Josh Gaines
Josh Gaines at Lima Auto Mall

Josh Gaines | Page 2

Used Car Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
5.0
406 Reviews

Married to Wendy with 2 children and 3 grandchildren. From Bluffton, OH lives in Lima, OH. I enjoy playing golf and spending time with my family.

Dealership Experience

8 yrs, 11 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

5.0

406 Reviews

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406 Reviews of Josh Gaines

September 06, 2025

Dealership Rating
Employee Rating

Storm Rister was our salesman, he did a great job. Josh Gaines helped get the deal done. We worked with Keith Shockency I believe was his name in service. He was very helpful. And finally Charles McCl More

by paigem2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2025

Lima Auto Mall responded

Thank you for your review! We’re happy to hear that Storm, Josh, Keith, and Charles provided you with excellent service at Lima Auto Mall. Our team aims to create a pressure-free environment, and it’s great to know you experienced just that. We appreciate your feedback and look forward to assisting you again. Sincerely, The Lima Auto Mall Team

September 03, 2025

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Employee Rating

Fantastic service every time. Everyone is always ready to help from the service department to sales. More

by fuduricj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Lima Auto Mall responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive excellent service from our team at Lima Auto Mall. We appreciate your recognition of both our service and sales departments. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

August 29, 2025

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Employee Rating

Excellent customer service. Every person there was extremely nice and very easy to work with. Not to mention the car is awesome More

by Swaney.ethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson, Storm Rister

Aug 29, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback, Ethan! We're glad to hear you had an excellent experience at Lima Auto Mall and found our team to be friendly and easy to work with. We're glad you love your new car as well! We look forward to assisting you again in the future. Sincerely, The Lima Auto Mall Team

August 27, 2025

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Employee Rating

Eric awesome. He treated me like an old friend buying a car. My experience was great. I appreciated his knowledge and helpfulness. You can very proud of the way E More

by MaryJojimmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eriq Gibson

Aug 28, 2025

Lima Auto Mall responded

Thank you for your wonderful review, Mary! We’re thrilled to hear that you had a great experience with Eric at Lima Auto Mall. His knowledge and helpfulness truly make a difference, and we’re proud to have him on our team. We look forward to welcoming you back for your next visit! Sincerely, The Lima Auto Mall Team

August 17, 2025

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Employee Rating

LAM has been AMAZING during what has been the absolute most stressful time for us! They got my son into a very nice vehicle and worked with us through every single issue that came up! (My son was 3 states More

by kalais.stevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Dardio

Aug 28, 2025

Lima Auto Mall responded

Thank you so much for your wonderful review, Kalais! We're thrilled to hear that Lam at Lima Auto Mall was able to assist you and your son during such a challenging time. It's our priority to ensure our customers feel supported throughout their experience. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, The Lima Auto Mall Team

July 15, 2025

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Employee Rating

The staff at Lima Auto Mall were very helpful and inventive. Storm answered all the questions me and my son had. If he did not have the answer he was no ashame to go ask someone. Thank you Storm More

by bjfay77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Storm Rister

Aug 29, 2025

Lima Auto Mall responded

Thank you for your wonderful review! We’re glad to hear that Storm provided you and your son with helpful and inventive service at Lima Auto Mall. Our team is always here to assist, and it's great to know that Storm took the time to ensure all your questions were answered. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

June 30, 2025

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Employee Rating

Brett is always very helpful and takes care of us, we love going up there. More

by pyounggayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung , Brett Dardio, Ryan Swaney

Aug 29, 2025

Lima Auto Mall responded

Thank you for your kind words! We're glad to hear that Brett has been so helpful and that you enjoy visiting Lima Auto Mall. We appreciate your support and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

June 21, 2025

Dealership Rating
Employee Rating

Josh, Eriq and Charles were great to work with. The buying and trading experience was perfect! I live 2 hours from dealership and look forward to coming back. Consider me a life customer. More

by jasonbirkmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung, Eriq Gibson

Aug 29, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback, Jason! We're delighted to hear that your experience with Josh, Eriq, and Charles at Lima Auto Mall was perfect. We truly appreciate your support and are excited to welcome you back, whether it's for your next purchase or trade-in. Thanks for being a lifelong customer! Safe travels, and we look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

June 09, 2025

Dealership Rating
Employee Rating

Josh is always easy to work with and makes the whole process quick and easy. More

by sandy40
Recommend Dealer
Yes
Aug 29, 2025

Lima Auto Mall responded

Thank you for your kind words, Sandy! We're glad to hear that you found working with Josh at Lima Auto Mall to be easy and efficient. We strive to make the car buying process as smooth as possible for our customers. We hope to see you again soon! Sincerely, The Lima Auto Mall Team

May 28, 2025

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Employee Rating

The truck I purchased was exactly what I was looking for. Totally clean and in excellent condition as was advertised. Dylan Cook and the Lima Auto staff are friendly and easy to work with. More

by dsgarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung , Dylan Cook

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