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Jovan Riley

Overview Reviews (190)

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Jovan Riley

Jovan Riley | Page 8

Finance Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.9

190 Reviews

Overview Reviews (190)

Dealership Experience

7 yrs, 10 mos

Industry Experience

10 yrs, 7 mos

4.9

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Jovan Riley

October 31, 2024

Dealership Rating

Employee Rating

Chris Reyes was a great help n to me Joe Moreno did a good deal for me and Jovan handled my financing very well. good deal for me and Jovan handled my financing very well. More

by CLOWARD.KIP3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo

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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 31, 2024

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Employee Rating

Every body was really nice to and what I like about it everybody joked with us some dealers won't even hardly talk to you .and we really do like the car. Thank you all .Preacher Jeff Fair everybody joked with us some dealers won't even hardly talk to you .and we really do like the car. Thank you all .Preacher Jeff Fair More

by preacherfair64

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo

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Nov 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

October 28, 2024

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Employee Rating

Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More

by Pat Savage

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki, Ed Barnes, Brandon Cannon

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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Pat, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

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Both gentlemen delt with me, answered all my questions. Settled all of my concerns. All of this without feeling pressured. Settled all of my concerns. All of this without feeling pressured. More

by JREESE4015

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Estrella

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Nov 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

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Outstanding service, everyone was totally professional and very honest which made my transaction very easy. and very honest which made my transaction very easy. More

by CARLTONLAMARWILLIAMS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Newton

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Oct 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

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Horrible service, I always have a problem coming here. I bought my truck here and will not be coming back. I bought my truck here and will not be coming back. More

by DANNY18DSC

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nick Rose, Melissa Toole

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Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 10, 2024

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Employee Rating

Everything about this experience was stress free and awesome!! Chris, you were so awesome! Your knowledge of the features and non pushy approach really meant so much to us and played a huge roll in our awesome!! Chris, you were so awesome! Your knowledge of the features and non pushy approach really meant so much to us and played a huge roll in our decision to purchase. Thank you Joe for your patience as we kept going back and forth choosing our truck! And finally, thank you Jovan for such a great experience in finance! We will definitely give you our business again! More

by kristiarnett

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo, Chris, salesman

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Oct 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2024

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Employee Rating

Great experience. Great deal! Happy wife, loves her Terrain! Nice job guys!! Looking forward to doing business again!! Great deal! Happy wife, loves her Terrain! Nice job guys!! Looking forward to doing business again!! More

by TBUCWYLD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Newton , Joe Marengo, Brett Rudow

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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

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Employee Rating

Fred worked with me and ensured the process went as smoothly as possible! Everyone I encountered at Jim Ellis Buick was amazing. smoothly as possible! Everyone I encountered at Jim Ellis Buick was amazing. More

by candicefugitt

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Fred Lovette

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Sep 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

September 09, 2024

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Employee Rating

I had a positive experience at this dealership, from the sales person in the finance department, I received exceptional help. Jim Ellis Buick made buying a car seamless. They were so helpful that I plan to sales person in the finance department, I received exceptional help. Jim Ellis Buick made buying a car seamless. They were so helpful that I plan to have all my services done at that dealership. More

by erthanoel

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Marengo

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Sep 13, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!