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Jovan McGowan
Jovan McGowan at Gary Rome Kia

Jovan McGowan

Sales and Leasing Consultant

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8
32 Reviews
4.8

32 Reviews

Write a Review

32 Reviews of Jovan McGowan

July 11, 2026

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Employee Rating

Angel was super helpful and quick with my oil change and repairs. My car was finished sooner than anticipated. All options and repairs were explained thoroughly and Angel was quick to reply to my questions. More

by D-LAVELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Steve Liptak, Karissa Leduc, Denise Carr, Trisden Toccaline, Kayliana Davis, Adrien Tatro, Dan Fortes, Angel Rivera

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Jul 11, 2026

Gary Rome Kia responded

It’s great to hear Angel provided fast and detailed service for your Kia Soul’s oil change and repairs. We’re pleased the work finished earlier than expected and that all options were clearly explained. Thank you for sharing your experience and we look forward to your next visit.

July 06, 2026

Dealership Rating
Employee Rating

Fair price, no surprises, easy process. Why would you want more words? Happy and satisfied. More

by Jkowal61
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan

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Jul 06, 2026

Gary Rome Kia responded

Thank you for the great review! We're thrilled to hear you found the process easy, the pricing fair, and that there were no surprises. Your satisfaction means a lot to us, and we appreciate your support.

May 24, 2026

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Employee Rating

It was great working with everyone in the dealership Thorough, informative, knowledgeable. It was a comfortable experience More

by J9L0414
Recommend Dealer
Yes

Other Employees Tagged: Jovan McGowan

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May 25, 2026

Gary Rome Kia responded

It’s great to hear you found our team thorough and informative throughout your experience. Jovan is glad it felt comfortable and hopes you’re enjoying your new Kia Carnival.

May 17, 2026

Dealership Rating
Employee Rating

Always a very good experience. Very friendly and knowledgeable associates, all with excellent customer service skills. I appreciate the caring informational approach given rather t More

by CHARLESFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Karissa Leduc, Mary Lavelli, Kayliana Davis, Dan Fortes , Justin Martin, D'Angelo Sanchez

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May 17, 2026

Gary Rome Kia responded

It’s wonderful to hear that each visit for service on your Kia Soul has been so positive. We’re glad our team’s informative, caring style helped you feel at ease and empowered to choose what’s right for your Soul. Thank you for your continued trust.

October 29, 2025

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Employee Rating

Always on time and explain everything. Prompt appointments for service always. Friendly knowledge people work there More

by KATDOG814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Oct 29, 2025

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 27, 2025

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Employee Rating

Everyone was extremely helpful and kind. Jovan was amazing and answered all of my questions. He deserves a raise. 10/10 More

by CHOLE.PAPADAKIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Shaun Stevens

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Oct 27, 2025

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

October 18, 2025

Dealership Rating
Employee Rating

Great service from the service team and the mangers there w for real so whoever see this give them a raise More

by ANGELR23782378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivy Velez, Trisden Toccaline, Kayliana Davis, Zachary Rodriguez

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Oct 18, 2025

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 27, 2025

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Employee Rating

Great place for car repairs! Employees knowledgeable & are courteous to customers! I recommend to friends More

by RENDREA.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2025

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Employee Rating

People are friendly and experienced at what they do. I had to wait for my car and was given a ride to Barnes & Noble to wait and was promptly picked up when my car was ready. Great customer service More

by SAGEHOTFUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2025

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 15, 2025

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Employee Rating

Service schedule was quick. Like the complimentary car wash however in 2 visits my car never got washed More

by NMOTTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Aug 15, 2025

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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