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Josie Garcia

Overview Reviews (271) Inventory (201)

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Josie Garcia

Josie Garcia | Page 10

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6

271 Reviews

Overview Reviews (271) Inventory (201)

4.6

271 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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271 Reviews of Josie Garcia

October 19, 2022

Dealership Rating

Employee Rating

Always a pleasure the service was great and they explain to me everything and my options thank you to me everything and my options thank you More

by Agulajavier73

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 19, 2022 -

Lexus of Arlington responded

Javier, It's great to hear that Josie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

October 18, 2022

Dealership Rating

Employee Rating

Well run service department. Jose is very knowledgeable and honest service advisor. Arlington Lexus can be trusted. Jose is very knowledgeable and honest service advisor. Arlington Lexus can be trusted. More

by GARRY.TSYPIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 19, 2022 -

Lexus of Arlington responded

Garry, Thanks for sharing about your service experience with Lexus of Arlington. Josie and our team appreciate your business and hope to see you again soon!

October 14, 2022

Dealership Rating

Employee Rating

I love this dealership. It’s a beautiful building and the service is always great. It’s a beautiful building and the service is always great. More

by Mmetz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 17, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2022

Dealership Rating

Employee Rating

Car was making rumbling noise two days after driving off lot…it needed two back tires, although it should have been fixed before , the service center and our account manager were kind to fix the problem- as lot…it needed two back tires, although it should have been fixed before , the service center and our account manager were kind to fix the problem- asap at no cost . More

by HAYDENGALINDO

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jamie Brown, Victor Aguilar

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Oct 12, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

October 12, 2022

Dealership Rating

Employee Rating

Friendly staff. Knowledgeable service adviser. Convenient business hours and loaner availability. No new vehicles for sale.😁 Knowledgeable service adviser. Convenient business hours and loaner availability. No new vehicles for sale.😁 More

by GARRY.TSYPIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 12, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2022

Dealership Rating

Employee Rating

I have always been treated professionally. Jose clearly explained diagnosis, risk and pricing. Clean facilities and fair pricing. Jose clearly explained diagnosis, risk and pricing. Clean facilities and fair pricing. More

by dennislee1000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lori Devega

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Oct 09, 2022 -

Lexus of Arlington responded

Thank you, Dennis, for the five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

October 06, 2022

Dealership Rating

Employee Rating

Excellent service advisors and service technicians. Clean customer waiting area with good selection of food and drinks Clean customer waiting area with good selection of food and drinks More

by Spider

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

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Oct 06, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

Dealership Rating

Employee Rating

Staff, Jose, has always been thorough and creating option. Service is quick and always giving you a status. option. Service is quick and always giving you a status. More

by Mmillner

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kamil Wojcik

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Oct 06, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose and our team here at Lexus of Arlington.

October 04, 2022

Dealership Rating

Employee Rating

Great service, good and knowledge advisers , dealership waiting area offers variety attractions and pleasures clean and nice waiting area waiting area offers variety attractions and pleasures clean and nice waiting area More

by MACHINETOOLSOLUTIONS

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Vladamir Tanev

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Oct 04, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2022

Dealership Rating

Employee Rating

My service advisor was awesome…. Very knowledgeable and professional. My total experience was top notch / grade A. Very knowledgeable and professional. My total experience was top notch / grade A. More

by Tom Bevan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 04, 2022 -

Lexus of Arlington responded

Thank you, Tom, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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