Joshua Jones | Page 40

Great service, friendly and helpful staff.We purchased Great service, friendly and helpful staff. We purchased the car we’d been looking at a good price! Our sales associate (Vinnie) was knowledgeable and Great service, friendly and helpful staff. We purchased the car we’d been looking at a good price! Our sales associate (Vinnie) was knowledgeable and courteous and good to work with. More

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Got me what I wanted! Mei Kei is a sweetheart and fun to work with! She was very knowledgeable and organized. When they didn't have the car I wanted they went out and fou Mei Kei is a sweetheart and fun to work with! She was very knowledgeable and organized. When they didn't have the car I wanted they went out and found it. Enjoyed working with them. More

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My wife and I dealt with a Very helpful and knowledgeable sales person. He made the experience as pleasurable as possible. Will definitely return in the future. sales person. He made the experience as pleasurable as possible. Will definitely return in the future. More

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Mei Kei was a Joy! Upon first meeting Mei Kei (pronounced May Kay), her abundantly pleasant, and plain sweet personality seems more suited to clinical social work than t Upon first meeting Mei Kei (pronounced May Kay), her abundantly pleasant, and plain sweet personality seems more suited to clinical social work than the competitive business of car sales. But one soon finds she is diligently dedicated to her craft. She assiduously learns every detail of the models she sells, understands the buying process from both sides of the sales desk, and deals with her customers with absolute respect, avoiding even a hint of puffery or duplicity (and as a federal judge, I am quite accustomed to recognizing both!) New buyers, no matter at what stage of shopping for a new vehicle, would do well to ask for her by name. More

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Alex did an amazing job helping me with my Subaru purchase. He was very knowledgeable, friendly and professional. Shawn you are also amazing. I could not have done this without you. Thanks to all of purchase. He was very knowledgeable, friendly and professional. Shawn you are also amazing. I could not have done this without you. Thanks to all of you for an amazing experience. More

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Great Dealership Just upgraded from a 2017 Outback to a new 2020 Outback. Dealership worked with us and gave us an awesome deal on our new car. Would definitely recomm Just upgraded from a 2017 Outback to a new 2020 Outback. Dealership worked with us and gave us an awesome deal on our new car. Would definitely recommend checking out Heritage Subaru for your new car needs. More

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Amazing Car Shopping Experience Mei Kei was phenomenal in handling our car shopping experience. She was very helpful and knowledgeable. She explained everything thoroughly and answe Mei Kei was phenomenal in handling our car shopping experience. She was very helpful and knowledgeable. She explained everything thoroughly and answered all of our questions. She truly went above and beyond! I highly recommend her & look forward to doing business with her in the future! More

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Great experience, fantastic vehicle Fantastic car shopping experience! The staff were attentive without being pushy and Alex made us feel welcome from the start. They did not have my col Fantastic car shopping experience! The staff were attentive without being pushy and Alex made us feel welcome from the start. They did not have my color preference available, so they drove to another dealer in Virginia to pick it up for me. I bought the CrossTrek for my dog (and me, but especially our slightly spoiled old lady) and she and I are thoroughly enjoying our trips to the park and Starbucks. Alex and Josh made the entire experience easy and enjoyable. More

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Excellent Customer Service I highly recommend Heritage Subaru for your next car purchase. EVERYONE greets you and they always have a pleasant smile. My salesperson Mei Kei Hon I highly recommend Heritage Subaru for your next car purchase. EVERYONE greets you and they always have a pleasant smile. My salesperson Mei Kei Hong is outstanding. We had a difficult situation to get through. She stayed in contact with me during the whole ordeal and worked with us until finally we got our new car. Kudos to the Jen at Heritage Collision, the general manager and Josh in finance for working with us too. My situation was unique, crazy and even mind-blowing but they helped me get through it. These people know what good customer service means. BRAVO!!! More

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Best buying experience! I recently purchased a pre-owned SUV from Heritage after visiting a number of dealerships. This was by far the best experience I had. Alex had my ve I recently purchased a pre-owned SUV from Heritage after visiting a number of dealerships. This was by far the best experience I had. Alex had my vehicle ready and was waiting for me and my 4 kids. We also test drove another comparable SUV. He didn’t give me the hard sell, answered all my questions and was extremely patient and engaging with all of my kids. A true professional. I would definitely recommend Heritage and Alex to my friends. When I’m in the market for my next car, I’m calling Alex first. More

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