Juan Ayala | Page 2

Super Thanks to Juan Ayala! ! You are an ‘Excellent Service Advisor’ Super Thanks, again SCarter ! You are an ‘Excellent Service Advisor’ Super Thanks, again SCarter More

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Service rep was responsive and attentive. Car was finished as promised. The online payment and check out was easy and efficient. Car was finished as promised. The online payment and check out was easy and efficient. More

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I finally found a home for my Mercedes! The service is second to none. They are a cut above the other dealer. The service is second to none. They are a cut above the other dealer. More

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Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue investigation through service and turn over to the customer. We are decades long customers and are always satisfied with both Service and Sales team THANKS from the Dodge family. More

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Great experience, service manager Tom Rodkey is a keeper, I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for bei I was traveling and had a issue with my vehicle and Tom went out of his way to help me get going again, fantastic organization, thank you all for being so professional. More

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The service manager was very professional and attentive to my needs for my car Thank to my needs for my car Thank More

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Helpful, efficient, communicative, staff and productive maintenance crew. Wait times are minimal and work done correctly maintenance crew. Wait times are minimal and work done correctly More

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Very professional staff, ease of making appointments, loved the car wash and the friendly attention loved the car wash and the friendly attention More

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I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. The dealership handled all of problems with excellent skill and expertise. More

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Mercedes-Benz of Silver Spring is one of the best dealerships I've ever encountered. The entire staff is caring, prompt with service, knowledgable & efficient. Their sales department shines because o dealerships I've ever encountered. The entire staff is caring, prompt with service, knowledgable & efficient. Their sales department shines because of Edward he's very knowledgeable, caring & patient which are all key characteristics when selling cars especially to a single female! More

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