Josh Grant | Page 2

Terrible customer service in the service department. Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help you super short with responses. The part that upsets me the most is the lack of communication. I always have to call them for updates. And I always wait at least 5 hours before I call. This will be the last time I come to this dealership. More

by GIOVANNIEOCON Verified Customer Verified Customer

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QUICK AND PAINLESS EXPERIENCE. DEFINITELY WILL COME BACK FOR MORE WORK. LOVE THE COFFEE AS WELL! DEFINITELY WILL COME BACK FOR MORE WORK. LOVE THE COFFEE AS WELL! More

by MICHAEL.JANIK Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by JASON.SCHAPER Verified Customer Verified Customer

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Service was exceptional as always. The home pick up and drop off of the vehicle is a great perk! The home pick up and drop off of the vehicle is a great perk! More

by Pete Chrisos Verified Customer Verified Customer

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I am very pleased- people were friendly, the facility was clean, and the communication was excellent. clean, and the communication was excellent. More

by STEVER Verified Customer Verified Customer

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Josh was courteous and clear explaining what the inspection revealed. I appreciated the service and information. inspection revealed. I appreciated the service and information. More

by MICHAELMAJOR28 Verified Customer Verified Customer

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They admitted that they were the cause. Refreshing. fixed it and it works fine. I can forgive a loose screw remedied. Refreshing. fixed it and it works fine. I can forgive a loose screw remedied. More

by DENNIS75 Verified Customer Verified Customer

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Everything went Great, Everyone was so kind. No problems. I have no more words to get to 15 words, lol No problems. I have no more words to get to 15 words, lol More

by TSGFN4 Verified Customer Verified Customer

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I was very pleased with the fast and convenient mobile service recently required to solve my dead battery situation . With the help of Kathy in truck service a mobile tech was dispatched and solved my sit service recently required to solve my dead battery situation . With the help of Kathy in truck service a mobile tech was dispatched and solved my situation in under 2 hours . I didn’t require a jump start , or tow . Plus the check engine light was reset . More

by BALDLOOE Verified Customer Verified Customer

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Quick and professional service at a great price. We will definitely be back for oil change and other service. We will definitely be back for oil change and other service. More

by CHAUSOUL Verified Customer Verified Customer

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