Dealership Experience
14 yrs, 8 mos
Industry Experience
15 yrs, 4 mos
155 Reviews
Write a Review155 Reviews of Joshua Smith
October 15, 2020
A Safety Recall was done at the time it was scheduled and completed in the time amount that I had been informed it would take. All employees were prompt, friendly, masked, and professional. I received excell completed in the time amount that I had been informed it would take. All employees were prompt, friendly, masked, and professional. I received excellent service at Honda of Ames on 10-14-20. More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
October 08, 2020
The service is always done in a fast & efficient manner. I actually enjoy taking the time to get my oil changed as it is quiet & relaxing. I actually enjoy taking the time to get my oil changed as it is quiet & relaxing. More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
October 06, 2020
As always, the service people were great. I am handicapped and everyone was extremely helpful and patient as I haltingly entered the waiting room. The work was finished on time, and they even inst handicapped and everyone was extremely helpful and patient as I haltingly entered the waiting room. The work was finished on time, and they even installed the new license plates. Great job! More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine, Wayde Klingbeil
October 01, 2020
Mel leads an outstanding service department. We've been clients for 15 years and the trustworthy and always reliable experts at this dealership makes us very satisfied clients. clients for 15 years and the trustworthy and always reliable experts at this dealership makes us very satisfied clients. More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
October 01, 2020
Brought vehicle in for regular service. The service was done properly and they were finished with the work before the promised window of time. Plan to keep coming back. done properly and they were finished with the work before the promised window of time. Plan to keep coming back. More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
September 24, 2020
The service guy was a great guy cordial and very friendly it was a very pleasant experience.They were good at practicing social distance and wore mask 😷 it was a very pleasant experience.They were good at practicing social distance and wore mask 😷 More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
September 21, 2020
I was able to get a convenient appointment time, the staff was friendly and efficient, and they explained the services that were performed in full staff was friendly and efficient, and they explained the services that were performed in full More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine
September 16, 2020
Very friendly, helpful, efficient, and competent. Does what they say they would do - and within the price quote. I appreciate the time they spend with each person. Mel even solves problems by email! what they say they would do - and within the price quote. I appreciate the time they spend with each person. Mel even solves problems by email! More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine, Bill Smith
September 06, 2020
Love Mel's leadership and the service provided by the entire team! Most important advice I can give is not to take customers for granted and become complacent. Keep up the great work. entire team! Most important advice I can give is not to take customers for granted and become complacent. Keep up the great work. More
Other Employees Tagged: Jeff Searcy, Melvin Gawley, John Augustine

