Josh Fuller | Page 15

Service Review I'm so glad Josh was technician today. I came at 8 unexpectedly and was out by 945! I had a number of things that needed to be done and Josh relieved I'm so glad Josh was technician today. I came at 8 unexpectedly and was out by 945! I had a number of things that needed to be done and Josh relieved the stress and got the job done. Thanks Josh, you're the bomb! Enjoy that Chipotle. More

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Great Customer Service I took my truck for oil change and tire rotation. Josh Fuller, a very courteous and outstanding service manager, helped me and explained the required I took my truck for oil change and tire rotation. Josh Fuller, a very courteous and outstanding service manager, helped me and explained the required service that needed to be done. He took my information, and arranged transportation (uber) to take me home. Josh contacted me as soon as the truck was serviced, and sent another uber to bring me back to the dealership. His impressive customer service and thorough knowledge of his duties made the visit to the dealership seamless. I also met Maria at the cashier’s desk. She meticulously explained what was covered by the warranty, and the extra costs. She is a pleasant and friendly young lady and provides an exceptional customer service. Thank you. More

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Excellent service Easy to schedule and friendly staff. They were able to apply all my coupons which really kept the price down. I would highly recommend them! Easy to schedule and friendly staff. They were able to apply all my coupons which really kept the price down. I would highly recommend them! More

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Faster and efficient! I took my 09 Corolla to do a recall , when I got there they told me my car has 3 recalls it would take more then 4 hours , and I explain them I need m I took my 09 Corolla to do a recall , when I got there they told me my car has 3 recalls it would take more then 4 hours , and I explain them I need my car ASAP to pick up my daughter from school and the car was ready in 3 hours , there’s one recall undone Bc they don’t have the piece so they ordered the piece and they would call me again to take my car ! Another thing they paid my Uber from the dealer to my house , and another from my house to the dealer !!! 👌🏼 More

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A ling day at Toyota Started with appt., at 7:30 at Toyota. Maintenance and a few concerns. Josh Fuller went over all problems with prices and time needed. Offered me an u Started with appt., at 7:30 at Toyota. Maintenance and a few concerns. Josh Fuller went over all problems with prices and time needed. Offered me an uber ride as it was estimated job would take until 3:00. I have a disabled adult daughter and need the car for her transportation so I chose to wait. Both Josh and Kia the cashier were patient, and kind when my impatience and boredom kicked in. They were themselves calm and cheerful during their long day as well. Prices are very high, labor and parts. Spent over $2,000, should have offered me lunch. More

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Glad to see these guys back :-) We had always brought our Camry to your service center and been extremely happy. Then things starting to go downhill. First Jacin left :-( , but we st We had always brought our Camry to your service center and been extremely happy. Then things starting to go downhill. First Jacin left :-( , but we started working with Josh and were very happy. Then Josh left too and on a previous visit we were so displeased, we said we wouldn't bother coming back! Our car needed service before we headed north, so we decided to give your service department one more try and we are so glad we did ! Both Josh and Jacin were back ! We love these guys ! They are always friendly and very attentive. The whole service department seemed to be running much more smoothly, like the old days :-) Glad to have our guys back :-) More

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Poor managed, overworked service department I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has c I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has changed in the past year. Although it appears they have made changes to the service dept.. The service is anything but. June 27th 2016 I purchased 03 Echo. I came in with a coupon they mailed to me for a free tire rotation. I also wanted balancing that I new I was going to have to pay for. This service advisor tries to sell me everything under the sun. I tell him twice that the car has only has 15,000 MI. They charge me $62.00 for balancing.I later call the service advisor, he gives me a 50.00 card to use their. Today I visit for a oil change. They can't do it until next week. Today is Thurs, not a holiday weekend. I also tried scheduling online, I wait 5 days, no return call. I'm at Whesley Chaple Toyota now. I know we're I will be doing business for now on. More

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