Josh Elkins

If I could give them no stars I would. Sales department was dismissive, rude, judgmental when buying my car. Then two months after I bought it, my 2025 car had a complete malfunction of th Sales department was dismissive, rude, judgmental when buying my car. Then two months after I bought it, my 2025 car had a complete malfunction of the body control module. My car has now been in for service FIVE TIMES! The service department is completely dismissive and lacks any sort of quality customer service. Loaner cars are DIRTY with chewed off finger nails. I was made to bring loaner cars back because of mileage constraints (odometer can’t go over 2000 miles) because my car was there in service for 2 months!! And then the next car I got WAS OVER the mileage limit I was told was a requirement for their loaner cars. I got my car back after 2 months and the dealer didn’t even bother to give it a wash or anything. I spoke with Josh Elkins service manager and he told me to call him if I had any more issues with vehicle. I ran into an issue the next day! I called Josh and he was indifferent, he told me to call roadside assistance and that bringing me a loaner is not something they will do and his workers could come and pick me up so I didn’t have to ride with tow truck “but that’s not something they are going to want to do” were his exact words. I have never had worse customer service from a dealership EVER! My car is now in service for the FIFTH time and I was now told there are no loaner vehicles for me since they are all out to customers waiting on “extended parts” meaning that their whole fleet of loaners are with customers probably ALSO waiting MANY months for their cars to be repaired. I cannot warn you enough to STAY AWAY from this dealership. Take it from me if you care about how you are treated at a dealer or plan to take your car back for service at the dealer, go elsewhere. More

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First time Chevy owner and first time at Elkins. I was very impressed with the service. Santia Antrilli really went above and beyond! 5-Stars all around! I was very impressed with the service. Santia Antrilli really went above and beyond! 5-Stars all around! More

by knejat Verified Customer Verified Customer

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Polite staff, kept me informed on vehicle status, maintenance completed in less time than expected maintenance completed in less time than expected More

by VB12NARF Verified Customer Verified Customer

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My wife had been considering the Equinox EV since 2024, but at the time, I convinced her to go with the Tesla Model Y because it was a proven vehicle and the top-seller in its category. Additionally, the E but at the time, I convinced her to go with the Tesla Model Y because it was a proven vehicle and the top-seller in its category. Additionally, the Equinox EV wasn’t available, with a wait time of at least 2 to 3 months for dealerships in South Jersey, and we simply couldn’t wait that long. However, we never lost interest in the Equinox EV. When Richard Kobrin from Elkins Chevrolet reached out via text about a month ago to check if I was still interested, things began to move forward. I received quotes from Elkins Chevrolet, Chevrolet of Turnersville, Hessert Chevy in Philadelphia, and Cherry Hill, with Elkins offering by far the best deal. Their location was also a plus, as it was close to our home and convenient for a stop while returning from work. On a Sunday, we even stopped by to check out their inventory and narrowed our color options down to Radiant Red and Galaxy Gray Metallic. I started messaging them right away, and by Monday, the conversation turned serious. The team at Elkins was fantastic, providing consistent, high-quality responses to all my inquiries, no matter who I was speaking with. In addition to Richard, I worked with Jonathan, Bill Wiler, Bob, and Adam, and they worked seamlessly as a team to make everything easy for me. Bill’s extensive EV experience was particularly helpful. The discounts at this dealership were substantial, and with the FTC and ChargeUp NJ rebates, the purchase made perfect sense. We’re also planning to install solar panels this summer, which will further offset the cost of ownership. Overall, it was an excellent experience at this dealership, and they truly went above and beyond to make things happen for us. They gave me a free ride from my home to dealership to pick the new EV. We are very satisfied! More

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Very good everything and yes I would consider buying my next car from Elkins. I waited for my car and that could be a little faster. next car from Elkins. I waited for my car and that could be a little faster. More

by howard3681 Verified Customer Verified Customer

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Santia is always pleasant and kind. she got my car in and fixed on a busy week. she and the tech worked on it till they got the problem solved and now i can drive my car without worryin she got my car in and fixed on a busy week. she and the tech worked on it till they got the problem solved and now i can drive my car without worrying it will over heat. please thank her again More

by tmarville Verified Customer Verified Customer

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Everyone was very helpful & friendly! ! They kept me informed & explained everything to me. Very happy with their service. ! They kept me informed & explained everything to me. Very happy with their service. More

by fpeters16 Verified Customer Verified Customer

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Everything was good it just took a while. We did not expect to have to bring the car two additional times. We did not expect to have to bring the car two additional times. More

by keithkelly1306 Verified Customer Verified Customer

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Good customer service and good mechanical service. My customer service representative was pleasant and knowledgeable, assisted in securing the best pricing for the service I required. My customer service representative was pleasant and knowledgeable, assisted in securing the best pricing for the service I required. More

by ozman3400 Verified Customer Verified Customer

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Had a fantastic I had an excellent experience purchasing my new Tahoe at Elkins Chevy. The staff was incredibly friendly and knowledgeable. Lori went above and beyond to help me me find the perfect model fo my new Tahoe at Elkins Chevy. The staff was incredibly friendly and knowledgeable. Lori went above and beyond to help me me find the perfect model for my needs. They made the entire buying process smooth and stress-free, answering all my questions and offering helpful advice. The dealership had a great selection of trucks, and I felt confident in my decision. Overall, it was a fantastic experience, and I highly recommend Elkins Chevy to anyone in the market for a new vehicle.experience More

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