Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 9

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
252 Reviews
4.5

252 Reviews

Write a Review

252 Reviews of Joshua Carter

October 24, 2024

Dealership Rating
Employee Rating

As of today 10/24, we are still waiting for our tag to be legal for a vehicle we purchased on 9/16. I thought we paid for this administrative service. Leaves a bad taste to an otherwise satisfactory experien More

by MVALLELY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Mall of Georgia Ford responded

Thank you for your feedback, and I sincerely apologize for the delay with your tag. I understand how frustrating this situation can be, especially after an otherwise satisfactory experience. We strive to provide a seamless process, and I regret that we have fallen short in this instance. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will assist you in resolving this matter as quickly as possible. We appreciate your patience and hope to rectify this issue soon.

October 20, 2024

Dealership Rating
Employee Rating

Grate service on my sale and buying process I hope use this dealer soon on my next purchase More

by DAVID@DADACONTRACTORS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley, Ashlynn Van Hees

Oct 23, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our sales team. We look forward to assisting you with your next purchase and providing you with excellent service again. If you have any questions or need assistance in the future, don’t hesitate to reach out!

October 16, 2024

Dealership Rating
Employee Rating

Making an online appointment is timely and convenient. The front door pickup service is very helpful. More

by kwi826
Recommend Dealer
Yes
Oct 17, 2024

Mall of Georgia Ford responded

Thank you for your positive feedback! We're glad to hear that you found our online appointment system convenient and that our front door pickup service was helpful for you. We strive to make your experience as smooth as possible. If you need anything else, feel free to reach out!

October 11, 2024

Dealership Rating
Employee Rating

Excellent service. The pick up and delivery is such a blessing to me as I’m a widow and hate to ask people to help me drop off car and pick it up. More

by melodiemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mall of Georgia Ford responded

Thank you for your lovely feedback! We're so glad to hear that our pick-up and delivery service has been a blessing for you. We understand how important convenience is, and it’s our pleasure to assist you. If you need anything else, please don’t hesitate to reach out. We’re here to help!

October 10, 2024

Dealership Rating
Employee Rating

Very good service from the dealership, from the sales person all the way through the service department. Bought a new vehicle this summer and great follow up by everyone involved. More

by GSHUMEYKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley, Ashlynn Van Hees

Oct 11, 2024

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with both our sales team and service department. It's wonderful to know that our follow-up met your expectations after your new vehicle purchase. We appreciate your business and look forward to serving you again in the future!

October 06, 2024

Dealership Rating
Employee Rating

I love the delivery service. The maintenance is perfect too. I will visit again next time. More

by jyliebeusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're delighted to hear that you love our delivery service and that your maintenance experience was perfect. We look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out. Safe travels!

September 20, 2024

Dealership Rating
Employee Rating

The service department had excellent customer service and atmosphere if you are waiting on you vehicle. More

by rangerdep66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley, Ashlynn Van Hees

Sep 26, 2024

Mall of Georgia Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience in our service department. Creating a welcoming atmosphere is important to us, and we appreciate you sharing your thoughts. We look forward to serving you again soon!

September 19, 2024

Dealership Rating
Employee Rating

Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 14, 2024

Dealership Rating
Employee Rating

The Service worked well with me to make sure that I received the right service for my vehicle. More

by Mlucasjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that our service team worked diligently to ensure you received the right service for your vehicle. Providing tailored solutions is a priority for us, and we’re pleased to know that our efforts made a positive impact on your experience. If you have any more needs or questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

September 14, 2024

Dealership Rating
Employee Rating

The waiting area is excellent, the service is excellent and the whole environment is very pleasant. More

by juan1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for the great feedback! We're delighted to hear that you enjoyed our waiting area and found our service and environment to be excellent. We strive to create a pleasant experience for all our customers, and it's wonderful to know we succeeded. If you need anything else or have any questions, feel free to let us know!

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