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Jovan Riley
Jovan Riley at Jim Ellis Buick GMC Mall of GA
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Jovan Riley | Page 3

Finance Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8
85 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

8 yrs, 5 mos

4.8

85 Reviews

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85 Reviews of Jovan Riley

May 23, 2023

Dealership Rating
Employee Rating

My visit to Jim Ellis was very pleasant. Mr. James Moore worked diligently in putting me in the car I wanted. I’m very happy with my purchase. Everyone there was nice and professional. More

by RJOHNSON3539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Moore

Helpful
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Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 08, 2023

Dealership Rating
Employee Rating

Professional. Courteous. Informative. No hassle. Thank you for helping my daughter with her first car purchase. More

by Adhola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hatcher, Craig Ebel, Sami Karaki, Joe Marengo, Fred Lovette, Richard Newton, Ben Atuegwu , Steve Eason, Luis Larios

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Jun 29, 2023

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

March 30, 2023

Dealership Rating
Employee Rating

This is my fourth vehicle purchased from Jim Ellis. I appreciate Philip Scott and his team that assisted in my latest purchase. More

by tjpuckett508@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki , Philip Scott

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Apr 03, 2023

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

March 02, 2023

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Employee Rating

Great service and the staff are very informative! They got me in for an appointment right away. More

by Ebbie3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Helpful
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Mar 06, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we're so glad that we were able to go above and beyond your expectations!

February 15, 2023

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Employee Rating

Good Good good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by HOUYT0120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Helpful
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Feb 25, 2023

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 31, 2023

Dealership Rating
Employee Rating

When I first got there little short time detective & 2 others were just very rude. More

by JanetMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki

Helpful
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Feb 03, 2023

Jim Ellis Buick GMC Mall of GA responded

Janet, Thank you for your honest feedback. We will certainly use this to better our processes moving forward!

December 16, 2022

Dealership Rating
Employee Rating

Would be nice to have apparel to give customers. I asked Jovan for Denali ballcap. Didn't have any. Still waiting. More

by 55grjack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Abreu

Helpful
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August 03, 2022

Dealership Rating
Employee Rating

Great experience! We made a couple of visits but they worked with us to get us what we wanted. More

by MWILL32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki , Jasmine Kennedy

Helpful
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Aug 05, 2022

Jim Ellis Buick GMC Mall of GA responded

Hello there! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2022

Dealership Rating
Employee Rating

Jovan is the best ! The whole team is. Best customer service ever received hands down. Positive vibe the moment you walk onto the lot. Customer for life. More

by JTHOMASONIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki , Antoine Benitez - 5 stars

Helpful
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Jul 22, 2022

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 19, 2022

Dealership Rating
Employee Rating

Outstanding dealership, great customer service. Jovan Riley went above and beyond our needs and wants.. More

by JACOBMMEDRANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo , Shelton Story

Helpful
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Jul 22, 2022

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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