Josh Grant
Josh Grant at Hawk Ford of St. Charles
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Josh Grant | Page 2

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Josh Grant

December 26, 2023

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Employee Rating

Recently I had my Explorer at Hawk Ford for some major services issues. The experience was outstanding. Josh was my service advisor and he couldn't have been nicer. The explanations for the work that need More

by RICKSEV58
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your outstanding experience with our service team at Hawk Ford of St. Charles. Providing honest and thorough explanations, along with recommendations for future savings, is a testament to our commitment to excellent service. Thank you for choosing us, and we look forward to continuing to provide exceptional care for your Explorer!

December 22, 2023

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Friendly Helpful Communication was awesome. Willing to help to find the solution. Thank you Josh More

by BREEZE8107
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that you found our team friendly, helpful, and excellent in communication at Hawk Ford of xx. Charles. It's our priority to provide a supportive and solution-driven experience for our valued customers. Thank you for choosing us, and we look forward to assisting you further in the future!

December 03, 2023

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Josh was very verry helpful and kept me total informed throughout the process.Thanks Josh. More

by WHANNIBAL
Service Price Transparency
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Recommend Dealer
Yes
Feb 29, 2024

Hawk Ford of St. Charles responded

Hi, we are glad we could help! We hope to be of service to you again! Take care!

November 17, 2023

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Josh was great; he saw my issue through to the end, and made sure I was informed the entire way. The technician even came out to discuss it with me. More

by AJMEHTA
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Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero

Apr 03, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with Josh, who ensured your issue was resolved and kept you informed every step of the way at Hawk Ford of xx. Charles! Our team's dedication to excellent service, including personal interaction with technicians, reflects our commitment to your satisfaction.

November 14, 2023

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Jerry in service was great couldn't ask for a better service advisor thanks again Jerry More

by Ethan G.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Connor Brown , Steve Donovan

Apr 03, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your exceptional experience with Jerry, your service advisor at Hawk Ford of xx. Charles! Jerry's dedication to top-notch service reflects our commitment to ensuring customer satisfaction - thank you for choosing us!

November 08, 2023

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I want to thank Josh, the service advisor, for his professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair o More

by whtkgt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your exceptional experience with Josh, the service advisor at Hawk Ford of St. Charles! Josh's professionalism, sense of urgency, excellent communication, and efficient team reflect our commitment to providing top-notch service - thank you for trusting us with your car repair needs!

October 28, 2023

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Josh was courteous knowledgeable and professional. I’ve worked with him several times and each instance has made the service experience of my F150 simple, fast and hassle free. More

by ralmeida99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Ramirez

Apr 05, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experiences with Josh at Hawk Ford of St. Charles. Providing courteous, knowledgeable, and hassle-free service is what we strive for with every customer interaction. Thank you for your continued trust in us!

October 28, 2023

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Always fantastic service! One of the reasons I go to this dealer than the one by my house More

by PIERCESKNAPP
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub , Brett Howard

Apr 05, 2024

Hawk Ford of St. Charles responded

"We're thrilled to hear that you consistently receive fantastic service at Hawk Ford of xx. Charles. Your loyalty is greatly appreciated, and we strive to provide the best experience every time you visit. Thank you for choosing us!

October 10, 2023

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Great service. same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle se More

by JAMES.HAMPTON91
Service Price Transparency
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Recommend Dealer
Yes

October 05, 2023

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The oil change and service on my truck were standard but the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an More

by DSP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub , Steve Donovan

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