Jovanni Olague | Page 3

Professional and very knowledgeable of the Subarus. I have owned six Subarus and she was still able to answer any question as soon as I asked. I have owned six Subarus and she was still able to answer any question as soon as I asked. More

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I’ve had an excellent experience at Royal Moore, in every department I’ve worked with. Today I had “Subaru School” with Emmylea. She was so helpful and patient. I appreciated her!! department I’ve worked with. Today I had “Subaru School” with Emmylea. She was so helpful and patient. I appreciated her!! More

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They were able to find the exact car we wanted. They were straight forward with pricing and friendly. They were straight forward with pricing and friendly. More

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Low pressure salesman Jovanni was an absolute pleasure to work with. He was so kind and friendly & we felt he wanted to please us, not just ‘sell us a car’. Finance team was professional & friendly & gave us work with. He was so kind and friendly & we felt he wanted to please us, not just ‘sell us a car’. Finance team was professional & friendly & gave us a reasonable price for our trade in. We weren’t pressured to add on warranties or service plans. We went to Capital Subaru in Salem before heading to RM in Hillsboro (as we live in Salem) & had an abhorrent experience with them so RM was refreshing. More

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Emmylea was so helpful with her after purchase follow up call in answering any questions etc. She’s very knowledgeable and seems to genuinely want to help. I also appreciate that you’re given several days call in answering any questions etc. She’s very knowledgeable and seems to genuinely want to help. I also appreciate that you’re given several days to drive the car before the call. She was a great part of the whole package. This is my 2nd time purchasing through Royal Moore Subaru and I’ve found from the sales dept. to the service center a pretty painless experience. Thanks! More

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This is the 2nd time that Jovanni Olague has helped me. Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appre Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appreciate his and Emmyleas help. She too was able to answer all my questions and genuinely wants to help. From sales to the service center Royal Moore Subaru has been great to deal with More

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I have now gone to Royal Moore for both of my cars purchases and I can honestly say I have never experienced better customer service. I worked with JD, Giovanni, and Zach they were awesome they explai purchases and I can honestly say I have never experienced better customer service. I worked with JD, Giovanni, and Zach they were awesome they explained every part of the process to me thoroughly and were able to work with me to find a way to get into the new car I was looking for. I would 100% recommend my family and friends to Royal Moore Subaru More

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Outstanding customer service. Emmylea was knowledgeable in all the features of my new car, assisted in customizing the settings, and pointed out features I was unaware of. Great Emmylea was knowledgeable in all the features of my new car, assisted in customizing the settings, and pointed out features I was unaware of. Great experience - well worth the time to "become friends with my car." Jovanni is an excellent representative of Royal Moore. His kindness, consideration and patience during my buying experience was very much appreciated. No pressure, no gimmicks. Great follow-up after my purchase. Would recommend Royal Moore to anyone buying a Subaru. More

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Jovanni greet us upon arrival. Susan test drive the vehicle while Jiovanni explained features of the car. 🚙 once inside we reviewed the offer we made. Jiovanni explained the offe Susan test drive the vehicle while Jiovanni explained features of the car. 🚙 once inside we reviewed the offer we made. Jiovanni explained the offer was accepted by the manager. Once done with all the paperwork , Jionanni waited outside to see if we had any questions. He set up the gps for our return route. He has always friendly and helpful More

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From the start to finish the salesperson did everything possible to make sure we received the vehicle we needed. Financing was straightforward and the dealership provided all the necessary details for a s possible to make sure we received the vehicle we needed. Financing was straightforward and the dealership provided all the necessary details for a seamless wire transfer. Jovanni offered to drive the vehicle to my home and made sure the vehicle was detailed and had a full tank of gas. Downloads were completed before delivery. This was a top of the line experience from start to finish and I would recommend the dealership to friends and family. More

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