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Josh Jancha
Josh Jancha at Metro Lexus
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Josh Jancha | Page 4

Lexus Certified Service Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
37 Reviews

I have been working in the auto industry of about 18 years. 15 of which have been high-line. I was raised in Cincinnati and have been living in Northeast Ohio/Akron since 2006.

4.9

37 Reviews

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37 Reviews of Josh Jancha

January 21, 2022

Dealership Rating
Employee Rating

Exceptional service- professional, courteous and thorough. Joshua and the recap video provided by the car technician went above and beyond More

by Mandrusc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 24, 2022

Metro Lexus responded

Thank you for sharing your experience with Joshua and our team! Your support means a lot to us and we look forward to welcoming you back to Metro Lexus next time.

December 16, 2021

Dealership Rating
Employee Rating

Joshua very helpful from the start. Everyone I spoke with very professional. Vey confident that my vehicle would be repaired properly and given honest advice. More

by tightanned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 16, 2021

Metro Lexus responded

Thanks so much for giving Joshua and the rest of the Metro Lexus team a shoutout. We're pleased to hear that you were able to have a great service experience and we appreciate your trust. Safe travels!

November 08, 2021

Dealership Rating
Employee Rating

Always professional , timely, provides best opinion, not pushy, work done properly, follow up advise given More

by Nirajmistry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 09, 2021

Metro Lexus responded

We're so happy to hear that our team was professional, informative, effective and timely. Thanks for your confidence in our work here at Metro Lexus!

October 24, 2021

Dealership Rating
Employee Rating

Simply beautiful everything and everyone I are wonderful even the dealership is beautiful loved every moment More

by Peanuts-23
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Desiree payne

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Oct 25, 2021

Metro Lexus responded

It makes us really happy to read this wonderful review. We're pleased to have your business and we appreciate your confidence in our work.

September 21, 2021

Dealership Rating
Employee Rating

Excellent facilities but more importantly superior personal. I was treated promptly and courteously by everyone I dealt with. Your dealership has first class people from sales and support to your serv More

by MFELBERBW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Abed Darwish, Jeff Miller , Skylar Lippiatt

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Sep 21, 2021

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful and friendly purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 15, 2021

Dealership Rating
Employee Rating

Pleasant and professional . Very knowledgeable. I have baught multiple parts in last 2 years..ordered parts get shipped fast to dealership and very happy with quality of parts More

by Yp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Malzeke, Andrew Cross

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Sep 15, 2021

Metro Lexus responded

We're happy that you're happy! Thank you for allowing the Metro Lexus team to serve you - it is truly our pleasure to assist! See you next time!

July 16, 2021

Dealership Rating
Employee Rating

Beyond exceptional customer service. Colin was extremely friendly and helpful. Would recommend Colin to any one interested in purchasing a car who wants to experience quality customer service. More

by Cschwager33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver, Cordis Bunch, Colin Haire , Skylar

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Jul 19, 2021

Metro Lexus responded

We are so thrilled to see your five stars! It means a lot that our service stood out to you and we will be sure to let Colin know you appreciated all his hard work. Thank you for choosing Metro Lexus and we hope to see you next time!

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