Josh Lewis | Page 28

Outstanding service. Always dependable and reliable. I appreciate the kindness and thoughtfulness Josh and Tara have extended to me over the last five years I have owned Always dependable and reliable. I appreciate the kindness and thoughtfulness Josh and Tara have extended to me over the last five years I have owned my 2013 Toyota Tundra. No other service department has touched my Tundra. I have enjoyed our relationship. Keep up the good work. More

by JAMES.FERGUSON Verified Customer Verified Customer

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All Star Service Personal Attention, excellent service. Repeat customer~would highly recommend sales and service. Convenient scheduling options available. On-site fi Personal Attention, excellent service. Repeat customer~would highly recommend sales and service. Convenient scheduling options available. On-site financing available. Clean well lit lot and immaculate waiting-room. More

by Prius C Verified Customer Verified Customer

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Prompt and Professional Having an appointment always helps and the service advisors try to accommodate your needs and time table. Everyone was friendly and took care of every Having an appointment always helps and the service advisors try to accommodate your needs and time table. Everyone was friendly and took care of everything that needed to be done. Planning for a trip in the near future and this service puts my mind at ease that the car is in proper working order. More

by RMAYO2001OK Verified Customer Verified Customer

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Service is fast, friendly and trustworthy. Josh is the best. I trust him with my service needs. They are fast and dependable. I don't take my vehicle anywhere else. Highly recommend. Josh is the best. I trust him with my service needs. They are fast and dependable. I don't take my vehicle anywhere else. Highly recommend. More

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I alyas take my Toyota cars to this dealership. I have been taking my Toyota cars to this dealership since early 2000s. A long ago there was a service manager named Eric Bates, he was par excellent I have been taking my Toyota cars to this dealership since early 2000s. A long ago there was a service manager named Eric Bates, he was par excellent. Even current crop also provides me with excellent service They answers all my questions honestly. Even buying vehicles were made easy. I bought three vehicles from this dealership. Christian Norman and Chris Gorden help me to navigate the maze of information. In service Tara and Josh very thorough and helpful. Also, save me money applying discounts or coupons which I did not aware. Great job guys!! More

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Great first experience Phil and the entire service team were great! Very friendly and I did not feel pressured. I was able to get in and out in about 1 hr. and kept infor Phil and the entire service team were great! Very friendly and I did not feel pressured. I was able to get in and out in about 1 hr. and kept informed along the way. Great experience all around. More

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1st Service Visit! With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door I felt taken care of. Josh greated me for the intake and Tara took it from there. A part needed to be ordered and Tara called within a day or two to let me know it had arrived. Great follow up! (Which isn't always the norm at other dealerships). All in all... an excellent service experience! More

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Teriffic New Toyota Purchase Experience The management, sales, and staff at Byers Toyota are very personable and knowledgeable about all their products and service. They listen to what you The management, sales, and staff at Byers Toyota are very personable and knowledgeable about all their products and service. They listen to what you have to say and are very responsive to any questions or concerns that you have with respect to the vehicle you are interested in or answering questions about its features & functions. They are attentive to the purchaser's interest in everything related to the vehicle including its comfort, handling, safety, convenience, reliability, entertainment, maintenance, service, cost, and whatever else is important to the owner. My experience with this dealership was nothing short of superb. From my initial phone call with their Sales Manager Bryan Dooley until I happily drove away from this dealership in my new Tundra I had a teriffic day. It only took a few hours from my initial phone call with Mr. Dooley until the purchase was completed and I live about 65 miles away. After meeting with Mr. Dooley, he introduced me to Jon Hopper who took it from there. He showed me the Tundra that I was interested in and I took it for a test drive. He did a fantastic job of answering all my questions including numerous technical ones. He set up my iPhone and Sirius XM, introduced me to the Service Manager Josh Lewis, as well as other Byers Toyota personnel and answered tons of my questions. Thanks to Joh, Bryan, and others at Byers Toyota I had a terrific purchasing experience. More

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Very easy negotiation and great experience. Phil Bickel was very through and great to work with. Managers were responsive and very fair. Used car manager was professional and gave me a good pric Phil Bickel was very through and great to work with. Managers were responsive and very fair. Used car manager was professional and gave me a good price for my used car. Overall a great experience. More

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The customer service is like non other at Byers. When I was a kid I can remember my dad taking me along to purchase his boat of a car and the salesman offering us sodas. I guess "Mo" Mike Ohler has that ol was a kid I can remember my dad taking me along to purchase his boat of a car and the salesman offering us sodas. I guess "Mo" Mike Ohler has that old school mentality. I was astounded when he offered me a soda to drink during my buying process. Not only that, but Mo knew what he was doing and got the ball rolling. I didn't buy right away as I wanted to negotiate the pricing and Mo understood that. His patience was excellent. Mo knew that going to the grass roots of customer service is what it's about - not pressuring, and allowing me to feel as comfortable as possible. The quality of work was excellent and precise. There was nothing hidden and I did not feel pressured. Matt Darling was great in the finance department. Everything was in order and correct. A few months later I even purchased an extended vehicle warranty due to the reseach I had done. Understand this, my wife has a Honda and they also make great vehicles. Honda Marysville told us the Toyota extended warranty plan is HANDS DOWN the best there is. This came from the finance manager at Honda Marysville! He even suggested that I get it! So I did. It ceratinly makes a difference when people seem to enjoy their job and know what they're doing. The friendliness of ALL the staff at Byers Toyota was great. I even found out that the truck I bought was owned by the service agent, Josh Lewis. Josh had installed an aftermarket electronic braking box and said he still had the instuction manual to it. Josh actually brought it in and gave it to me the week after buying the truck! It would have been very easy for him not to care, but he did. My overall experience with the dealership was above and beyond excellent. I have referred several of my friends to this dealership who have purchased Toyota vehicles and will continue to do so as long as Byers Toyota continues to make customer service number one. More

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