Joshua Bauman | Page 3

I have a replacement engine and was told that the turbo was replaced at that it was a new part. This was not true it was a used turbo from the warehouse. It has failed. They blamed the warranty and cited t was replaced at that it was a new part. This was not true it was a used turbo from the warehouse. It has failed. They blamed the warranty and cited the high mileage refused to back their work parts and customer satisfaction. More

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They treated my son great I was home sick and had my son took my car in for service and he said they were really nice to him. My tech also kept me informed the whole time on ho I was home sick and had my son took my car in for service and he said they were really nice to him. My tech also kept me informed the whole time on how everything was going. As usual, a great experience!!! More

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I should be a “0” STAR By far the worst dealership I’ve dealt with. I communicated back and forth with a salesperson from this location, confirmed what I had been offered el By far the worst dealership I’ve dealt with. I communicated back and forth with a salesperson from this location, confirmed what I had been offered elsewhere and what I was looking for. I was reassured numerous times that the deal was “good to go”. Once again, before I took the afternoon off work, drove 40 minutes to the dealership I was told “yes, we can make that work” When I arrived and got the process going I was shown my payment - $85 more PER MONTH than anywhere else and not at all what I was promised. I even showed them my communication of what I was promised and they still said “I needed to be willing to give a little” No, they didn’t agree to MSRP as promised. Later, after my afternoon was wasted I was told they could come down on price”. Which means I walked in thinking I had an agreement and they still tried to screw me. This is where car dealerships get a bad name. If you want any sort of ethics, stay far away from any Horne dealership More

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Truly exceeded my expectations! The staff here are so friendly and hospitable. They went above and beyond to make me feel comfortable with every decision I made along the way. They w The staff here are so friendly and hospitable. They went above and beyond to make me feel comfortable with every decision I made along the way. They worked to fit my budget and made sure that all of my “must haves” were there. I’m very happy doing business with Horne Kia and will surely be a customer for life. Wow this sounds so cheesy but I don’t care, it’s all true! Shout out to Natasha and Rob for helping me find my dream car :) More

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Deceptive Tactics + Absurd Fees Be wary of the pre-negotiated prices. I negotiated a price online through my bank and an via email with the sales man. After the test drive they tri Be wary of the pre-negotiated prices. I negotiated a price online through my bank and an via email with the sales man. After the test drive they tried have me confirm my loan online with my bank before telling me the final price. They stalled on giving me the price a few times. Finally, when they came with the total price and it was $8,000 more than the price we discuss, $6,000 of which were dealer added fees. They said they could try and get a few thousand knocked off, but it was still about $3-$4k in mandatory fees(basically dealer add ons).....all of this on a used car. I told them I would pay 10% more than the price they originally offered, but they "could not make that work". My salesman seemed like a nice guy, but overall it felt like they were trying to put one over on me. Also, no one offered me water (110 degree day) until after I went and got a cup my self after waiting in the lobby for 10 mins and several sales people asking me if I'd been helped yet. More

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Made my Millennium I wish I could give 20 stars. EVERYONE from the detail guy, Especially my sales agent made me feel like GUEEN for the Day! Highly recommend this dea I wish I could give 20 stars. EVERYONE from the detail guy, Especially my sales agent made me feel like GUEEN for the Day! Highly recommend this dealership. My son told me their service department also rocks. His wife has had 2 Kia's and gets her vehicle serviced here. I felt like they were my friends in the business. More

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Awesome Sales Experience! Barbara Bloss is an awesome Sales person and our experience was amazing. She worked diligently to make sure we were happy with our purchases (yes we Barbara Bloss is an awesome Sales person and our experience was amazing. She worked diligently to make sure we were happy with our purchases (yes we bought two vehicles in two months...long story). In the end we love our new KIA Telluride SX! The GM, Josh Bauman was also great to work with. He made sure our experience was memorable. He and his team in general are very professional and work hard to make sure they get repeat clients. I can't say enough about how great our experiences were at Horne KIA! More

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Amazing! Thomas was incredibly helpful and honest in the whole experience and it was really refreshing! We bought our last car with Horne and will continue to Thomas was incredibly helpful and honest in the whole experience and it was really refreshing! We bought our last car with Horne and will continue to shop at Horne as long as we need a vehicle! More

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Telluride I can not thank Barbara Bloss enough for helping me get my KIA Telluride Barbara was awesome And took very good care of me Beautiful dealership a I can not thank Barbara Bloss enough for helping me get my KIA Telluride Barbara was awesome And took very good care of me Beautiful dealership and loved the atmosphere Thank you Josh & Barbara More

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Amazing service This is the 4th car we have bought from barb when we buy a Kia this is my go to person always a great experience This is the 4th car we have bought from barb when we buy a Kia this is my go to person always a great experience More

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