Josh Gonzalez | Page 14

I had an excellent experience getting my oil change done here. The service was quick, professional, and very thorough. Joshua went above and beyond to make sure everything was done right and took the time t here. The service was quick, professional, and very thorough. Joshua went above and beyond to make sure everything was done right and took the time to explain what was needed. It’s rare to find someone so attentive and friendly, and his customer service really stood out. I’ll definitely be coming back and highly recommend asking for Joshua if you want top-notch service! ATTE: JC More

by JC Verified Customer Verified Customer

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Joshua was great to work with. Very friendly and professional and get us done quickly. Very friendly and professional and get us done quickly. More

by ARTCARDENAS85 Verified Customer Verified Customer

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Thanks for the great service and helpfulness. l Sheila, Alejandra and Steve. You are the best. l Sheila, Alejandra and Steve. You are the best. More

by KDKALINOWSKI Verified Customer Verified Customer

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Sheila was amazing, not only did she help me but she also communicated with me how the vehicle was coming along. Everyone at Hyundai so far has helped and been amazing. communicated with me how the vehicle was coming along. Everyone at Hyundai so far has helped and been amazing. More

by ayalad67 Verified Customer Verified Customer

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The best experience I've had in many years. Carmine and Josh were knowledgeable and very helpful answering my 400 questions ( slight exaggeration) with patience and a smile. I would recommend Carmine and Josh were knowledgeable and very helpful answering my 400 questions ( slight exaggeration) with patience and a smile. I would recommend them 1000% More

by ELLEN10 Verified Customer Verified Customer

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Very unhappy. Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered b Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered by that? I was told it was a manufacturer defect and not covered by the hazard insurance, the dealer new car warranty and also not covered by the manufacturer. So it would cost $378.83 for a new tire. WHAT!!!!!on a 2023 car with 15,700 miles, are you kidding me. Won't be back here or will not buy another Hyundai (we have 3 that we bought from this dealership within the last 3 years). Was told that this happens frequently. Nice that Hyundai knows they put crap tires on new cars and won't cover it. They have lost a loyal customer. More

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Joshua was very very professional as he calm me down for I was really pissed about service not responding to my drive seat ripped. As of this month it would have been a year I heard nothing. But he has chan I was really pissed about service not responding to my drive seat ripped. As of this month it would have been a year I heard nothing. But he has change my mind and we will see what comes forth. More

by LIL-JOHN Verified Customer Verified Customer

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Joshua Gonzalez and his manager Alex are very kind and professional in their job. They made us feel special. They turned my lemon into lemonade. Very grateful for them. professional in their job. They made us feel special. They turned my lemon into lemonade. Very grateful for them. More

by PADRONMARIA Verified Customer Verified Customer

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Thank you for your help today. You resolved my car issue under the extended warranty. You were friendly and helpful. Excellent customer service.. You resolved my car issue under the extended warranty. You were friendly and helpful. Excellent customer service.. More

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Problem fixed in reasonable amount of time. Josh was went over service done and was polite. Josh was went over service done and was polite. More

by LORRIE9ZOO Verified Customer Verified Customer

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