Joshua Gonzalez
Joshua Gonzalez at Genesis of Naples

Joshua Gonzalez

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Joshua Gonzalez

January 26, 2026

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Great experience: fast, friendly, and my car feels brand-new again after their expert and thorough service. More

by floridafusionllc
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2026

Genesis of Naples responded

We couldn't be happier to see your five-star review! Thanks for choosing Genesis of Naples and highlighting our efficient, knowledgeable service team. We look forward to welcoming you back next time!

January 08, 2026

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Purchased my Saab a year and a half ago and specifically asked if they would work on it in the future. I asked the service manager specifically and he said absolutely. I brought it in last week and was told More

by bill.byrne
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Recommend Dealer
No
Jan 09, 2026

Genesis of Naples responded

Bill, I'm really sorry to hear about your disappointing experience. It's concerning to know that we fell short of meeting your expectations and that there was a miscommunication regarding the services we can provide on Saabs. We'd love the opportunity to make things right and discuss how we can help you in the future. Would you mind giving me a call so that we can address this issue together? Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

January 07, 2026

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I was happy with the service. The delivery of the complimentary car was smooth and professional. Appreicataed the fast service and getting my car back in a reasonable timeframe. More

by LKILGARD
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Recommend Dealer
Yes
Jan 08, 2026

Genesis of Naples responded

Thank you for choosing Genesis of Naples! We're glad the complimentary car delivery and service were smooth and efficient. Your satisfaction is our priority! Safe travels!

December 30, 2025

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I was very satisfied with the service department reception and the response to everything I asked about. More

by NADEAUDB1@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: Rob Reilly, Timothy Mack

Dec 30, 2025

Genesis of Naples responded

We’re proud our team met your expectations! Thank you for choosing Genesis of Naples and for sharing your support!

November 26, 2025

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Great and clean venue! Super professional! Employees all have a smile and are very courteous More

by KSM0
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Recommend Dealer
Yes
Nov 30, 2025

Genesis of Naples responded

Thanks so much for the review. We look forward to your next visit to Genesis of Naples!

November 21, 2025

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Valet service is super convenient! Pickup and drop off of fully serviced vehicle is a great perk. More

by gordy.peterson
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Recommend Dealer
Yes
Nov 21, 2025

Genesis of Naples responded

Thanks so much for the awesome review! We look forward to your next visit to Genesis of Naples!

October 21, 2025

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Very courteous. On time. Clean. They know the mechanical aspects well. That is my personal opinion. More

by pwheat
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Recommend Dealer
Yes
Oct 22, 2025

Genesis of Naples responded

We're delighted to hear that you had a positive experience with our courteous staff, punctual service, and the cleanliness of our facility. It's also great to know that our team's mechanical expertise met your expectations. Thank you for taking the time to share your feedback—your satisfaction means a lot to us at Genesis of Naples.

September 11, 2025

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Been working with them since 2017 they are amazing always been fair and transparent with everything. More

by DAVID.SMITH005
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Recommend Dealer
Yes
Sep 12, 2025

Genesis of Naples responded

David, thanks for the kind words for our Genesis of Naples team! We are grateful to have earned your loyal business!

September 04, 2025

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Everything was handled a number one first class manner. Thanks for your great car service More

by NEDBENTZ
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Recommend Dealer
Yes
Sep 08, 2025

Genesis of Naples responded

Thank you for the kind words for our Genesis of Naples team! See you next time!

August 23, 2025

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Employee Rating

service was performed in under one hour while I waited in waiting room that provided beverages More

by JPWFUTBOL64
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Aug 26, 2025

Genesis of Naples responded

There is nothing better than a great review. Thanks for giving Genesis of Naples your business!

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