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Josh Lugo
Josh Lugo at Universal Nissan
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Josh Lugo | Page 2

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Josh Lugo

November 23, 2022

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Employee Rating

Victor, Juan and the entire sales team at Universal Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so More

by VICTORIA DALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Jake Mcneely, Victor Arana

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Nov 23, 2022

Universal Nissan responded

Victoria, Thank you for your very kind review. Juan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 30, 2022

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Employee Rating

Big shut-out to josh lugo, He was great! Took very good care of us and got us a vehicle within our budget. More

by victorquinto890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2022

Universal Nissan responded

Congratulations on your new purchase, Victor! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business, Victor. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

June 21, 2022

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Employee Rating

My sales man was very friendly and informative. Josh was training a new employee and was very professional. More

by NAMMY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 22, 2022

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 05, 2022

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Employee Rating

Chris Oliva @ universal Nissan made my day. I have never financed before and I was in a car accident in need of a new vehicle ASAP not only did he get me and my family in a new car same day but More

by LEE_LEESAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Juan Crespo, Felix Matos

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Apr 06, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 01, 2022

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Employee Rating

Joshua Lugo and Juan Crespo were the best and the most helpful people I have dealt with. Everything went smooth and I walked out with a brand new vehicle! Thank you so much More

by JINELCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo

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Mar 02, 2022

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joshua and Juan met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 25, 2022

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Employee Rating

Very professional in spite of current market conditions. Erick Disla took good care of my wife and I. More

by 1SKILLET1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo , Erick Disla

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Feb 25, 2022

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Erick and our team here at Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 11, 2022

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Employee Rating

Excellent service! Quality costumer care. He knew exactly how to match the car to the budget. He was very clear and honest about all details concerning the process. Overall wonderful service. More

by vivi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Disla

Helpful
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Jan 11, 2022

Universal Nissan responded

Vivi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 30, 2021

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Employee Rating

The salesman, Josh Lugo, went far and beyond, he searched the model and color that we were looking to buy and he found it. They made the arrangements to order and have at the dealer our dream ride and as soo More

by HECTORMBARRETO73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 31, 2021

Universal Nissan responded

Thank you, Hector, we are very happy to hear that Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 30, 2021

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Employee Rating

I absolutely love my new Rogue. Thanks Josh for really showing me what this SUV has to offer and for making the process as comfortable as possible More

by jayaron81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 30, 2021

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that Josh had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 30, 2021

Dealership Rating
Employee Rating

Josh Lugo was a lot of help getting me into a brand new Rogue. Thanks Josh More

by MyonGdou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 30, 2021

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Nissan Rogue. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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