Josh Grant | Page 12

Hawk Ford did a great job in servicing my car. The work was done in a timely manner and I was kept well-informed throughout the process. Connor Brown did a great job as my service advisor. The work was done in a timely manner and I was kept well-informed throughout the process. Connor Brown did a great job as my service advisor. More

by JSHAW6 Verified Customer Verified Customer

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Fast and professional service. I like that they use Ford Motorcraft oil and filters on my cars. I like that they use Ford Motorcraft oil and filters on my cars. More

by PMORRIS692 Verified Customer Verified Customer

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Happy with Service,pich up time and drop off. Would like what services by Joe Cotton Ford? Would like what services by Joe Cotton Ford? More

by clesenmike Verified Customer Verified Customer

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The scheduling needs to be addressed. I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was m I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was more than patient. Just to be clear, I don’t believe that it was the man at the desk fault. However, waiting an additional hour and fifteen minutes before being serviced is unacceptable. More

by DENNISKKENNEDY Verified Customer Verified Customer

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We really like the Hawk Ford service team - each time we go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. More

by DHORNIK Verified Customer Verified Customer

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Josh Grant had outstanding customer service. He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he doe He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he does. He listened to the customers and made sure that he provided an update on the service that was getting done. He also made sure that all your questions or concerns were answered. He is a huge asset to this team and company! More

by TIFFANY Verified Customer Verified Customer

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wish you had better chairs in waiting area, also car washed when work has been completed washed when work has been completed More

by kengriesemer48 Verified Customer Verified Customer

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Outstanding service and always kept updated on whaT was going on and didn't try to up sell. I would go back there all the time. going on and didn't try to up sell. I would go back there all the time. More

by lshields1242 Verified Customer Verified Customer

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Everything is good with the Quicklane service. I would like a car wash to be done as a courtesy during these service visits. Thank you. I would like a car wash to be done as a courtesy during these service visits. Thank you. More

by Chris Verified Customer Verified Customer

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Excellent service manager responsiveness. The service (s) done will take some time to determine if they are long-lasting. So far, so good. The service (s) done will take some time to determine if they are long-lasting. So far, so good. More

by GJFRANTZ Verified Customer Verified Customer

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