Joshua Espinosa

Jeremy Franklin Mitsubishi of Kansas City responded

Pecinajacob, thank you so much for the positive review, your loyal support, and your thoughtful review! We're proud to have a service team that's committed to providing respectful, helpful, and reliable care every time you visit. It means the world to us that you've chosen to stay a part of the Jeremy Franklin family—we’ll keep working hard to earn your trust every step of the way. See you next time!

Jeremy Franklin Mitsubishi of Kansas City responded

Rhema, your satisfaction is our top priority. Thank you so much for your kind words! We're thrilled to hear that Juan provided such an exceptional experience and helped you find the perfect vehicle. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We greatly appreciate your support and referrals — welcome to the Jeremy Franklin Mitsubishi family, and we look forward to seeing you again in the future! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Anonymous, we are pleased we could provide you with a positive experience! Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that, despite some frustrations, your overall experience was still positive and you’d consider coming back. We sincerely apologize for any inconvenience that caused. We're glad we were able to make things right quickly once it was brought to our attention, and we appreciate you allowing us to do so. Your trust is incredibly important to us, and we’re always working to improve and ensure that no detail is overlooked in the future. If you have any other questions or concerns, please don’t hesitate to reach out directly—we're here for you. Thank you again for your business and understanding.

Jeremy Franklin Mitsubishi of Kansas City responded

Dougandjoni, we are very happy we could provide you with a positive experience! Thank you so much for the thoughtful review! We're glad to hear Jesse took great care of you through the paperwork and that Joshua worked hard to secure a great rate. It’s wonderful to know the whole team made your experience smooth and enjoyable. We truly appreciate your business and hope you love your new vehicle!

Jeremy Franklin Mitsubishi of Kansas City responded

Christianpatzner58, we appreciate your positive review and for the kind words! We're so glad to hear that Jesse Hardin made your car-buying experience enjoyable and stress-free. He’s a valuable part of our team, and we’ll be sure to pass along your feedback. We truly appreciate your business and hope you’re loving your new vehicle!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!

Jeremy Franklin Mitsubishi of Kansas City responded

4needshopper, we really appreciate your positive review! Thank you so much for the great feedback! We're thrilled to hear you're having an awesome experience so far. Regarding the Mitsubishi Mirage payment and extended warranty costs — we completely understand how important it is to stay within budget. Vehicle pricing and warranty options can sometimes vary based on lender terms and coverage levels, but we're always happy to review everything with you to make sure you’re getting the best possible value. Thank you again for choosing us — we truly appreciate your business!

Jeremy Franklin Mitsubishi of Kansas City responded

Den_n_mel, thank you so much for the positive review! We're thrilled to hear that your car-buying experience was quick, easy, and pressure-free — that’s exactly what we aim for. Juan is a terrific part of our team, and we're glad he helped you find exactly what you were looking for without the hassle. We’ll be sure to pass along your shoutout — it’ll make his day! Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road. We appreciate your business!

Jeremy Franklin Mitsubishi of Kansas City responded

Sheryllg40, we really appreciate your positive review! Thank you so much for coming back to us for your second vehicle purchase! We're thrilled to hear Deon was able to assist you again and make the experience a great one. We truly appreciate your continued trust in Jeremy Franklin Automotive, and we're always here whenever you need us. Enjoy your new ride!