Joshua Gonzalez | Page 10

Had some issues but I'm satisfied with the end results. Owners need to be more responsible so what happen to me doesn't happen to others Owners need to be more responsible so what happen to me doesn't happen to others More

by brunojaybruno Verified Customer Verified Customer

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I bought my car there because of the excellent service dept, Jason Brown, Alejandra Rosario and Emily. I will not buy from Villages Subaru again due to their not being truthful about early payoff. RJ to dept, Jason Brown, Alejandra Rosario and Emily. I will not buy from Villages Subaru again due to their not being truthful about early payoff. RJ told me that I could not pay off in the first 3 months. Michael Keegan also told me this during a meeting. After I questioned him and told him that Subaru financing thru Chase had told me that was not true. He then finally fessed up that actually I could, but that if I paid off within the first 3 months, the dealership would not receive their kickback. I was also told by RJ that he could throw in the 72,000 mile ext warranty, but was charged for it. I also was charged $1900 for a delivery fee. The car had been in lot for at least 1 week. Mr Keegan finally said that it was dealer fees and that maybe the should revisit their verbiage. I agreed and told him that customers should not be lied to. I know of 6 people that tried to buy a car from this dealership and left due to their feeling uncomfortable about how the were spoken to by assistant sales managers. More

by tfn411 Verified Customer Verified Customer

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I don’t know how this dealership works, but I got approved with a Credit Union with a 5.75% APR, after sing all the documents and take possession of the vehicle, they called me 2 weeks after to tell approved with a Credit Union with a 5.75% APR, after sing all the documents and take possession of the vehicle, they called me 2 weeks after to tell me me that the Credit Union didn’t approve the Loan, so I had to find another loan with by my self in order to complete the transaction. Not such a good experience. More

by Albertjsa Verified Customer Verified Customer

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Straight forward talk and willingness to work with you in getting what you want in a vehicle. getting what you want in a vehicle. More

by farivera530 Verified Customer Verified Customer

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The service to replace a fog light was done very quick and professional. Will return. and professional. Will return. More

by Bobgamble435 Verified Customer Verified Customer

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I was pleased with the service and with the salesman who sold me the car . sold me the car . More

by wcwarner203 Verified Customer Verified Customer

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Was a pleasure & appreciate Luis & Josh getting me into a SUBARU...looking forward dealing with Villages SUBARU in the future. SUBARU...looking forward dealing with Villages SUBARU in the future. More

by beauellis8 Verified Customer Verified Customer

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Village subaru is quite a long distance from the Villages! It was worth the trip. The salesman we had "Christian" was not pushy and more than willing to meet our requirements. He made sure we were Villages! It was worth the trip. The salesman we had "Christian" was not pushy and more than willing to meet our requirements. He made sure we were getting exactly what we wanted...not just trying to sell what is on the lot! Very positive personality! Everything went great until the next day when we came to get the car! Although we were scheduled to pick up the car at 2 pm, it seemed no one knew. Was a downer! Sat in the Finance Managers office and had to go looking for some one to help us! Seems no one was around to go over the fine details of the sale! However, we did get great instructions for working all the buttons on the screen More

by harrytingley Verified Customer Verified Customer

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Talented sales force and knowledgeable about their products. Very helpful in finding what we were looking for and even the right color. Very pleasant to deal with and willing to deal. Over all very pl products. Very helpful in finding what we were looking for and even the right color. Very pleasant to deal with and willing to deal. Over all very pleased. More

by meierr1 Verified Customer Verified Customer

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High level of professionalism by all of the staff. All questions answered along with suggestions regarding maintenance and highway safety All questions answered along with suggestions regarding maintenance and highway safety More

by ksrowley Verified Customer Verified Customer

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