Josh Jancha
Josh Jancha at Metro Lexus
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Josh Jancha | Page 3

Lexus Certified Service Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
38 Reviews

I have been working in the auto industry of about 18 years. 15 of which have been high-line. I was raised in Cincinnati and have been living in Northeast Ohio/Akron since 2006.

4.9

38 Reviews

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38 Reviews of Josh Jancha

May 26, 2022

Dealership Rating
Employee Rating

Metro Lexus provides excellent service and follow up to all appointments. It’s always an enjoyable and satisfying experience. More

by pf23900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Tyndall

May 26, 2022

Metro Lexus responded

Hearing you always have an enjoyable and satisfying experience with us truly makes our day! Thank you for the tremendous review and for choosing Metro Lexus!

May 05, 2022

Dealership Rating
Employee Rating

My experience with the Service department was excellent. They were well organized and very efficient. The waiting area was clean and had private offices that allowed me privacy. Everyone was very friendly a More

by JohnG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp , Dan Booth

May 05, 2022

Metro Lexus responded

Thank you for your review, John! We are glad to see that our team was organized and worked efficiently. Thanks for trusting us to ensure that you are satisfied. See you next time here at Metro Lexus!

April 22, 2022

Dealership Rating
Employee Rating

Great service and people. Service was great and perfect. Was kept well advised and was happy More

by Careysmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Metro Lexus responded

Carey, we are thrilled that our team took such great care of you! Thank you for choosing Metro Lexus and for stopping by to share your experience. Safe travels ahead!

April 20, 2022

Dealership Rating
Employee Rating

Joshua was very friendly, knowledgeable, and efficient. He solved and explained the solution to my problem very well thoroughly. Kudos! More

by Luba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2022

Metro Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Joshua and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

April 15, 2022

Dealership Rating
Employee Rating

The dealership is very friendly from start to finish. The show room is very clean. More

by Bill.schutte15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2022

Metro Lexus responded

Thank you for sharing your positive feedback, Bill! We appreciate your business and we hope to work with you again at Metro Lexus. Have a wonderful day!

April 08, 2022

Dealership Rating
Employee Rating

This is the third car I have purchased with matt's help. He is the most responsive and caring sales representative I have ever dealt with after 40 years of purchasing cars. He listens to what we want and More

by curmston
Recommend Dealer
Yes

Other Employees Tagged: Matt Long, Taylor Tyndall , Desiree Payne

Apr 08, 2022

Metro Lexus responded

Curmston, we can't tell you how much this five-star review means to us! Thank you for sharing your kind words for Matt. He will be thrilled to receive such wonderful compliments. We are proud to have you as a Metro Lexus customer and look forward to working together for many more years. Enjoy your new ride!

April 02, 2022

Dealership Rating
Employee Rating

Fabulous service. Prompt and thoughtful. Reassuring and thorough with SUV mechanical review. Pickup and return driver a true gentleman. More

by Lindameglin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper , Kevin McGuire, Rick the driver

Apr 04, 2022

Metro Lexus responded

Linda, we can't ask for better feedback than this! Thank you for allowing the Metro Lexus team to take care of your service needs for your SUV, and we hope you'll continue to rely on us for many miles to come!

March 27, 2022

Dealership Rating
Employee Rating

The associates at Metro Lexus were Friendly ,Professional and Efficient . I would highly recommend this location. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2022

Metro Lexus responded

Donna, we're elated to have earned your recommendation! We're proud to deliver professional and courteous care, and we appreciate you sharing how much it means to you. Thank you for your kind review from all of us here at Metro Lexus, thank you for your kind review, and we'll be here whenever you need us next!

March 22, 2022

Dealership Rating
Employee Rating

The service was good, called and got a same day appointment, got me in and out in the time frame they said More

by Don’t have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper , Marcia Jackson

Mar 22, 2022

Metro Lexus responded

Thanks for the review and the kind words about the Metro Lexus service team. We are proud of our efficient work. See you next time!

March 16, 2022

Dealership Rating
Employee Rating

Josh, my service attendant was an expert to all my needs and concerns. Really appreciate him. More

by tbutterflyz@sbglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2022

Metro Lexus responded

Thank you for the five-star review! We will pass your kind words along to Josh for ensuring your service experience went smoothly. See you down the road! - The Metro Lexus Team

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