Josh Richards | Page 16

Had great experience sales people had good knowledge of all vehicles that I was interested in. Did a good job explaining services available and a good tour all vehicles that I was interested in. Did a good job explaining services available and a good tour More

by JANICE6012 Verified Customer Verified Customer

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Over all streamlined starting with a greeting at the door, test driving, and paperwork. Would be happy to go back in the future for my next vehicle. door, test driving, and paperwork. Would be happy to go back in the future for my next vehicle. More

by kt5bug Verified Customer Verified Customer

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Awesome no pressure sales! Easy to work with and the willingness to get the deal done in a timely manner! Look forward to the future! willingness to get the deal done in a timely manner! Look forward to the future! More

by zeestranten46 Verified Customer Verified Customer

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From service to sales, overall a great experience. Nick went over and above to find options for our old Santa Fe, but in the end, we decided to pull the plug. Nick transferred us over to sales, where J Nick went over and above to find options for our old Santa Fe, but in the end, we decided to pull the plug. Nick transferred us over to sales, where Josh helped get us into a new Sonata. Was a great experience! No pressure! And good humor all around. More

by smehring Verified Customer Verified Customer

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It was a very good experience buying my first car. Josh was very helpful throughout this whole process and I am very happy with how things turned out. Would recommend anyone to go there. was very helpful throughout this whole process and I am very happy with how things turned out. Would recommend anyone to go there. More

by sjvalerius Verified Customer Verified Customer

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Josh was excellent! Josh was helpful with arranging all the details for our new lease. He listened to our needs and was very knowledgeable. We highly recommend him! Josh was helpful with arranging all the details for our new lease. He listened to our needs and was very knowledgeable. We highly recommend him! More

by Joe Verified Customer Verified Customer

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Friendly staff that took the time to talk to me on how to properly use the auto climate control. The service went as expected and was completely in a timely manner properly use the auto climate control. The service went as expected and was completely in a timely manner More

by Lewen Verified Customer Verified Customer

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Josh was so helpful! Love my new car, got. a great deal and loved the dealership so nice and clean! Will purchase from again. Thank you! and loved the dealership so nice and clean! Will purchase from again. Thank you! More

by Mjohn Verified Customer Verified Customer

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Doug and Josh were responsive to my questions, they were friendly, they weren’t pushy, and they seemed to understand what I wanted. We were able to figure something out that just made good sense on both si friendly, they weren’t pushy, and they seemed to understand what I wanted. We were able to figure something out that just made good sense on both sides. More

by john.w.lindberg Verified Customer Verified Customer

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I did my research, Josh was great. I already knew the exact car I wanted so I test drove it and a few other cars from other dealerships. I hate the car buying process but Josh made it I already knew the exact car I wanted so I test drove it and a few other cars from other dealerships. I hate the car buying process but Josh made it easy. The financing portion however was like pulling teeth by nagging me when I didn't buy all the upgrades. His summary of the agreements were incorrect. Everything was intentionally high pressure to sign it without reading and even when taking time to read saying "wow, you really think we're out to get ya'" or "do you really want to go up against Morrie's 15 lawyers?" I wasn't trying to do anything except fully contemplate the agreements but in his mind that should take less than 3 seconds. The whole financing experience was unnecessarily confrontational. At the end of the day it reflects on the dealership, their employee training, and I'm guessing their incentive structure that pushes employees to hard sell. More

by Car Reviewer Verified Customer Verified Customer

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