Josh Wolf
Josh Wolf at Heritage Mazda of Bel Air
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Josh Wolf | Page 3

F&I Director

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Josh Wolf

March 19, 2024

Dealership Rating
Employee Rating

Walked in prepared to buy a car if a fair deal was able to be made. Chris and Josh and the others were great! Had a fun afternoon! The whole process was stress free. I was able to get what I wanted and the More

by sseitz367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Heritage Mazda of Bel Air responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2024

Dealership Rating
Employee Rating

Braden was a great help finding me a CX-9 for my family. I wanted a safe car for my 5-year old and 3-day newborn and he delivered. The sales team was great, Chris was very helpful with his knowledge of all More

by jwpark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christopher Holder, Tyler Langford, David Wolf , Braden Audie, Eugene Papaleo

Mar 19, 2024

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Bel Air!

February 26, 2024

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Employee Rating

We had a great experience buying a car. Everyone was friendly and helpful. We didn't feel pressured into a deal we were uncomfortable. Everyone was straightforward and clear when explaining More

by Brittahibbard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Ledbetter, Kenneth Arment, Cassandra Foss , Christos Koulatsos

Mar 02, 2024

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Our team is available should you require any extra help.

February 17, 2024

Dealership Rating
Employee Rating

Sales⭐️ Management⭐️ Finance⭐️ Parts⭐️ Service 1/2⭐️ Service department communications with customers can make improvements More

by TW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Craig, Nan Hau , Michael Boulan, Eugene Papaleo

Feb 19, 2024

TW responded

As a first time buyer, I had questions regarding upgrading my wife's wheels on her new car. This was on 2/10/2024 during the sale. I was told I would have to follow up with parts and service department but they were already closed. After a lot of texts and calls proved difficult to reach the Service Manager, just before closing on 2/17/2924 the service manager called and left a voicemail. My rating of the Service Manager is related to the whole process of their communication system barriers and not so much related to our personal interaction which finally occurred today 2/19/2024. I have requested the texting system be evaluated for accurate phone numbers and if it's even being monitored. I've also requested information on how they plan to improve their voice call messages. Updating this from 1 star to 3 stars and have agreed to update further pending their demonstrated improvements when a customer texts or calls with inquiries.

February 16, 2024

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Employee Rating

Great atmosphere. Great attitudes. Good listeners. Sense of humor...which is key. Knowledgeable. Made the paperwork task painless. More

by brucemangels51
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Craig, Christopher Holder , George Varge

Feb 17, 2024

Heritage Mazda of Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2024

Dealership Rating
Employee Rating

Christopher Holder so I of the Best SalesMan & Person I have found at a Dealership in a long time! He is a keeper ! I am so glad that I got Him to help Me with My New/Used Subaru Forester 2018 !WOW SO HAP More

by head3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2024

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2024

Dealership Rating
Employee Rating

Ken was a pleasure to do business with. He was super knowledgeable on the product. Ken made the experience fun and quick at the same time. I will definitely be back for my next purchase. More

by znowak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Feb 13, 2024

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

February 11, 2024

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Employee Rating

Ken and everyone at the dealership made my car buying experience very nice. The atmosphere was friendly and actually fun. I am recommending Ken and the crew at Bel Air Mazada to any of my friends looking More

by murphman0526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Heritage Mazda of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 30, 2023

Dealership Rating
Employee Rating

Very easy to deal with all staff is helpful and friendly Justin Craig was very accommodating More

by Cspinelli7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Craig

Jan 01, 2024

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2023

Dealership Rating
Employee Rating

Ken is the BEST. .this is the 4th Mazda my family has bought worked with Ken every time..he's become a friend of the family..the rest of the staff is great as well...T More

by jamieloud73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss

Dec 29, 2023

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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