Joshua Smith | Page 7

Service had issues forcing a return trip the next day, tires were rotated and then had messsge with low pressure in tires, forcing return trip tires were rotated and then had messsge with low pressure in tires, forcing return trip More

by NEILSJOHNSON Verified Customer Verified Customer

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Average time to get ready for oil change and tires rotated. And also I used a coupon for my birthday that help me save a little money! rotated. And also I used a coupon for my birthday that help me save a little money! More

by TOMASAGOMEZP11 Verified Customer Verified Customer

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Had a new service advisor who was slow getting back to me, quoted an estimated dollar amount and was $150 more when I paid. The overall cost of $486 to diagnose I had a bad spark plug and replace 6 plugs me, quoted an estimated dollar amount and was $150 more when I paid. The overall cost of $486 to diagnose I had a bad spark plug and replace 6 plugs seemed high. $39 for one plug. That’s ridiculous. More

by BIGATONY Verified Customer Verified Customer

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I had an appointment to have my 2018 CRV serviced and when I appeared they were ready and waiting for me. All I had to do was don my face mask, step out of the driver's seat and walk into the waiting r when I appeared they were ready and waiting for me. All I had to do was don my face mask, step out of the driver's seat and walk into the waiting room. The work was completed and I was back in my car in less than 45 minutes. Thank you Honda service team ! More

by DONNAKUYKENDALL Verified Customer Verified Customer

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We asked for the 10 month old battery to be checked. We were told the terminal was lose. The Pilot wouldn't start today after being in the garage over night were told the terminal was lose. The Pilot wouldn't start today after being in the garage over night More

by COYLE3 Verified Customer Verified Customer

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The service manager knows his customers and really cares about our needs. Honda has a quality car my Honda Civic is the best car for quality and reliability that I have ever owned. about our needs. Honda has a quality car my Honda Civic is the best car for quality and reliability that I have ever owned. More

by STEVEEL0 Verified Customer Verified Customer

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Safe, inviting atmosphere. Would highly recommend this dealership for both sales and service! Knowledgable and always keeps my time as a top priority. Great staff! dealership for both sales and service! Knowledgable and always keeps my time as a top priority. Great staff! More

by Zac Ose Verified Customer Verified Customer

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Best Honda service in Iowa. Friendly staff service Best Honda service in Iowa. Friendly staff service technicians are the best in the world I have bought several cars there also. Great place to do Best Honda service in Iowa. Friendly staff service technicians are the best in the world I have bought several cars there also. Great place to do business. More

by BUBBACLARK1972 Verified Customer Verified Customer

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As a 67 year old with health issues I was concerned with waiting inside the dealership the 2 hours it took to service my car. It as way too cold and raining/snowing to stay outside. At my request they brou waiting inside the dealership the 2 hours it took to service my car. It as way too cold and raining/snowing to stay outside. At my request they brought a car up for me to wait in. I told them i didn’t need it running but they left it running with the flashers on so I’d know which car it was. They left the heat and even heated seat on. They told me they completely understood my concerns. I felt VERY valued as a customer Also - . It was 2018 Honda CRV which is a newer model than my current CRV. I had lots of time to check out the interior and found several improvements. Good info for when I start shopping soon for a replacement for my current CRV. More

by ROCKNROBYN Verified Customer Verified Customer

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Vehicle owners are kept informed of progress of work on vehicle. Comfortable watiing room accommodations. I do wish vehicles could be washed after servicing; would be a nice feature - or - at least clean vehicle. Comfortable watiing room accommodations. I do wish vehicles could be washed after servicing; would be a nice feature - or - at least clean really well the front windshield. More

by SLSKEI Verified Customer Verified Customer

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