Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 11

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
246 Reviews
4.5

246 Reviews

Write a Review

246 Reviews of Joshua Carter

May 11, 2024

Dealership Rating
Employee Rating

Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme More

by Gregmachoka
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 23, 2024

Mall of Georgia Ford responded

Thank you for your review of Mall of Georgia Ford. We sincerely apologize for the miscommunication and inconvenience you experienced during your recent service visit with your 2021 Expedition. We value your loyalty as a customer, especially considering your history of significant purchases with us since 2014. We regret that this experience ultimately led you to purchase your F-250 elsewhere. To ensure a swift resolution and regain your trust, we would appreciate the opportunity to discuss this further. Please contact Sterling Oliver, our Fixed Operations Director, directly at soliver@vtaig.com. We are committed to providing exceptional service to all our customers, and your feedback helps us identify areas for improvement. Sincerely, The Mall of Georgia Ford Team

May 10, 2024

Dealership Rating
Employee Rating

It was a great experience. Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service More

by Fernando Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

April 25, 2024

Dealership Rating
Employee Rating

Best customer service. Very nice and professional. My service advisor went above and beyond to help me out More

by mflores11200
Recommend Dealer
Yes
Apr 26, 2024

Mall of Georgia Ford responded

Wow, that's fantastic to hear! We set a high bar for customer service, and it sounds like your service advisor exceeded it. We appreciate them going the extra mile to help you out.

April 25, 2024

Dealership Rating
Employee Rating

Chris was amazing & I appreciated his execution. I loved Maryland also! She really was awesome! More

by STIBS.EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Chris was amazing

Apr 26, 2024

Mall of Georgia Ford responded

We're so happy to hear you had a fantastic experience! It sounds like our staff went above and beyond to assist you. We'll be sure to pass your kind words on to them. Thank you for the shoutout!

April 14, 2024

Dealership Rating
Employee Rating

They were really good on everything they did to achieve the best price and the best car for me. Amazing job More

by ls_ribeiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Mall of Georgia Ford responded

We're thrilled to hear you had a fantastic experience! Thank you for mentioning our commitment to finding the best price and the perfect car for you. At Mall of Georgia Ford, customer satisfaction is our top priority, and it sounds like we achieved that for you. We appreciate you recognizing our team's hard work – it means a lot! Congratulations on your new car! Welcome to the Mall of Georgia Ford family!

April 13, 2024

Dealership Rating
Employee Rating

Scott Tackabury is the best service adivsor at this location. Every time our vehicles are in need of a repair he has always taken care of me. I do not recommend you use anyone else. More

by tripleblossomlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Scott Tackabury, he gets a 5 star

Apr 15, 2024

Mall of Georgia Ford responded

Wow, that's fantastic feedback about Scott Tackabury! We appreciate you recognizing him for always taking such good care of you and your vehicles. It means a lot to us that you trust Scott's expertise. We'll be sure to pass your kind words on to him. At Mall of Georgia Ford, we strive to provide exceptional service throughout the repair process, and it sounds like Scott consistently delivers that for you.

April 06, 2024

Dealership Rating
Employee Rating

Nice people not to Pushy came together to make the deal happen I would recommend this dealership More

by jamisonmathews14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley , Isiah and Mike

Apr 08, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with great service. Thank you for your recommendation. Please visit us again for all of your vehicle needs.

April 02, 2024

Dealership Rating
Employee Rating

super helpful and made sure the whole process was simple and easy on my end. More

by jamiegouba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Mall of Georgia Ford responded

Hi Jamie, Thank you for your review. We are happy to hear that our team provided you with helpful service. Please visit us again for all of your vehicle needs.

March 30, 2024

Dealership Rating
Employee Rating

Great people there, the process was quick and easy. Will be coming back for another vehicle. More

by Juanitob.x3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are glad to hear that our team provided you with quick and easy service. Thank you for your kind words and support.

February 29, 2024

Dealership Rating
Employee Rating

I have previously serviced my Ford F-150 there, and the service department is top-notch! Recently, I purchased a 2023 Nissan Frontier Pro-4X. I had a great buying experience at MOG Ford. The process was st More

by John C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Rodriguez

Mar 01, 2024

Mall of Georgia Ford responded

Hi John, Thank you for your review. We are so glad to hear that Howard and our team provided you with a great purchasing experience! Thank you for your kind words, recommendation and continued patronage. We look forward to working with you again.

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