Josh Jeffres | Page 3

Second purchase with VW in Medford. Everyone was great and easy to work with as always Everyone was great and easy to work with as always More

by bharkins14 Verified Customer Verified Customer

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Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. questions I had and made the experience very simple. Josh was excellent. More

by william.giguere Verified Customer Verified Customer

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The rating would be 5 stars, if it were not for the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the annoying multitasking habit of the sales person Josh Jeffres We bought a used, certified, Tiguan with which we are very happy. Actually we bought the car that we originally selected at Colonial's superb web site. Although Josh answered all of our questions he had the annoying habit of, apparently, dealing with several potential buyers at the same time. This large number of buyers does attest to this dealer's, and its brand's, popularity but dilutes the attention paid to any individual customer, including to us. The finance person we dealt with, John Mancini, was competent, pleasant and singularly attentive. In summary, our buying experience was such that we gladly will return to Colonial. More

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Communication was lacking. I was told documents were ready to be signed, when I showed up, nothing was ready. Never received any of my paperwork when I picked up my car. Mats w I was told documents were ready to be signed, when I showed up, nothing was ready. Never received any of my paperwork when I picked up my car. Mats were not installed or available so they had to be ordered and would call once they were in. I never received a phone call and had to call them a week later to confirm. More

by kmd429 Verified Customer Verified Customer

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I had a fantastic experience with Josh at Colonial Volkswagen of Medford. He was incredibly attentive, enthusiastic, and helpful throughout the entire process of getting my lease. Communication was to Volkswagen of Medford. He was incredibly attentive, enthusiastic, and helpful throughout the entire process of getting my lease. Communication was top-notch, as he kept me updated every step of the way. What stood out to me was his transparency with every cost associated with the lease. I highly recommend working with Josh for a seamless and enjoyable car leasing experience! More

by mayavolpe1 Verified Customer Verified Customer

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Everyone that I came across was absolutely amazing. I would recommend family and friends to this dealership. I would recommend family and friends to this dealership. More

by alicia_popovics Verified Customer Verified Customer

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Have done business with them for a while! This is my 3rd or 4th lease with Colonial-love them! This is my 3rd or 4th lease with Colonial-love them! More

by menglish0 Verified Customer Verified Customer

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The staff was friendly and knowledgeable, especially our salesperson Josh. They listened to our needs and worked with us to meet our budget. The leasing process was simple and straightforward. salesperson Josh. They listened to our needs and worked with us to meet our budget. The leasing process was simple and straightforward. More

by alicialouane Verified Customer Verified Customer

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Josh was great, responsive, knowledgeable and provided great service! Definitely would recommend and return to buy another car. great service! Definitely would recommend and return to buy another car. More

by lisenby20 Verified Customer Verified Customer

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Very nice people and work hard to go the extra mile. Overall good, a couple of stressful hiccups. Overall good, a couple of stressful hiccups. More

by marydurante Verified Customer Verified Customer

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