Josh Tulledge | Page 5

As a returning customer to Ed Martin (I previously purchased a vehicle from Ed Martin Nissan about six years ago), I am pleased to share that my recent experience at Ed Martin Toyota was equally outst purchased a vehicle from Ed Martin Nissan about six years ago), I am pleased to share that my recent experience at Ed Martin Toyota was equally outstanding. The entire process was smooth, professional, and enjoyable from start to finish. Thankful was exceptionally patient, taking the time to answer all of our questions thoroughly and ensuring we felt comfortable and informed throughout the buying process. Their dedication to customer service made the experience stress-free and pleasant. Additionally, Josh was incredibly knowledgeable and helpful in explaining all available financing options. He took the time to walk us through the details and helped us select financing terms that best fit our needs. His professionalism and transparency were greatly appreciated. Overall, we had an excellent buying experience and would highly recommend Ed Martin Toyota to anyone looking for a vehicle. Thank you to the entire team for providing outstanding customer service and making our purchase such a positive experience. Thank You More

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Tom was helpful and available to answer questions and facilitate the process without pressure. Josh was helpful on the finance side and the process was simple. My only feedback is price transparency on t facilitate the process without pressure. Josh was helpful on the finance side and the process was simple. My only feedback is price transparency on the add- on items like warranty. Pricing is buried in the monthly payment versus being upfront in the cost. I asked to see the cost, which they provided without issue, but I don’t like the default approach of hiding the total cost. More

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Friendly staff, from salesperson to receptionists and finance manager. Sales process was fairly quick. Only had wait on the final detailing of the vehicle. finance manager. Sales process was fairly quick. Only had wait on the final detailing of the vehicle. More

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Jay was professional, kind and knowledgeable. He was very responsive and prompt. It was clear that our purchase and our satisfaction was his top priority. He was easy to deal with and the process He was very responsive and prompt. It was clear that our purchase and our satisfaction was his top priority. He was easy to deal with and the process was mostly enjoyable. More

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I love this dealership for their service department. Top notch, fast and friendly! We then tired them for sales, and it was fine. Not terrible, not amazing. Sales process took way too long, cons Top notch, fast and friendly! We then tired them for sales, and it was fine. Not terrible, not amazing. Sales process took way too long, considering we had been in contact by phone and text for weeks and had everything understood. Despite repeated attempts to have certain aspects of “the deal” explained to me, I was told “don’t worry, we’ll take care of you”. When we were given and “total fit at signing number… apparently that was not the total because that number did not include tax and first months payment. All this while executing in two new vehicles while trading in a very gently used Toyota (25k miles 2023) that the dealership can turn around and sell very quickly. More

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Smooth process from beginning to end. Never felt pressured. Will definitely be a repeat customer. Never felt pressured. Will definitely be a repeat customer. More

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Evan was awesome and super nice! Made it work for me! I strongly encourage to go see him! The ceramic coating is the best product on the market! Made it work for me! I strongly encourage to go see him! The ceramic coating is the best product on the market! More

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Purchased our fourth vehicle from EMT. John G., our salesman-and all the folks at Ed Martin do a wonderful job. The process is smooth and easy making the car buying experience painless. John G., our salesman-and all the folks at Ed Martin do a wonderful job. The process is smooth and easy making the car buying experience painless. Thanks you Ed Martin Toyota. ~MCP More

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Clean, Pleasant people, good snacks- great follow through by Service Department, website is easy to navigate by Service Department, website is easy to navigate More

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1st time doing business with Ed Martin was a great experience. Amadi was very professional and great to work with. experience. Amadi was very professional and great to work with. More

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