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Joshua Gonzalez
Joshua Gonzalez at Genesis of Naples

Joshua Gonzalez

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Joshua Gonzalez

December 30, 2025

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Employee Rating

I was very satisfied with the service department reception and the response to everything I asked about. More

by NADEAUDB1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Reilly, Timothy Mack

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Dec 30, 2025

Genesis of Naples responded

We’re proud our team met your expectations! Thank you for choosing Genesis of Naples and for sharing your support!

November 26, 2025

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Employee Rating

Great and clean venue! Super professional! Employees all have a smile and are very courteous More

by KSM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Nov 30, 2025

Genesis of Naples responded

Thanks so much for the review. We look forward to your next visit to Genesis of Naples!

November 21, 2025

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Valet service is super convenient! Pickup and drop off of fully serviced vehicle is a great perk. More

by gordy.peterson
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Genesis of Naples responded

Thanks so much for the awesome review! We look forward to your next visit to Genesis of Naples!

October 21, 2025

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Very courteous. On time. Clean. They know the mechanical aspects well. That is my personal opinion. More

by pwheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Genesis of Naples responded

We're delighted to hear that you had a positive experience with our courteous staff, punctual service, and the cleanliness of our facility. It's also great to know that our team's mechanical expertise met your expectations. Thank you for taking the time to share your feedback—your satisfaction means a lot to us at Genesis of Naples.

September 11, 2025

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Been working with them since 2017 they are amazing always been fair and transparent with everything. More

by DAVID.SMITH005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Sep 12, 2025

Genesis of Naples responded

David, thanks for the kind words for our Genesis of Naples team! We are grateful to have earned your loyal business!

September 04, 2025

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Employee Rating

Everything was handled a number one first class manner. Thanks for your great car service More

by NEDBENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Sep 08, 2025

Genesis of Naples responded

Thank you for the kind words for our Genesis of Naples team! See you next time!

August 23, 2025

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Employee Rating

service was performed in under one hour while I waited in waiting room that provided beverages More

by JPWFUTBOL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

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Aug 26, 2025

Genesis of Naples responded

There is nothing better than a great review. Thanks for giving Genesis of Naples your business!

July 12, 2025

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Employee Rating

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Jul 14, 2025

Genesis of Naples responded

Thank you for sharing your experience! We're glad to hear that the concierge service made things convenient for you. If there's anything else we can do to enhance your experience, feel free to reach out. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

July 11, 2025

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Employee Rating

Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Burdge, Remi Mendozzi, Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana , Pawel

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Jul 11, 2025

Genesis of Naples responded

We are delighted to see your feedback, Jordan! Thank you for choosing Genesis of Naples and for highlighting Pawel's great work.

June 21, 2025

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Employee Rating

Service rep was very helpful. I haas requested a loaner but there were none available so they arranged for an Uber to take me home and pick me up when my service was completed lat More

by scottbc2303
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Genesis of Naples responded

We're glad to hear that our team at Genesis of Naples was able to assist you with transportation while your service was completed. Thank you for sharing your experience, and we look forward to serving you again in the future!

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