Josh Fuller | Page 12

Above & Beyond X 1,000! Yes, I have been coming to Toyota of Tampa Bay for years and honestly there is so many reasons why I keep coming back. Let me just tell you about Yes, I have been coming to Toyota of Tampa Bay for years and honestly there is so many reasons why I keep coming back. Let me just tell you about my most recent visit. The service staff is excellent, exceptionally trained and they understand the art of customer service. My Camry needed service and the part was expensive… They made my problem theirs. Helped me take care of it to my benefit not their own. Which for such outstanding service that in todays world loyalty is just a bunch of zeros and ones on a digital score card. Not at Toyota of Tampa Bay. Thank you a thousand times thank you all. Your commitment to excellence is infectious as is seen throughout all your staff. The product itself is is good but when your mix in experienced and empathy you get world class service. My customer experience is not just Unique to just me but at the same time it’s excellent customer experience that you have when you come here and keep coming back, every time. More

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Fast service , techs were very polite. Tech offered refreshments and kept giving me an update of the car service repairs. Service was also fast and great. refreshments and kept giving me an update of the car service repairs. Service was also fast and great. More

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Josh Fuller honest, knowledgeable p, caring . He is the reason we do our business there reason we do our business there More

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17 years and counting and absolutely always continue to receive excellent/ professional/reliable/honest service when maintaining our vehicles. Steve and Josh manage a terrific Service Dept and Elga and Ma receive excellent/ professional/reliable/honest service when maintaining our vehicles. Steve and Josh manage a terrific Service Dept and Elga and Mandi are my go to‘s for excellent service advising and assistance. I know it may sound crazy but this location really does do it right! More

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Spent more than $1,000 on Sunday, only to take home with a smoking engine and all oil leaked out. Did not receive car back from until Thursday. When trying to reach service department by phone, at least 6 a smoking engine and all oil leaked out. Did not receive car back from until Thursday. When trying to reach service department by phone, at least 6 times it just kept ringing for many minutes until it just disconnected me. Very time consuming and frustrating experience. More

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Best quick and fast service especially through these hard times they were very friendly and kind and a very welcoming environment I will always be a loyal customer times they were very friendly and kind and a very welcoming environment I will always be a loyal customer More

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This was my 3rd visit to the service department. The This was my 3rd visit to the service department. the service Rep Josh was rude, non helpful, disrespectful and pushy. l. did the paperwork without any This was my 3rd visit to the service department. the service Rep Josh was rude, non helpful, disrespectful and pushy. l. did the paperwork without any explanation or recommendations. will never work with him again. More

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Great service appointment. Josh was super helpful in checking me in and out. Appointment started on time, and was done in about an hour. I hadn't been in for a while, and really liked the (to me) new di checking me in and out. Appointment started on time, and was done in about an hour. I hadn't been in for a while, and really liked the (to me) new display that keeps customers informed about the status of their vehicle. I was also very happy that I was able to schedule an appointment for today relatively Yesterday. 5/5 Stars!! More

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Went to Toyota of Tampa Bay for a routine oil change and my advisor was Joshua Fuller. Josh was friendly and informative. Thank you for the complimentary car wash. my advisor was Joshua Fuller. Josh was friendly and informative. Thank you for the complimentary car wash. More

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Impressive Customer Support I dropped my truck about 6 AM for 35k miles maintenance and I was greeted by Josh Fuller. His friendliness and professionalism are really remarkable. I dropped my truck about 6 AM for 35k miles maintenance and I was greeted by Josh Fuller. His friendliness and professionalism are really remarkable. Since I couldn’t wait at the dealership, he called Uber to take me to my workplace. After the truck inspection, he called me and told what needed to be done and the cost of the repairs. When the job was completed he called me again and to notify me that the truck was ready to be picked up. He made transportation arrangements so I could get back to the dealership. The whole experience was seamless and he made me feel comfortable. Great Job Josh!!!!! More

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