Josh Gonzalez
Josh Gonzalez at Tamiami Hyundai

Josh Gonzalez | Page 3

Service Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.6
209 Reviews
4.6

209 Reviews

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209 Reviews of Josh Gonzalez

March 26, 2026

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Good service. My experience was great. Jorge was really helpful. I can’t feel better. More

by GABRIELMM97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Mar 26, 2026

Tamiami Hyundai responded

Thanks for the great review! We're happy to hear Jorge provided helpful service and that you had a good experience at Tamiami Hyundai.

March 25, 2026

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Great staff! Always friendly and keep things simple. We will continue to shop and service our vehicles from here. More

by ARTCARDENAS85
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arlington Fritz, Remi Mendozzi

Mar 25, 2026

Tamiami Hyundai responded

We love to see this awesome review! Thank you for choosing Tamiami Hyundai and for sharing your support for our team. See you next time!

March 22, 2026

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I leased a 2026 Tuscon from Tamami Hyundai. .The infotainment system went black after a bit over 1000 miles. It took 31 days to fix it. I had a loaner car, an Elantra, not on the level of a Tus More

by LGSIMON2947
Workmanship
Service Time
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Recommend Dealer
No
Mar 23, 2026

Tamiami Hyundai responded

Thank you for your feedback. I sincerely apologize for the length of time it took to resolve the issue with your vehicle. I would like to clarify that courtesy vehicles are often misunderstood- while there is no direct cost to the guest for warranty repairs, they are not "free" as they are paid for through manufacturer programs and subject to specific guidelines. Regarding financial compensation, decisions of that nature are made solely by the manufacturer and are not determined at the dealership level. Your concern related to your lease payment is directly between yourself and Hyundai. Our responsibility lies in vehicle repairs, and not dissatisfaction with vehicle payment responsibility. The concern on your Tucson was complex, and required ongoing communication with Hyundai's technical support, along with multiple repair steps to ensure the issue was properly diagnosed and corrected. While we understand the inconvenience caused by the repair time, we did everything we could to ease the burden on you by providing you with alternate transportation at no cost to you while your vehicle was undergoing repairs. Our priority is to ensure the vehicle is repaired correctly and safely. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 21, 2026

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Joshua was excellent. Got me my call back at the time that it was promised no complaints at all five star rating More

by jazzarello65
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Recommend Dealer
Yes
Mar 23, 2026

Tamiami Hyundai responded

Thanks for sharing your five stars for Joshua and our team! We hope to welcome you back to Tamiami Hyundai down the road.

March 19, 2026

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The service personnel were very prompt, explained what I should expect, and and had a professional manner. More

by davegilreath
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Recommend Dealer
Yes

Other Employees Tagged: Richeka "Ricky" Providence

Mar 19, 2026

Tamiami Hyundai responded

We’re happy to hear the team was prompt, thorough, and professional. Thank you for choosing Tamiami Hyundai and for sharing your feedback, Dave!

March 18, 2026

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Josh was very helpful and his support was outstanding. I did not appreciate the upsell attempt to replace my carpet due to water. Clearly a profit grab. Why would I ever spend over $4k on a carpet wor More

by RSANDERS10
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Recommend Dealer
Yes
Mar 19, 2026

Tamiami Hyundai responded

Thank you for sharing your feedback. We're happy to hear you had such a positive experience with Josh from our team. We certainly never intend to upsell our guests; we just want everyone to be aware of all their options. We will pass this along to our team. Please let us know if you would like to discuss this matter further. Thank you, Tamiami Hyundai.

March 16, 2026

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I would like to take a moment to formally recognize the outstanding service provided by Josh. He has been an exceptional Advisor, consistently demonstrating professionalism, attentiveness, and a genuine co More

by 4bonilla
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Recommend Dealer
Yes
Mar 17, 2026

Tamiami Hyundai responded

Thank you for recognizing Josh's exceptional service at Tamiami Hyundai! We are proud to have him on our team! We truly appreciate your kind words and we're here whenever you need assistance in the future.

March 15, 2026

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Excellent service with great communication! Performed in a timely manner. Will use them again if needed. More

by DHAVNER
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Recommend Dealer
Yes
Mar 16, 2026

Tamiami Hyundai responded

We’re glad our team took such good care of you! Thank you for choosing Tamiami Hyundai and sharing your experience. Take care!

March 10, 2026

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Josh was friendly and helpful, very nice service experience. Friendly environment, excellent coffee, overall favorable More

by ericlmd
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Recommend Dealer
Yes
Mar 10, 2026

Tamiami Hyundai responded

Amanda, congrats on your new 2026 Toyota Camry SE! We are so happy that Jake and Regi took such great care of you. Thank you for choosing Toyota of Hattiesburg!

March 10, 2026

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Difficult to get an appointment. Crazy expensive for simple stuff. Neglected to reset time for next appointment, so I’ll have that bugging me, thereby necessitating another drive to More

by louisa1
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Mack

Mar 11, 2026

Tamiami Hyundai responded

Louisa, I'm really sorry to hear about the troubles you've had with setting appointments and the cost concerns. I'd like to point out that we don't have a designated "quiet" room; it's simply a more private waiting area. We are also showing same-day appointment availability, so I would like to discuss this further to see where there may be confusion, as well as assist in setting the next appointment. Please give me a call. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

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