79 Reviews
Write a Review79 Reviews of Josh Grant
December 26, 2023
Recently I had my Explorer at Hawk Ford for some major services issues. The experience was outstanding. Josh was my service advisor and he couldn't have been nicer. The explanations for the work that need services issues. The experience was outstanding. Josh was my service advisor and he couldn't have been nicer. The explanations for the work that needed to be done along with recommended work that would save been money in the future were honest and thorough. More
November 17, 2023
Josh was great; he saw my issue through to the end, and made sure I was informed the entire way. The technician even came out to discuss it with me. made sure I was informed the entire way. The technician even came out to discuss it with me. More
Other Employees Tagged: Juan Guerrero
November 14, 2023
Jerry in service was great couldn't ask for a better service advisor thanks again Jerry service advisor thanks again Jerry More
Other Employees Tagged: Steve Staub, Connor Brown , Steve Donovan
November 08, 2023
I want to thank Josh, the service advisor, for his professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair o professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair our car quickly. Excellent service, excellent team, we will be returning customers. More
October 28, 2023
Josh was courteous knowledgeable and professional. I’ve worked with him several times and each instance has made the service experience of my F150 simple, fast and hassle free. I’ve worked with him several times and each instance has made the service experience of my F150 simple, fast and hassle free. More
Other Employees Tagged: Vanessa Ramirez
October 28, 2023
Always fantastic service! One of the reasons I go to this dealer than the one by my house One of the reasons I go to this dealer than the one by my house More
Other Employees Tagged: Steve Staub , Brett Howard
October 10, 2023
Great service. same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle se same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle service contract and got it all covered under my plan by calling on my behalf. Very happy with this location 100% will come back here. Informative "99" point vehicle inspection too. More
October 05, 2023
The oil change and service on my truck were standard but the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an ongoing issue with me. He was able to fix the issue quickly, and an incredibly annoying issue was resolved. He could have told me to schedule another appointment, but by him taking the extra time to help, he saved me an entire day and another appointment. Thanks again!! More
Other Employees Tagged: Steve Staub , Steve Donovan