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Josh Gonzalez
210 Reviews
210 Reviews
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210 Reviews of Josh Gonzalez
June 22, 2025
Your prices are outrageous and your workers don't even know how to start a car! I guess I was spoiled from Hyundai of fort myers! This will be my last visit to Hyundai of Naples! Shame on you! know how to start a car! I guess I was spoiled from Hyundai of fort myers! This will be my last visit to Hyundai of Naples! Shame on you! More
by eyetech3
Verified CustomerOther Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Alexandra Celis
June 21, 2025
The service department was not very friendly. My Hyundai was towed to the dealership and declared completely lost by the insurance company. When I arrived to to the service department they were n My Hyundai was towed to the dealership and declared completely lost by the insurance company. When I arrived to to the service department they were not helpful and just assumed I knew what to do since my car was towed there. They didn't offered any assistance in getting my personal belongings. Jut basically gave me the keys and told me to go find my car in the lot. This could have been a great sale opportunity for them since they knew I need a new car, but now, unfortunately they wont ever have my service. More
by Boylelina
June 17, 2025
Excellent customer service AND the use of Uber made my life a lot easier, very convenient. life a lot easier, very convenient. More
by JULIEBAROCAS1
Other Employees Tagged: Jamie Ruis, Linda Midlam
June 16, 2025
They had my car for over 3 weeks for a recall from Hyundai. I asked many times about loaner, I never got it. My assoiciate never called me. Spoke to the manager, he didn't do what he promised. Only a Hyundai. I asked many times about loaner, I never got it. My assoiciate never called me. Spoke to the manager, he didn't do what he promised. Only assoiciate I recommend if you want great friendly customer service would be Linda. She is the only one that is worth it in there. More
by MONICA4373
Other Employees Tagged: Linda Midlam
June 03, 2025
We have been customers at this dealership for about 10 years now. We have always had a great experience. years now. We have always had a great experience. More
by DONNAMH67
Other Employees Tagged: Carlos Caraballo, Louis Schipani, Linda Midlam, Drew Jiras
May 16, 2025
They are remodeling there building, the trailers they have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat w have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat was gone, people were standing against the wall. I went into the sales trailer to sit and wait while my car was being serviced. My Service advisor was Good, the appointment center was NOT, they told me if I arrived early, I might be able to get a loaner for a RECALL AND Oil change. Mind you, I had to wait 7 weeks for this appointment to do both. I was told multiple times we have over 11,000 customers, I don't care, all I would like is a loaner when I drop my car off and be able to set an appointment with in a few weeks, I think this is reasonable. I have a 50 minute drive to your dealership and prefer not to wait 2+ hours while work is being performed on my car. GET MORE LOANERS. More
by steve@themalikteam.com
