of a vehicle that fell outside the parameters of what I thought I wanted... but proved to be exactly the right car for me. Josh and Christine were also considerate, professional and a pleasure to work with. Every aspect of the process went smoothly. I will return to Heritage Toyota for future vehicle purchases. More

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7th Tundra since 2008! Eleni sold them all to me. Heritage Toyota is my local dealership and Eleni has always been my salesperson! I'm a loyal customer and send friends to Eleni as well. She can be Heritage Toyota is my local dealership and Eleni has always been my salesperson! I'm a loyal customer and send friends to Eleni as well. She can be tough to understand at times, especially when it comes to negotiations, but I always leave feeling good about the deal. It is more than a price for me. I want to know that if I need help that she would be there for me. I feel that way about her and the entire dealership. I was very surprised to have my payment go down from what we agreed to because of a premium interest rate and possibly some Toyota loyalty program. Josh Cousino did my paperwork and it was quick and painless. I lease my trucks and generally trade every 2 years or so and the Tundra is a special type of vehicle because of it's high resale value. I guess I am lucky to be able usually trade without having to pay a lot out of pocket. I guess I should also thank Ryan Denecker, the guy behind the desk who writes the big checks for my trade ins. I think he knows that I don't work my trucks too hard and they will likely get top dollar for them once they are cleaned and tuned up! Overall, I am very pleased to be a customer of Heritage Toyota. I know that I will be taken care of when I come in for service too! Tom Kulhowvick has been there for years and is happy to help me there too! Thank you!! I love my new truck. More

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