Josh Hough | Page 39

Josh was awesome! Made buying my new car easy and exciting! We had a great experience! Made buying my new car easy and exciting! We had a great experience! More

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Had to get some service done to my vehicle and I received impeccable service! From my phone call to shuttle service and pick up! This will be where I service my vehicle going forward! impeccable service! From my phone call to shuttle service and pick up! This will be where I service my vehicle going forward! More

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Knowledgeable staff from sales to service. Clean building, quick service and the waiting area has television, refreshments and plenty of seating and tables. building, quick service and the waiting area has television, refreshments and plenty of seating and tables. More

by lm_bolton Verified Customer Verified Customer

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I brought the car (an Electric Vehicle) in to check on its Lane Assist feature. I felt that it wasn't calibrated (if that's even a thing?) correctly since it bounces the car from side to side when activat its Lane Assist feature. I felt that it wasn't calibrated (if that's even a thing?) correctly since it bounces the car from side to side when activated. Nikki (the service rep - who is great, by the way...) took the info and put it on my repair ticket. When I picked the car up, the results were very sad. The result of my ticket says the problem with my car was? "The lane assist feature wasn't turned on". OK... Two big problems with this diagnosis: 1) If the technician read my ticket's complaint, s/he would have known the feature was "on" (not "off"), since my complaint was that it was working, just seemingly not calibrated well. (If it "off" then it COULDN'T bounce the car back and forth at all). 2) It shows a lack of knowledge on the operation (and perhaps by extension the repairing) of this vehicle because s/he would then have known that the Lane Assist Feature must be actuated EVERY time you start the car. So yes, it was "off" when s/he began to work on it since the car automatically turns it off! So, missing what the repair complaint was about AND missing the controls for the normal operation of this car... Doesn't engender faith to bring my car here for repairs. More

by JS Verified Customer Verified Customer

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Great dealership. Easy to work with. No pressure. Enjoyed working with Josh, and the finance person as well. Enjoyed working with Josh, and the finance person as well. More

by sturhea Verified Customer Verified Customer

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Had been coming in to try and make a deal on a 2022 Kia Stinger for almost 2 weeks. One of the salesman, Josh, was very demeaning and even raised his voice when I challenged on information about the vehicl Stinger for almost 2 weeks. One of the salesman, Josh, was very demeaning and even raised his voice when I challenged on information about the vehicle. The manager was less than remorseful. I was genuinely prepared to settle on the price but because of their service I will never do business here. More

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Appointment took a little longer than I thought it should, but employees were pleasant and checked in on me. should, but employees were pleasant and checked in on me. More

by matthewcain7 Verified Customer Verified Customer

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Lou Fusz service staff (Kia) is the only reason I stayed with them. I bought a new car because they take care of my service needs. Andy, Zack, Kevin, Nicci, Brandi and the wonderful service Techs. If I have with them. I bought a new car because they take care of my service needs. Andy, Zack, Kevin, Nicci, Brandi and the wonderful service Techs. If I have a issue they will make it right. More

by elias.gary Verified Customer Verified Customer

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While business was crazy during Covid they were able to work with me to the best of their abilities. work with me to the best of their abilities. More

by gus.eversman Verified Customer Verified Customer

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Always great service and/or purchase experience. Honest and trustworthy. I've purchased 4 cars and has always been great. When it comes to servicing my cars, they are always thorough, and straight forward and trustworthy. I've purchased 4 cars and has always been great. When it comes to servicing my cars, they are always thorough, and straight forward while watching out for my pocketbook whenever possible. I am a very pleased customer! More

by spanish2.french.4u Verified Customer Verified Customer

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